Reviews of Under Canvas Great Smoky Mountains 3 stars
1015 Laurel Lick Rd, Pigeon Forge, TN 37863, United States
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Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewAble to fully emerge in nature while staying very comfortable
None
We are happy to know you were pleased with your stay at Under Canvas Great Smoky Mountains. We look forward to hosting you again in the future and providing another memorable experience! Thanks, Alena
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewNature friendly
Thank you for your review! We are happy to know you were overall pleased with your stay at Under Canvas Great Smoky Mountains. Your bed rating and comfort have been shared with the proper departments. We look forward to hosting you again in the future and providing another memorable experience. Feel free to contact us directly with any other comments if you need anything further. Thanks, Alena
Thank you for your review! We are happy to know you were overall pleased with your stay at Under Canvas Great Smoky Mountains. Your bed rating and comfort have been shared with the proper departments. We look forward to hosting you again in… Show more
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewVery little power at the tents. The need at least one full power outlet Beds and pillows are only ok.
Locations. Sorry. But the area is extremely touristy and very tacky.
Tob64, Thank you for taking the time to leave us a review on Booking.com. We're happy to hear that overall you enjoyed your experience. Your comments regarding the power in tents, beds and pillows, and location will be shared with the proper departments where they will be addressed. Please feel free to reach out to us directly if there is anything else we can improve upon. Thank you, Keegan A.
Tob64, Thank you for taking the time to leave us a review on Booking.com. We're happy to hear that overall you enjoyed your experience. Your comments regarding the power in tents, beds and pillows, and location will be shared with the p… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewFriendly staff, excellent food and great location
Hello George, Thank you for taking the time to leave us a review on booking.com. We're pleased to know that you had such a fantastic experience with us in the Great Smoky Mountains. We cannot wait to host you again on your next adventure to an Under Canvas. All the best, Keegan A.
Hello George, Thank you for taking the time to leave us a review on booking.com. We're pleased to know that you had such a fantastic experience with us in the Great Smoky Mountains. We cannot wait to host you again on your next adventur… Show more
Reviewed: 29 December 2024 · Stayed in October 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewVery unique experience, kids kinda like it.
The tent/canvas material looks old and dirty from inside especially around the shower, you can see mold on it. Once you get into valley, there's no phone service and no wife connections at all. if you need to check email or text message, you will get disappointed, I mean as least provide wifi in the lobby, I'm fine no internet in the tent. The only heating option is a small wood burning fireplace which need to refill every 1.5 hr throughout the night, or you will feel the cold.
Ye, Thank you for taking the time to leave us a review on Booking.com. Your feedback is essential to improving our product. Your comments regarding the tent, phone service, and wood-burning stove will be shared with the appropriate departments, where they will be addressed. Please reach out if there is anything else we can do for you. Sincerely, Keegan A.
Ye, Thank you for taking the time to leave us a review on Booking.com. Your feedback is essential to improving our product. Your comments regarding the tent, phone service, and wood-burning stove will be shared with the appropriate departme… Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewBeautiful escape with no distractions
Christobell, Thank you for taking the time to leave us a review on Booking.com. We're delighted to know that you enjoyed your time with us. We can't wait to see you on your next adventure to an Under Canvas. All the best, Keegan A.
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewWe loved everything.
Anup, Thank you for taking the time to leave us a review on Booking.com. We're pleased to know that you had a fantastic experience while staying with us in the Great Smoky Mountains. We can't wait to see you on your next adventure to an Under Canvas. Thank you, Keegan A.
Anup, Thank you for taking the time to leave us a review on Booking.com. We're pleased to know that you had a fantastic experience while staying with us in the Great Smoky Mountains. We can't wait to see you on your next adventure t… Show more
Reviewed: 3 September 2024 · Stayed in September 2024
Verified reviewLocation, tents, everything
Would love one more healthy main option / more vegetables and fruit in dishes
Franziska, thank you for your wonderful review! We’re so glad you enjoyed the location, tents, and overall experience. Your suggestion for more healthy options, including additional vegetables and fruit, is much appreciated—we’re always looking for ways to create specials that fit everyone’s preferences. We hope to welcome you back soon for another great stay!
Franziska, thank you for your wonderful review! We’re so glad you enjoyed the location, tents, and overall experience. Your suggestion for more healthy options, including additional vegetables and fruit, is much appreciated—we’re always loo… Show more
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewWe came with high expectations and left shortly after check in, we stayed in other glamping locations before so we can compare. The location is in a small meadow with no view, nothing to do on the grounds, the location is 10-15 minutes from town and no access to interesting hikes The tents were very hot and to cop with the heat we had couple of very small and inefficient fans. The furnitures were worn down, there is no WiFi.
Hi Tal, thank you for sharing your feedback with us. We’re sorry to hear that your stay didn’t meet your expectations. We work hard to create a relaxing and enjoyable experience for our guests, and we’ll certainly take your comments into consideration as we continue to make improvements. Please feel free to reach out to us if there is anything else we can assist you with.
Hi Tal, thank you for sharing your feedback with us. We’re sorry to hear that your stay didn’t meet your expectations. We work hard to create a relaxing and enjoyable experience for our guests, and we’ll certainly take your comments into co… Show more
Reviewed: 9 July 2024 · Stayed in July 2024
Verified reviewLuxury camping experience. Beautiful location. Nice campfire.
Not many vege dinner options. A bit expensive.
Hi Sahana, thank you so much for taking the time to share your feedback on Booking.com! We really value your input—it helps us keep improving the experience for all our guests. We hope to welcome you back next season to try some of our exciting new dinner options.
Hi Sahana, thank you so much for taking the time to share your feedback on Booking.com! We really value your input—it helps us keep improving the experience for all our guests. We hope to welcome you back next season to try some of our exci… Show more
Reviewed: 6 July 2024 · Stayed in July 2024
Verified reviewTents are far away to get enough privacy
Entrances of the tents are facing the forest. Also the main tent is extremely hot in summer. So lunch is in the NP. Beds are to synthetic for hot summers
Tom, Thank you for taking the time to leave us a review on Booking.com. Thank you for your feedback regarding the orientation of our tents, lobby tent, and bedding. We will pass your comments on to the proper departments where they will be addressed. We hope to see you again on your next adventure to the Great Smoky Mountains. Sincerely, Keegan A.
Tom, Thank you for taking the time to leave us a review on Booking.com. Thank you for your feedback regarding the orientation of our tents, lobby tent, and bedding. We will pass your comments on to the proper departments where they will be … Show more
Reviewed: 25 June 2024 · Stayed in May 2024
Verified reviewReviewed: 18 June 2024 · Stayed in June 2024
Verified reviewIt was secluded and away from things but not too far from civilization and very pretty!
The tents were a little closer together than I would’ve liked.
Kayleen, Thank you for taking the time to leave us a review on Booking.com. We are happy to hear that you enjoyed your time with us and appreciate your feedback. We hope to see you again on your next adventure to the Great Smoky Mountains. Sincerely, Keegan A.
Kayleen, Thank you for taking the time to leave us a review on Booking.com. We are happy to hear that you enjoyed your time with us and appreciate your feedback. We hope to see you again on your next adventure to the Great Smoky Mountains.… Show more
Reviewed: 7 June 2024 · Stayed in June 2024
Verified reviewWe loved the entire experience. We plan on making Under Canvas a part of our future travel plans. We wish we had booked a much longer stay!
Our shower never ran hot or warm which was one of our main motivators for having a deluxe suite. To get down the hill to tell staff late at night was an option. A walk or talkie feature or something to report issues would be great.
Janna, Thank you for taking the time to leave us a review on Booking.com. We are pleased to hear that you enjoyed your stay and plan on visiting us again in the future. We will pass your comments about the shower and radios in tents to the appropriate departments and they will be addressed. We hope to see you again on your next adventure to the Great Smoky Mountains. Thank you, Keegan
Janna, Thank you for taking the time to leave us a review on Booking.com. We are pleased to hear that you enjoyed your stay and plan on visiting us again in the future. We will pass your comments about the shower and radios in tents to the … Show more
Reviewed: 29 May 2024 · Stayed in May 2024
Verified reviewLocation and the camp fire. Friendliness of reception staff. Good breakfast options.
Quality of cocktails. The strawberry margarita was poor. They were poor for the price paid. Being charged $6 for a cup of milk for my toddler. The charge was waived at check out after i mentioned it. It should not have been charged in the first place, at least not $6.
Hello Vivek, Thank you for taking the time to leave us a review on Booking.com. We are happy to know that you were pleased with your stay at Under Canvas Great Smoky Mountains. Your comments regarding the drinks from the restaurant will be shared and addressed with our staff. We look forward to seeing you again. Sincerely, Keegan, Assistant General Manager
Hello Vivek, Thank you for taking the time to leave us a review on Booking.com. We are happy to know that you were pleased with your stay at Under Canvas Great Smoky Mountains. Your comments regarding the drinks from the restaurant will be… Show more
Reviewed: 23 May 2024 · Stayed in May 2024
Verified reviewReviewed: 21 May 2024 · Stayed in May 2024
Verified reviewRestaurant, nature, social interaction, off the grid
Nothing
Hello Bas, Thank you for taking the time to leave us a review on Booking.com. We are happy to hear that you enjoyed your experience with us. We hope to see you again on your next trip to the Smoky Mountains.
Reviewed: 22 April 2024 · Stayed in April 2024
Verified reviewReviewed: 21 December 2023 · Stayed in November 2023
Verified reviewReviewed: 23 October 2023 · Stayed in October 2023
Verified reviewAll the staff were very nice and accommodating! Our stay will be for sure very memorable — especially seeing my husband light a fire for us in the tent every morning ~ so useful and somewhat fun at the same time. It was very sweet to see friends and families coming together at the central hang out pavilion for fun and relaxation ~ all unplugged! 👍. We will definitely explore UNDER CANVAS again for future travel & fun!!
In the tent to have more larger hooks to hang clothes and towels — Also, shelving on wall close to sink for necessities would be helpful —
Hello Cindy, Thank you for taking the time to write us a review on Booking.com. We are happy to hear that you enjoyed your experience with us and were able to disconnect. We hope to see you again on your next trip to the Smoky Mountains.