200 Brookstown Avenue, Winston-Salem, NC 27101, United States
#3 of 45 hotels in Winston-Salem
Guests' ChoiceBased on 523 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.4
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 3 September 2025
Ashley
United StatesCharming and unique!! Everything was so cozy and we felt so welcome and we really enjoyed our stay. Loved the historic feel, as well as the milk and cookies at night and delicious breakfast in the morning!
Stayed in September 2025
Reviewed: 22 August 2025
Robert
United StatesI did leave a note re: a loose handle in the shower, as well as a possible crack/leak in the shower floor. It didn’t impede getting a shower however.
Location & proximity to our final destination was perfect.
Stayed in August 2025
Reviewed: 21 August 2025
Terrence
United StatesCourtyard, decor, breakfast
Stayed in August 2025
Reviewed: 17 August 2025
Rachelle
United StatesThere are some quirks with historic properties. I think they’ve done the best they can to mediate any challenges. One example, the carpet in the hallway was pulling and there were a few bumps. I tripped on one. 😄
I like that it’s a historic property. The dining and common areas were very elegant and quaint. The staff was really friendly. They have cookies and tea in the evening. The brick wall and open ceilings in the room added character. The bathroom was modern and comfortable!
Stayed in August 2025
Reviewed: 12 August 2025
Werner
United StatesOn this particular stay my room was below a family with young children so I could hear talking, TV and the patter of little feet into the night. This is not a complaint -- families should travel with their kids and we older people should think back to the days when we did too -- but it was a bit noisy.
I have stayed here several times and love it. The building and rooms are wonderful -- large and provide storage so I can unpack. Staff is helpful and congenial. Breakfast and the cocktail hour are a bonus. It is walking distance to Old Salem and downtown.
Stayed in August 2025
Reviewed: 11 August 2025
Key
United StatesOne, blonde desk attendant was really rude. No manners, no greetings. Nothing. No smiles!
Loved the wine and cheese, and cookies
Stayed in August 2025
Reviewed: 8 August 2025
Jennifer
United StatesOne small elevator only goes to 3rd floor.
Very historic: there were historical photos and newspaper articles dating back to the building’s construction. It was unique and the room was large and well thought out. The visitors center was attached which is worth a stop in.
Stayed in August 2025
Reviewed: 3 August 2025
Lucy
United KingdomAir conditioning unit in our bedroom was old and very noisy which woke us all up during the night. Also limited hot water for our evening showers.
Lovely characterful building, thoughtful magic touches with welcome drink/cheese etc and great location to stroll and explore Old Salem. Huge bedroom was perfect for family- plenty of space.
Stayed in July 2025
Reviewed: 23 July 2025
Heather
United StatesNothing
It was so quaint and full of extra amenities. Wine and cheese, cookies and milk, delicious breakfast. Loved our stay.
Stayed in July 2025
Reviewed: 18 July 2025
Mark
United StatesLousy water pressure in the shower compared to other historic hotels I've stayed at over the years. Lights could be brighter in the rooms that are in the part of the building that don't have access to sunlight.
The large rooms are great. The breakfast spread was yummy every day. The staff is exceptionally nice. The location in town was great, not in the heart of town, but close enough to everything. Ample free parking. Some hotels in this country actually charge for parking! Insane. Complimentary tea and coffee 24/7 is a great idea plus the baked treats each night were a nice touch. Complimentary drinks at the bar (1 each night per guest) is a great idea as well.
Stayed in June 2025
Reviewed: 5 July 2025
Charles
United StatesThe mattresses were uncomfortable.
They did little things like milk and cookies and wine and cheese. Things you don’t see other places doing anymore.
Stayed in July 2025
Reviewed: 30 June 2025
Bambi
United StatesNothing. We loved it all!
It’s a beautiful place. And it was easy to get in and out of. Staff is super friendly too. Breakfast tasted delicious. I don’t have anything bad to say.
Stayed in June 2025
Reviewed: 23 June 2025
Jennifer
United StatesLoved that is the building used to be an old mill. The room was fantastic and the amenities were great!
Stayed in June 2025
Reviewed: 22 June 2025
Chris’
United StatesWiFi was not available. Given age of building sometimes You could hear creaking and voices.
Quirky historic place with a lot more room than we expected.
Stayed in June 2025
Reviewed: 19 June 2025
Mike
United StatesBeautiful facilities and great location.
Stayed in June 2025
Reviewed: 11 June 2025
Bethann
United StatesCould not adjust the window blinds in the room because they were too high to reach. No light near the couch in the sitting area—baffling because it would have been nice to sit on the couch and read. Breakfast was pretty basic and by the time we got to the breakfast room there were no real plates, cups, or silverware left so we had to use plastic utensils and styrofoam plates and cups. Come on folks, styrofoam? At least use paper plates and cups—even better yet, just buy additional cutlery and porcelain plates and cups to reduce the waste being created and the ongoing cost of buying disposable items.
Beds were comfortable, shower was nice, wine and cheese in the evening was a nice touch. The hotel was close to Old Salem.
Stayed in June 2025
Reviewed: 2 June 2025
Angel
United StatesBeds were so comfortable!
Stayed in June 2025
Reviewed: 22 May 2025
Karen
United StatesThin walls, a bit noisy
Location, staff very kind, clean, a resident cat!
Stayed in May 2025
Reviewed: 20 May 2025
Sally
United StatesIt was a little bit tricky finding the hotel after dark, it is situated just past a Y-shaped intersection and the front sits perpendicular to the street. The signage is a little bit subtle so I went right past the entrance driveway as the GPS announced that I had arrived. During the day I think I would have spotted it without any trouble but at night a well lighted “enter” sign would have made it easier to find.
The bed was dressed with beautiful linens and premium pillows, it was super comfortable. The room was very spacious with a 15’ ceiling, exposed brick wall, huge window (with Venetian and blackout shades) and had a great ambiance! Excellent toiletries completed the well appointed bathroom - they even had a lighted makeup mirror that should be standard equipment but is rarely found in rooms at this price point. The inviting tree-dotted courtyard directly off of the lobby is a lovely place to unwind after hours on the road and the reception area, complete with complimentary freshly baked cookies and beverages, offered a nice place to relax and meet fellow travelers. Breakfast room was exceptionally enticing with an excellent hot buffet, fresh fruit and many options for non-egg eaters - this is not your average, sterile hotel breakfast experience . Parking was convenient and the front desk staff was friendly, courteous and helpful. I would go back in a heartbeat!
Stayed in May 2025
Reviewed: 15 May 2025
Tamara
United StatesThe room we had was nice but you couldn’t adjust the blinds as the windows were so tall and the thing to twist the shades was not long enough to reach. We had street lights shining in brightly.
Love the history and the quirkiness of the property as well as the wine and cheese and fresh cookies offered!
Stayed in May 2025
Reviewed: 13 May 2025
Kleinfelder
United StatesWe were in a beautiful room unfortunately the lights on the terrace face our room and the blinds didn't block out enough light. It was hard to sleep without an eye mask. Thankfully I always have one. I think a blackout curtain could really help the situation 90%.
A magical stay. Wonderful historic building with lots of charm. They host 2 fun social events in the evening. The first is cheese and wine and then milk and cookies. The rooms are huge. The terrace is beautiful. I highly recommend. It's just 2 mins from historical Winston-Salem area.
Stayed in May 2025
Reviewed: 12 May 2025
Brett
United StatesLounge was closed
Historic. Location.
Stayed in May 2025
Reviewed: 2 May 2025
Erin
United StatesI loved the historic look that they kept. Once we checked in we went and explored the hotel and the inn. I didn’t realize the history of this place when I booked it. I saw they were having milk and cookies before bed and we were going to be at a concert, so when we came back late that night they got us the leftover cookies and milk. Staff was so nice! Make sure to find sally the cat!
Stayed in May 2025
Reviewed: 25 April 2025
Berendina
United KingdomThe breakfast was a bit disappointing given how lovely the rest of the hotel is. But that’s nothing.
Location was great. The property itself is beautiful and so sensitively restored. The rooms are wonderful - quirky, but beautiful. Ours was very small but had a 25ft ceiling height! Sally the cat is a great addition and the staff were so helpful. The wine and cheese hour is delightful, sitting outside on the patio, and milk and biscuits is another lovely touch although I didn’t try it.
Stayed in April 2025
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