Some loud folks on my floor.

Friendly staff, clean, air worked well.

Stayed in August 2025

Several folks on the floor were loud a few times. They yelled at one point, and talked loudly near my room. Doors seem loud even when you try to close quietly. Air kicking on was loud.

The folks who checked us in were helpful and friendly. The air worked well in my room. It was clean.

Stayed in August 2025

The breakfast was okay. It did have a decent variety. Overall still a great experience.

The property was nice and very clean. A lot of amenities ! Was honestly pleasantly surprised on how well kept the property really was. The beds were super comfortable and loved the shower !

Stayed in August 2025

I love the location, interior and exterior set up for guests and nearby amenities

Stayed in August 2025

Clean, friendly staff, family environment.

Easily accessible. Clean and quiet.

Stayed in July 2025

Breakfast wasn’t acceptable. Very crowded at 8am and couldn’t get a quick bite. Eggs were gone and waiting. Same with regular coffee. Settled for decaf. Not a hotel I’d use again factoring in they offer a free breakfast.

Room was extremely nice and clean. Slept very well.

Stayed in June 2025

Breakfast was picked over, needed to be refilled or restocked. The coffee was empty the day we arrived around 4pm and was empty again in the morning for breakfast, so maybe just quicker/more staff to restock.

Clean and simple, the price was great. Staff were friendly and the room itself, while small, was very comfortable and clean.

Stayed in June 2025

We were out of body wash for the shower. And our AC quit working at about 11:00pm at night and nobody downstairs would answer

It was right around the corner from where we were going. And it had an inside pool.

Stayed in June 2025

Well, I still think the breakfast could be tweaked a little bit. Let's have some real breakfast sausage.

This was our second stay at the Tru Hilton Troy and again we enjoyed ourselves. When you enter the atmosphere is so relaxed.

Stayed in June 2025

Maybe some of the breakfast choices could be tweaked a little bit to stand out from other hotels.

The staff were very friendly and helpful throughout our stay. Very professional.

Stayed in May 2025

The hotel was not cleaned sufficiently or frequently. The elevator floors were sticky and the carpeted floors were dirty.

Breakfast was included and a good value. They had a lot of options including several hot foods.

Stayed in June 2025

Very spartan room…ok but not special.

Good value

Stayed in June 2025

Breakfast eggs & sausage on second day ( Sun) were cold. Mgmt informed and attempted to resolve issue. Pancake making machine on bkfst bar minimally functioning both days

Location was access nearby hockey arena & tournament that granddaughter was in

Stayed in May 2025

Breakfast was included but it was just continental

Almost everything

Stayed in April 2025

Missing cleaning in common areas during the day.

Convenient location, affordable price with breakfast included

Stayed in April 2025

Pillows were terrible, gave me neck pain. Heater regulation not working properly

Price and location

Stayed in March 2025

It seemed to be short staffed.

The room were organized differently.

Stayed in December 2024

The pool should be open later. The pillows sucked. I wish the sink was separate from the bathroom. The toilet flushed upwards.

It was clean overall. I liked that the concierge is open 24/7. It was a nice room.

Stayed in March 2025

The breakfast selection. However, the pancake maker was pretty cool!

Location, clean, nice staff.

Stayed in February 2025

The pet area was full of glass shards and cigarette butts. So that was disappointing. Our dog had glass in his paw.

We loved the pool Staff friendliness and the fun environment for kids . Breakfast was decent . Great hotel to stay at with your family and if you have a dog

Stayed in February 2025

My first room had a connecting door and the walls were very thin. The 2nd night I could hear the TV from the next door room it woke me up at 3am. I informed the staff and they resolved the issue. The next day I let them know and they were able to move me to another room that didn't have a connecting door. It was perfect.

Great hotel. Staff was very nice and helpful. Room was clean and hotel felt modern and comfortable. Location was good with everything being a short 5-10min drive.

Stayed in February 2025

The water in the pool had too many chemicals our groups eyes burned pretty badly not for too long though

Everything

Stayed in February 2025

The breakfast was very basic and ran out of items even a half hour before it closed

The room and bathroom were new, the bed was very comfortable.

Stayed in February 2025

My only complaint was my thermostat didn't work very well so it was slightly cold in the room. The cleaning Associate should check to make sure its on or works OK before a hotel guest comes in so we don't have to call plus it was on New Years Eve so I didn't think anyone would be available after 12am. But it was a good stay.

The room was nice and spacious enough for a quick little getaway. I liked the cookies and breakfast.

Stayed in January 2025