Valet parking is overpriced we waited 30 min each time for our truck and ended up being late to the concert we went to

I loved the location

Stayed in August 2025

That it doesn’t have a parking lot, and charge you extra to park.

Stayed in August 2025

The shower floods the bathroom as the shower does does not close tightly

Good sized room, convenient location, friendly staff.

Stayed in August 2025

Too noisy from the bars on 6th St. Unfortunately my room was facing 6th St.

Clean, comfortable, great location, great views of the city on the rooftop.

Stayed in July 2025

Housekeeping and too many pets were disruptive

Friendly staff, attentive valet, food service and bar staff and service.

Stayed in June 2025

The price was too expensive

Stayed in May 2025

Not their fault, it’s mine. The location was closer to sixth Street, which is great if you’re part of the young group.

It was well played, and very clean. The staff was very attentive.

Stayed in May 2025

The lack of room lighting in the main area other than the lights by the bed. The pool area was crowded at times

The room was clean, the bed very comfortable, the water pressure in the shower was excellent and the staff was very kind and professional. Pool area was lively. Unlimited complimentary bottle water. The location was great. Close to everything either in walking distance or a car ride.

Stayed in April 2025

Car parking is only valet and too expensive. Gym is small.

Pool was nice on roof top.

Stayed in March 2025

Check in was late due to not having rooms available and the wi-fi was terrible.

Great location.

Stayed in February 2025

The shower was messed up in our room 510

Love the location

Stayed in September 2024

Housekeeping knocked on door at 8 am day of check out

Stayed in August 2024

Valet parking was very expensive at $60/night and unorganized at times.

Very clean and comfortable. Good location.

Stayed in July 2024

Only the top roof pool was too crowded for us, by many kids and families. The pool was not that big and clear and luxuroius as I expected. The drinks there were served in plastic cups and expensive (It was very hot and we sat in the seating area with clothes on, due to a very crowded pool area). The Valet parking was wonderful but quite expensive ( No alternatives because downtown parking is expensive anyway)

Our stay in this hotel was very pleasant. Everything was nice nd clean. THe location was good for us since we wanted to spend the evening in a music bar around the corner. We had valet parking, which was necessary downtown Austin. We received bottles of water when we checked in. Very thoughtful.

Stayed in June 2024

Advertised as having parking. Had only valet parking at 65 dollars extra per day. The air con in restaurant and bar was too cold. Would need jacket sitting there. Need to make a reservation for breakfast on the weekends. Could have a long wait if you don't.

Location very good, quite bedroom, comfy bed, cleaning of rooms very good, gym excellent, roof top pool and bar small but very good. View magnificent.

Stayed in April 2024

Perhaps due to the timing of our stay shortly before the total solar eclipse, prices were higher than the equivalent quality hotel in NY or Chicago. To top it all, the hotel's policy states that housekeeping will be quite superficial, which seems almost insulting after paying so much in a small town.

The top floor pool bar is nice as is the lobby bar. Location is excellent for culture, bat watching, shops, bbq, music venues. Rooms are average, of satisfactory quality.

Stayed in April 2024

I wish there were more snacks for instant purchase in the lobby.

Clean, safe, helpful staff

Stayed in March 2024

the view and pool were the main reason why i booked and when we initially went they gave me the crappiest view… i had to upgrade so be clear when booking that you want a nice view or they’ll try and give you a crap view

I loved how clean the property was and it definitely lived up to the pictures… luxury and very clean environment

Stayed in March 2024

Restaurant service needs help bad waiter and bartenders look at you but don’t come over unless you go to them when they clearly see you standing there. That was an issue a lot and we had 7 ppl I’m a great tipper but when you have bad service you don’t feel like tipping. However I’d never ever do that so they need to step there game up. It’s a beautiful restaurant/bar area better service is what’s lacking.

Rooms always great beds are the best so comfortable and pillows are always so nice. Keep that up that’s what we love about The Westin.

Stayed in January 2024

Only parking is valet and it was horrible had to wait to long for my car. Or nowwhere to park to wait for valet.

Rooftop

Stayed in January 2024

There was just a small issue with the front desk asking for photo ID as the key did not work and all the photo ID was in the room. This happened with my husband on the day of our checkout.

We stayed for 1 night

Stayed in December 2023

I still wish you didn't have to ask to have your room cleaned, but I guess that's one of the benefits we lost with COVID.

The location was great. Staff was super friendly. Room was comfortable and clean.

Stayed in September 2023

Rooftop

Stayed in October 2023

the minute you step outside the hotel, the streets are filthy and the homeless are everywhere, its stinky and they are living miserably very very close to the front door.

like the rooftop area with pool.

Stayed in August 2023