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Reviews of Quality Inn University Lansing 3 stars

3121 Grand River Avenue, Lansing, MI 48912, United States

#28 of 34 hotels in Lansing

Guests' Choice

Review score

Based on 342 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6.9

  • Location

    7.7

  • Facilities

    6.8

  • Staff

    7.4

  • Value for money

    6.9

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 31 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room feels dated and small. AC doesn't seem to work, but thankfully, it's not hot outside, so it doesn't bother us. There was some kind of event going on, so the hallways were really noisy.

    The pool is fantastic!

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Good value for a nights stay. Friendly and nice staff. Indoor pool was great for kids
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Hood breakfast- waffles, bagels yogurt eggs and fruit.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    6.0
    Dated facility in need of renovation.
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower flooded bathroom every time. Only one chair in room. Bathroom sink didn't drain well. Dated

    Pool was nice. Breakfast average. Staff was friendly.

    Stayed in July 2025

  • Reviewed: 18 August 2025

    6.0
    Mixed Feelings
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The noise level was very high until the pool closed. The hotel appears to have been a former brand known for their Holidomes back in the 70s, so all the rooms are enclosed facing the pool and breakfast area, thus making it very loud. The eggs at breakfast were the worst I've ever had. The sausage was not very good either. Even though the room "looked" nice, there were quality issues : flooring was loose, a/c didn't cool well, not all bulbs worked, there was a used washcloth in the bathroom.

    The bed was comfortable. The room looked nice, though the flooring wasn't attached well. Staff was nice.

    Stayed in August 2025

  • Reviewed: 10 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    It was ok it did the job but would been more comfortable and nice if once entering the room you could tell it wasn't cleaned properly and had old stained up sheets on the bedding which wasn't a good feeling to sleep on.

    It was ok it did the job and the nicest thing was the area they had a big pool.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Didn't have

    Stayed in June 2025

  • Reviewed: 30 June 2025

    6.0
    Outstanding in some places, subpar in others
    • Business trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    They really need to put some kind of texture on the bottom of your bathtubs. My business partner almost slipped while taking a shower twice and he's not exactly known as a clumsy person. The bed... crinkled? When we sat down or moved around to suddenly/ fast. I'm guessing it's because there are cheap mattress covers on the beds. Which is great to keep bed from getting stained. Not so great for sleeping or having confidence that the bed isn't overdue to be replaced. None of the outlets that were usually used by hotel guests worked in our room and definitely none near one of the 2 beds. The last 2 are just minor complaints and weren't really part of my scoring, and should be treated as more of a suggestion for the hotel overall. Normally, the sheets on the bed are the smoothest and softest fabric on a hotel bed. This was not the case here. Now, a normal, non sunburnt person might not really care, but I literally had to put the comforter under me to sleep bc the sheets agitated my sunburn so much. Breakfast should really go until at least 10 since checkout is at 11 and most places serve breakfast anyway until that time.

    The set up of a lot of the rooms looking out over the courtyard with a pool at the bottom was cool. I haven't seen that kind of layout since the 90s. The floors in the room were heated hard surface floors (I'm guessing laminate given the fact that out has no texture but looks like wood) and we're clean. The pillows and comforter were both smooth, soft and comfy.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    7.0
    I would stay again
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Some of the applications didn’t work

    The staff is very helpful and the facility is cleab

    Stayed in June 2025

  • Reviewed: 11 May 2025

    6.0
    Less than memorable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We had no view and breakfast was average. And we didn't like paying $434 for a $150 - $200 dollar room, at best. We came because of our daughter's graduation and we got jammed.

    Location was good and bed was comfortable

    Stayed in May 2025

  • Reviewed: 22 April 2025

    7.0
    Very comfortable stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    All tile floors in room were a surprise

    Pool and rec area, nice breakfast

    Stayed in March 2025

  • Reviewed: 21 April 2025

    6.0
    N/A
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The frequency of collecting trash from the rooms.

    The setup and the furniture.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    7.0
    Good location and price, bit loud
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Noisy! Could hear the tv from the next room through the Vent in bathroom all night

    Breakfast was simple but good. Great price and location and rooms were clean

    Stayed in April 2025

  • Reviewed: 6 March 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nice, comfortable room. Comfortable bed. Older pillows.

    Stayed in February 2025

  • Reviewed: 5 February 2025

    5.0
    Not worth the time or money
    • Business trip
    • Group
    • King Room
    • Stayed 1 night

    The service desk was not reasonable to deal with

    The rooms

    Stayed in February 2025

  • Reviewed: 2 December 2024

    7.0
    Good value near MSU
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms not very soundproof, shower never got hot.

    Excellent value, good location.

    Stayed in November 2024

  • Reviewed: 7 November 2024

    7.0
    It was a good stay.
    • Leisure trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Putting carpet down in hallways would help keep the floors and hallways warmer. And no coffee pot in my room so I ended up buying one.

    It was a good breakfast

    Stayed in October 2024

  • Reviewed: 5 November 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night

    No hot water from the bathroom sink

    Stayed in November 2024

  • Reviewed: 20 August 2024

    5.0
    Sub par
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The construction and dirty pool

    My room

    Stayed in August 2024

  • Reviewed: 19 August 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    I could tell that they tried to remodel, but it looked beaten up already. The mirror frame was messed up, the vinyl flooring & tiling/didn't look as though it was professionally installed. The tiles on the shower wall had dirt spots.

    The bed was comfortable. The fridge was a nice size for a hotel room. The room was a nice size.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    7.0
    Great location, great value, quiet and would stay again
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room smelled damp when I first came in. Lit a candle and it was fine

    Location, free parking,, free breakfast , cost was low

    Stayed in August 2024

  • Reviewed: 18 July 2024

    5.0
    Overall good staff and breakfast
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    don't like the small double beds though, not really "quality inn" quality

    Breakfast was delicious, Love the amenities, perfect for my children.

    Stayed in June 2024

  • Reviewed: 16 July 2024

    7.0
    Recommend
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    I liked how the room was nice a cold and clean! The pool was nice and warm, with a very good temperature, the room was clean and the room had a mini fridge and a microwave.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Last night there we were up until after 2 am because there were a group of people highly intoxicated (a Tuesday night) and fighting, screaming/yelling along with running and slamming things around. Called the office and they finally were making them leave. They also were smoking inside the room which was keeping out from their door. Just disrespectful.

    Staff was very friendly

    Stayed in July 2024

  • Reviewed: 3 June 2024

    5.0
    Passable
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Lobby furniture needs update, one they have is filthy and old. Very unwelcoming when walk inside. People at pool/courtyard very loud until late at night.

    Our room was clean.

    Stayed in June 2024

Showing 1 – 25

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