Reviews of The Russell 3 stars
819 Russell St., Nashville, TN 37206, United States
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Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewIt's very cool concept - no person service hotel. The building is amazing , very well maintained and kept clean. Bursts of bright colours and decorations.. Comfy beds, nice strong showers.
I am a claustrophobic , and when we booked the room , there was a little description of it on the site( skylight , king bed) . The room was very small and no windows, except small opening on the ceiling , with inside light.. Like sleeping in the closet, my first night was a nightmare , having a panic attack , struggling with breathing.. I wish there would be more information about the rooms.
Hi Kovner, thank you for your kind words about our unique concept, the beautiful building, and the amenities like the comfy beds and strong showers. We're so glad you appreciated our design and cleanliness. I am truly sorry to hear that your room did not meet your expectations and that you experienced a panic attack due to your claustrophobia. Your comfort and well-being are incredibly important to us, and I sincerely apologize that your first night was a nightmare. While our website provides a description of our skylight room, we understand that this was not enoughfor you to understand the feel of the space, and we deeply regret the distress this caused. We would be honored to host you again and would love to help you find a room with a traditional window that better suits your needs for a future stay.
Hi Kovner, thank you for your kind words about our unique concept, the beautiful building, and the amenities like the comfy beds and strong showers. We're so glad you appreciated our design and cleanliness. I am truly sorry to hear tha… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewChurch as they give back to the community!
I think the property was fine
Anonymous, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
Anonymous, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By t… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe sheets, towels, and robes were spotless. It was the cleanest place Ive ever stayed in. The treats and wine in the room were a nice special touch. Also it was so convenient to have an ice maker and water machine right down the hall.
Thank you so much for choosing The Russell for your Nashville stay! We're thrilled you had an awesome 5-star experience. We work incredibly hard to make The Russell the best boutique hotel in Nashville, and your kind words about our service and cleanliness mean a lot. We love serving our guests and strive for everyone to have a 5-star stay. What's even better is that your stay directly supported Nashville's homeless community through our Rooms for Rooms program, providing warm meals, showers, and beds. We are so grateful for guests like you who enable us to give back. Please come back and visit us again soon! We hope that this stay was even more memorable with a complimentary bottle of champagne!
Thank you so much for choosing The Russell for your Nashville stay! We're thrilled you had an awesome 5-star experience. We work incredibly hard to make The Russell the best boutique hotel in Nashville, and your kind words about our ser… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewIt was gorgeous!
The pipe in the ceiling of our room rattled and made a lot of noise when someone used the facilities upstairs.
Anna, thank you for your review and feedback. We're truly sorry to hear about the pipe noise you experienced during your stay. We appreciate you bringing it to our attention. Given the historical nature of our building, some sounds from the infrastructure can be expected. We apologize for any disturbance this caused and thank you for your understanding regarding the unique aspects of staying in an older property. We're always looking for ways to enhance our guest experience, and we'll certainly take your input into consideration. We hope to see you again soon!
Anna, thank you for your review and feedback. We're truly sorry to hear about the pipe noise you experienced during your stay. We appreciate you bringing it to our attention. Given the historical nature of our building, some sounds from… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewGem of a hotel in a lovely church building in a quiet leafy area not far from downtown. Easy check in. Bonus steamer in the bathroom for freshening up clothes!
Nothing
We're thrilled you enjoyed the steamers in our rooms! We believe in offering unique and thoughtful amenities to enhance our guests' experience, and it's wonderful to know you appreciated this addition. Thank you for choosing The Russell, and we hope you enjoyed your time in Music City!
We're thrilled you enjoyed the steamers in our rooms! We believe in offering unique and thoughtful amenities to enhance our guests' experience, and it's wonderful to know you appreciated this addition. Thank you for choosing The… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewIt was a quiet place. Loved the room!!
Debra, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
Debra, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the w… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewWe really loved the vibe of the place. I loved how they carried the church theme throughout the hotel and room with cathedral mirrors etc. The lobby was beautiful and comfortable to just hang out in. The bed was comfortable! The towels were super soft. They had a Dyson blow dryer. A great assortment of snacks and coozies with the name of the hotel on it. The grounds were beautiful. The little photo booth they had was such a fun touch! Parking right across the street at no extra charge. Walking distance to a ton of places to grab a drink or eat something. The neighborhood was lovely with tons of old historical type homes. Will definitely stay again the next time we are in Nashville. Loved it way more than staying downtown. It was only a short uber drive to Broadway.
We loved everything!
Roxanna, we cannot thank you enough for choosing The Russell for your stay in Nashville. Thanks for the awesome review. We work very hard to make sure that The Russell is the best boutique hotel in Nashville. We really appreciate your kind words about our level of service. We love serving our guests and want to make sure everyone of them has a 5 star experience. By the way, feel even better about your stay knowing that you provided warm meals, showers and beds to Nashville's homeless community because you stayed with us. We are thankful for guests like you that allow us to give back through our Rooms for Rooms program. Come back soon!
Roxanna, we cannot thank you enough for choosing The Russell for your stay in Nashville. Thanks for the awesome review. We work very hard to make sure that The Russell is the best boutique hotel in Nashville. We really appreciate your kind … Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewQuirky hotel, great location, parking included, easy to get around from, nice quiet and safe location.
Jmeey, thank you for your kind review! We are so grateful that you chose 506 Lofts for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
Jmeey, thank you for your kind review! We are so grateful that you chose 506 Lofts for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way… Show more
Reviewed: 14 June 2025 · Stayed in March 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewVery nice hotel in a very nice area. Everything was great and we have to mention the shower which is extremely good.
Would have liked to have a window but it didn't bother us that much
SteiniTh, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
SteiniTh, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By th… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewTotally blown away by this truly stunning property, a beautiful room, with mini fridge, coffee maker, comfy bed, wonderful bathroom with body wash, shampoo, conditioner and hand wash, Dyson hairdryer, robes, snacks, water the list just went on!
Absolutely nothing!
Emma, thank you so much for choosing to stay with us on your trip to Nashville! We are ecstatic that you enjoyed your room and all of the amenities we offer! As a mission based hotel we truly value your business and words of encouragement. Every time you stay with us you help give underserved members of the Nashville community access to warm meals, beds and showers through our Room and Room program. It’s our honor and privilege to host you and we hope to see you again!
Emma, thank you so much for choosing to stay with us on your trip to Nashville! We are ecstatic that you enjoyed your room and all of the amenities we offer! As a mission based hotel we truly value your business and words of encouragement. … Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewGorgeous, unique facility.
The neighborhood is just ok, like many hotel neighborhoods. It is louder than your typical hotel but they provide a sound machine and ear plugs and that did the job perfectly. There were high stained glass windows in our room which were pretty during the day but still let quite a bit of light from the hallway in even with the curtains closed. The curtains are a tad too short. I hung my jacket in front of the window.
Thank you very much for your kind words! We’re very happy to hear you enjoyed your stay with us at The Russell. It is our mission to not only provide you with a home away from home in Nashville but also those who are underserved in the Nashville community. Through our Room and Room program you helped provide someone less fortunate in Nashville with warm meals, beds and showers. We can’t thank you enough for staying with us and hope that we'll see you next time you’re in the city!
Thank you very much for your kind words! We’re very happy to hear you enjoyed your stay with us at The Russell. It is our mission to not only provide you with a home away from home in Nashville but also those who are underserved in the Nash… Show more
Reviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewGreat property and beautiful decor
N/A
Erika, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
Erika, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the w… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewI loved the common spaces of this property! The stained glass windows and the work areas are beautiful. Also, the location is great in hip east Nashville.
Our room was a little dark but the bed was very comfortable.
Ann, thank you for your kind review! We appreciate you choosing The Russell for your stay! Thank you for all the compliments you paid us regarding our location and stained glass. We are glad you have enjoyed your stay and we hope that you will be able to book a longer one in the future! We also appreciate you helping us through our Room and Room program. Your stay has provided warm meals, beds and showers to Nashville's homeless community. We are thankful for guests like you that allow us to give back! Come back soon!
Ann, thank you for your kind review! We appreciate you choosing The Russell for your stay! Thank you for all the compliments you paid us regarding our location and stained glass. We are glad you have enjoyed your stay and we hope that you w… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewIt was a building was very nice. Room was clean.
Jennifer, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
Jennifer, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By th… Show more