The restaurant was no as special as we would have expected.

Great room very comfortable bed .

Stayed in August 2025

The vagrants, but know that it's out of the hotels control.

The style is very nice. The bar and restaurant are great.

Stayed in September 2025

Nothing

Spacious, spotless, and elevated decor, good location and staff

Stayed in June 2025

Don't have anything I didn't like.

Everything about the hotel was so beautiful! It was in walking distance to shopping, food, and entertainment.

Stayed in August 2025

It gets pretty loud in rooms facing Canal Street even on the 10th floor only because Canal Street is very loud.

Everything about the Hotel and the staff were excellent!

Stayed in July 2025

The elevators are dodgy in tower 2.

Exceptional service, amazing people and a beautiful place. The Sezerak bar is brilliant! As is the pool.

Stayed in July 2025

Nothing it’s perfect

The pool! The room the location, the kind staff everything! It’s close to everything you can walk to everything you need and the staff are super nice especially Tyran at the front desk - we had moved from another hotel and he was so nice and welcoming to us

Stayed in July 2025

Nothing

Beautiful historic hotel

Stayed in July 2025

I didn’t like the view. I like rooms facing the street.

It was classy, elegant, and upscale. Close to everything.

Stayed in June 2025

Nothing

Location. Everything actually

Stayed in May 2025

Nothing

Everything was amazing

Stayed in May 2025

It is a beautiful historic hotel located minutes from the theatre where we attended a musical. We dined at the on site restaurant and the café.

Stayed in April 2025

The Sazerac bar had great service but is really really crowded on the weekends. It was not a problem, but I added this just because they asked what we didn't like!

The hotel is beautiful and walking distance to the french quarter and trolleys. The rooms were clean and comfortable, excellent in-room dining service. The staff in general was outstanding and professional. We ate at Domenica which was also great. We will definitely be back!

Stayed in February 2025

Elevator sides during our stay

Great location, staff very helpful with recommendations.

Stayed in February 2025

Clean & staff are brilliant.

Stayed in February 2025

The safe was located in a corner of the closet that was hard to get to. The bathroom walk-in shower was on the small side. When the fold-out sofa was moved, we noticed a stain on the carpet, which was off-putting.

Room was spacious and very quiet. The bed was super comfortable. All very clean. The staff was extremely accommodating. The hotel was the place to be at Christmas for visitors and locals alike, with the entire block-long first floor decorated in Christmas trees , lights, tinsel, the works. Great latte/coffee to go and a varied breakfast/lunch menu in the large cafe. Domenica restaurant is a local foodie favorite and worth a visit. Terrific location across the street from the theater where The Nutcracker ballet was performed.

Stayed in December 2024

Crowds in lobby and found the property pricey

Location and decoration

Stayed in December 2024

King rooms are very small. We had a lower floor facing an internal courtyard and it was dark. But bed very comfy.

The location was perfect. Stayed there just before Christmas and the decor was special. Arrived in around 8.30 and bar packed and limited selection of food outlets. But not a deal breaker. Ended up in another onsite bar and the barman was very helpful.

Stayed in December 2024

We were there during the Xmas holiday and the hotel lobby was packed with people. Unfortunately, there are a lot of non hotel guests there and they like to hang around and take pictures. We understand the hotel is very atmospheric and why people wants to come, but perhaps the management can do something to control the crowd so that it is more pleasant for hotel guests.

We had a very pleasant stay at the hotel. We got upgraded to a suite without having extra charges and we were very pleased with that. The staff are all very nice and helpful. The location of the hotel is excellent and we had a wonderful dinner at the Fountain Lounge, the crab cake there is delicious !

Stayed in December 2024

There is nothing not to like

Everything! It was incredible !

Stayed in December 2024

The bathroom in our room was very small. Shower was hard to turn around in. The wall shower heads tried to make up for it. But if you’re bigger. It’d be quite uncomfortable

It was decorated beautifully for. Christmas. The room felt clean and neat.

Stayed in December 2024

The rooms could seriously use a few updates.

Beautiful as always, especially this time of year.

Stayed in December 2024

Beautifully decorated.

Stayed in December 2024

hard to get luggage up front steps without ramp pool dirty with low water

historic

Stayed in November 2024