I am a huge customer service person ( I work in the industry). Everyone we encountered from the bell hop to Will at the service desk were very professional and friendly. We also ran into the room cleaners, and they were just so sweet and went out of their way to give our daughter some new stuffed animal friends along with extra towels for our room. We enjoyed that they had indoor and outdoor pools along with the beach right there at your feet. Having great restaurants and bars on the property were such a plus and we were glad we had the chance to experience it. Yes, the rooms were very outdated, but we can tell that they have put some effort into tidying it up a bit more since our previous visit (2 years ago). We brought extra trash bags and toilet paper but they kept plenty in the room for us. We will be back

Stayed in September 2025

The streaming TV couldn't get watch football or local TV

Oceanfront location

Stayed in August 2025

The breakfast could have been different each day. It was good but I thought it would be different

The location was great and felt safe.And u had everything u need to do close

Stayed in August 2025

Having a Sandals really took away from the place. Very tacky and made a family stay not comfortable.

That it was on the beach. I liked the Gift shop and Annies.

Stayed in September 2025

The room we were in had a dead bug on a lamp shade and there was bum on a wall going into the bathroom. Also hair from someone all on shower wall.

Great location, right on the beach.

Stayed in August 2025

Don't know didn't eat breakfast

Stayed in August 2025

The hotel felt dirty and disorganized. Hallways had trash and dirty carpet, our bedsheets were wrinkled and the cover had stains. The fridge had a half-empty water bottle and an old can inside. The staff at the reception did not seem welcoming or concerned, and overall the service felt careless. For the price, we expected a cleaner and more organized place.

The location right on the beach was convenient, and the view was nice.

Stayed in August 2025

The parking garage was great however, the stairwell in the parking garage was so unbelievably disgusting and smelled like pee that you couldn’t even touch the railings going down the stairs it is horribly maintained inside that stairwell and dangerous. Clean up the garage, stairwell and better maintain the cleanliness of the elevator. It was filthy. This is a beautiful resort but needs to be maintained better. The rooms need painted updated in the bathroom there was actually mold on the ceiling and anybody taller than 56 would have to bend to get a shower. Housekeeping was practically nonexistent every time we needed something we had to call downstairs multiple times and still did not get what we asked for so many great things about this resort are over, shattered by the facility, not being updated in the rooms and dirty in many places, the elevators, the hallways, the stairwells are just not kept up and the rooms need to be better maintained painted rust in the bathrooms. the mirrors need replaced in the shower. I don’t know how but how anybody taller than 56 even gets a shower there the water pressure needs addressed also.

This location is and absolutely beautiful ocean front resort with many great amenities. Loved the ocean front room, ocean Annie’s entertainment, bands, free lunch breakfast buffet on site restaurants. All excellent!

Stayed in August 2025

The gym is old and needs remodeling

The view was the highlight of the trip

Stayed in August 2025

The floors in the room were very, very dirty. It seems they don't get mopped often enough or at all.

The location, very friendly staff, inexpensive

Stayed in August 2025

Would choose oceanfront only, view no privacy if that is what you prefer.

Family friendly. Restaurant on property.

Stayed in July 2025

Tub was stopped up

Bar and pool right off the beach

Stayed in July 2025

The rooms aren't the cleanest, had to ask for toilet paper several times during our stay but overall great experience!

location, proximity to the beach, indoor/outdoor pools, restaurants on site, friendly staff

Stayed in July 2025

I didn’t like them oceanfront had no balcony. I didn’t like the continual loud band or the crowds. One staff member in particular by the name of Philip, who worked in the hamburgers and hotdogs Free lunch is very rude on both days for no reason, even when I tried to be cordial. Otherwise, staff was excellent, the service was excellent and I did enjoy my trip.

Stayed in July 2025

Needed more cookware in unit

On the ocean

Stayed in July 2025

When I booked it said ocean front but when I got there my room did not have any ocean view.

The amenities

Stayed in July 2025

I didn’t like that there’s not more options to pick queen size beds and that the drainage is not that good.

This is our second time here, we have enjoyed the location, how relaxing it is around it, not too busy, the music is good every day, the rooms are big. Everything is close by. The view from the room never disappoints.

Stayed in July 2025

Outdated. Issues with TV. Some mold. Seems like a "party hotel" very loud (the guests), crowded, not the cleanest pool, older spring mattress

Location. Access to beach. Good A/C. Helpful staff that were very nice and accommodating (shout out to the awesome bell hops)

Stayed in July 2025

The elevators were terrible. They shook so much, and there was a lot of spots inside the hotel room that were just not the cleanest.

We love the pools, the bar all the things that you got with your stay

Stayed in July 2025

3rd time I stayed this year don't get me wrong I enjoyed but room 415 the beds were unbelievably hard an uncomfortable the tv would come by itself an was terrible pain in the butt to change a channel

Stayed in July 2025

I had a kitchen but they failed to tell me I did not have an oven. I also had to buy all the pots and pans to use because there was none in their kitchen.

The facility and the band's

Stayed in July 2025

The furniture was too old, needs to replace. Saw some cockroaches running around.

Good location and easy to find

Stayed in July 2025

Room had toenail clippings between the beds in the floor 🤢 Room had not been vacuumed prior to my arrival.

Location. Live Band.

Stayed in July 2025

Bathroom wasn’t clean

The inside pool and a bar at the hotel

Stayed in July 2025