881 South Stemmons Freeway, Lewisville, TX 75067, United States
#24 of 25 hotels in Lewisville
Guests' ChoiceBased on 130 hotel reviews
5.4Cleanliness
6.0
Comfort
6.1
Location
6.9
Facilities
5.9
Staff
7.1
Value for money
6.4
Free WiFi
6.9
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End of dialog contentReviewed: 3 September 2025
Charles
United StatesSo let’s start off with the fact that they claim to serve breakfast in the morning and that’s a total lie. I had to kill at least 6 roaches. Both mattress in room 129 have dents on the left side of them. They are extremely uncomfortable. Their wifi is EXTREMELY unreliable. It’s discoverable but you cannot actually connect to the internet.
I liked that it was Surrounded by many food options and they have great water pressure.
Stayed in September 2025
Reviewed: 26 March 2025
Ariana
United StatesHoles in the bathroom door , the electrical plugs kept sparking , couldn't use them. The walls were dirty , restroom trash wasn't taking out an bathroom wasn't very clean. I seen roaches , I had to make sure to shake and check my luggage before I left, I was very disappointed on our stay for me and my children's spring break vacation, I wouldn't go back and definitely wouldn't recommend anyone staying there. The only great thing was the staff was nice.
Great staff
Stayed in March 2025
Reviewed: 8 March 2025
Susan
United StatesOld and run down rooms
Stayed in March 2025
Reviewed: 21 December 2024
Ric
United StatesPillows were very hard and thick Loud noises, no breakfast
Clean, comfortable
Stayed in December 2024
Reviewed: 22 July 2024
Rick
United StatesThere were roaches in the bathroom
Price was fair
Stayed in July 2024
Reviewed: 11 July 2023
Patric
United StatesNot paint wall all wall ceiling gloss and not enough light lamp in living room it really dark can’t read book!
Closed
Stayed in July 2023
Reviewed: 21 February 2023
Shannon
United StatesThe hotel smelled. The rooms look dirty and ghetto. The walls are thin. It looks like it's not kept up. I would NEVER stay there again. I guess you get what you pay for.
The staff. There were no bed bugs.
Stayed in February 2023
Reviewed: 20 November 2022
Cody
United Statesthe floor were falling in, smell, towels were suspect, dirty and deem
location
Stayed in November 2022
Reviewed: 26 August 2025
Vennesa
United StatesA little bit of wifi problems
The respect
Stayed in August 2025
Reviewed: 19 August 2025
Vennesa
United StatesThe wifi is not good, and there is women. i don't know if she is a manager or what, but she is rude and acts like she doesn't want certain people there.
Only the gentleman at the front desk is nice and helpful.
Stayed in August 2025
Reviewed: 8 July 2025
Jean
United StatesIf I could give zero stars, I would. Do not stay here. This hotel is a health risk and should not be operating. I encountered cockroaches, rust everywhere, a nasty bathroom, and bugs dropping from the ceiling at night. When I showed the manager what was going on, instead of apologizing or fixing the issue, they rudely kicked me out. Worst customer service I’ve ever experienced. I will be sharing all photos and videos on my social media accounts, where I have a massive audience, so people can see how bad it really is. This place needs to be exposed.
Stayed in June 2025
Reviewed: 21 June 2025
Rebecca
United StatesThe room was extremely small and not as described. Although advertised as having a queen bed, it was actually a full-size. The shower had very low water pressure, making it difficult to bathe. Despite adjusting the thermostat, the air conditioning never cooled the room properly. The listing also mentioned that breakfast would be provided, but none was available. Throughout the night, neighboring rooms played loud music, and when we attempted to contact the front desk, no one was available to assist us. Additionally, there was no elevator on the property, and we had to carry our luggage upstairs ourselves, fortunately, we were able to manage that.
The cost.
Stayed in June 2025
Reviewed: 2 June 2025
Kevinlowks
United StatesThe room was dirty, there was stuff on the walls and ceiling, the towels weren't properly cleaned and had other people's hair on them. Even the replacement towels had hair too. There was a dead bug in the bathroom. There was a patch of peeled paint in the bathroom with mold growing. The shower curtain was hanging too low, drenching the bottom of it, also making the shower feel claustrophobic. There was rust on the shower rod, and bathroom door. The dresser where the mini fridge is kept had very bad water damage to it. The beds were super firm and the headboards had weird smudges on it not looking properly cleaned. It also looked like someone took the smoke detector out of out room too. When entering the hotel from the right side entrance it always smelled very heavy of cigarettes. Center lamp didn't work and the outlet on it was popped out and the outlets on the wall looked disgusting by the beds.
The only good things about this place is the location, affordable and the AC works well.
Stayed in June 2025
Reviewed: 28 May 2025
Jovia
United StatesToo old! Staff are not helpful, facilities dont work. They lied about the free breakfast
I cant think of something. I just know i won’t stay here any more or recommend
Stayed in May 2025
Reviewed: 27 May 2025
Jessica
United StatesI showed up and the room I reserved- a single queen non smoking- was not available so they tried to put my in a smoking room. Apparently there were NO other non-smoking rooms at the whole hotel available except for one undergoing maintenance. I was very disappointed as I had not only pre-booked my stay but also let them know what time I expected to be checking in after my 12hr work shift. I was on time. It didn't matter, they overbooked and gave my room away. I instead had to figure something else out last minute and exhausted. And the gentleman at the desk tried to tell me I had booked a smoking room, multiple times, until I showed him my confirmation. Then the story changed.
I was able to cancel my stay without a fee, and wasnt forced to stay in a smoking room, or a room under going maintenance to not end up paying.
Stayed in May 2025
Reviewed: 9 May 2025
Sheila
United StatesPunched holes in the bathroom door, the baseboards falling off, towel bar ready to fall off, the disgusting bathroom
They advertised as having breakfast but, there was NO breakfast. This place needs renovation in a bad way it was in very BAD shape and disgusting.
Stayed in May 2025
Reviewed: 5 May 2025
Janicijevic
SerbiaRoom stinks on moisture so much
Location, outside building
Stayed in May 2025
Reviewed: 1 May 2025
Md
United StatesI didn’t like
Stayed in May 2025
Reviewed: 24 March 2025
Carrah
United StatesOne of the Beds was worn out
Clean
Stayed in March 2025
Reviewed: 18 March 2025
Scott
United StatesThe room was filthy upon arrival, giant punch holes through the bathroom door, no fire alarm, old toilet seat, rusted appliances, mini fridge doesn’t work, no microwave, no breakfast like advertised,drawers missing from tv stand. Overall comfort isn’t there and lack of help from the front desk associates and managers was the sum of it.
The location was perfect.
Stayed in March 2025
Reviewed: 6 March 2025
Kristen
United StatesEverything was broken they don't do complimentary breakfast like it said because it's broken, holes in the doors everything seemed broken and bullet hole in our window,
Stayed in March 2025
Reviewed: 22 February 2025
Craine
United StatesYes
The cleaning
Stayed in February 2025
Reviewed: 18 February 2025
Sabrina
United StatesEverything was exceptional!
The customer service was outstanding!
Stayed in February 2025
Reviewed: 28 January 2025
Craine
United StatesNothing
Everything
Stayed in January 2025
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