5000 Main Street, Amherst, NY 14226, United States
#1 of 19 hotels in Amherst
Guests' ChoiceBased on 47 hotel reviews
9.2Cleanliness
9.6
Comfort
9.4
Location
9.1
Facilities
9.6
Staff
9.3
Value for money
7.9
Free WiFi
2.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 26 August 2025
Sanford
United StatesNothing
Excellent
Stayed in August 2025
Reviewed: 16 June 2025
Amber
United StatesN/a
Well located, beautiful place.
Stayed in June 2025
Reviewed: 25 May 2025
Robert
United StatesNothing
They place is amazing, the bar and the rooms are great :) The staff goes out of their way to help, and the breakfast staff is amazing. Everyone is very friendly.
Stayed in May 2025
Reviewed: 19 May 2025
Jenna
United StatesJust know it says room service available and restaurant and bar on site but the restaurant only serves brunch on Sundays so there weren't any on site room service or dining options for a Sunday night stay.
Stayed in May 2025
Reviewed: 26 April 2025
Marc
United StatesLittle pricey
Enjoy staying here.
Stayed in April 2025
Reviewed: 6 December 2024
Nancy
United StatesWiFi didn’t work the 6 days we were there. Towels very scratchy. No longer has robese
Breakfast very good. Service much faster than years ago. Restaurant has much better food with new executive chef.
Stayed in December 2024
Reviewed: 8 October 2024
Kelly
United StatesThe computer business area didn’t work and sounds like it’s never used.
Charming, updated, good restaurant
Stayed in October 2024
Reviewed: 6 October 2024
Nancy
United StatesRestaurant
Stayed in October 2024
Reviewed: 26 August 2024
Neil
United StatesSpotless, beautifully appointed and very comfortable room.
Stayed in August 2024
Reviewed: 22 June 2024
Robby
United StatesBreakfast excellent. Waitperson exceptional..
Stayed in May 2024
Reviewed: 20 May 2024
George
United StatesThe accommodations were fine…I thought the room was a bit pricey but since my granddaughter was graduating from college we paid the price. The bed was very comfortable albeit high and my wife has short legs but once she got in it was fine
Stayed in May 2024
Reviewed: 4 March 2024
Jason
United StatesNothing
Very stylish and clean
Stayed in March 2024
Reviewed: 24 August 2023
Helen
United Statesi called that i left the charger in the room and they never ever got back to me...dissappointing..
Stayed in July 2023
Reviewed: 14 August 2023
Simona
United StatesThe front desk staff was amazing. Loved the cookies. The Jazzbooline restaurant was ABOVE AND BEYOND!!!
Stayed in August 2023
Reviewed: 24 April 2023
Natalie
Canadathe bed was too soft and my partners back was very sore the next day.
beautiful grounds and lobby area, nice rooms, nice decorations and smelt nice. the shower was very nice too, good pressure, space and hot water
Stayed in April 2023
Reviewed: 18 April 2023
Alessandra
United Statesnot really walkable. I recommend renting a car if staying at this property
this is my second stay at Reikart. can’t beat it for the value. the rooms and facility is lavish and luxurious. clean!!! and the staff is lovely.
Stayed in April 2023
Reviewed: 20 March 2023
Mo
IndonesiaNo room slippers. Water pressure not strong and hot water runs off and on.
Restaurant connecting to the hotel was excellent
Stayed in March 2023
Reviewed: 17 January 2023
Lesley
United StatesLiterally my only constructive criticism is related to the bath amenities. For over $500/night, I would expect something a bit more upscale for the bath products. The shampoo was in little sauce packets, for example. ;-) No issue going green either, just a comment on the price per night and the amenities I know other similar-priced hotels offer. I do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference.
Second stay with the Reikart House in 3 months for a Bills home game. The breakfast was great! The server was exceptionally polite and the food was tasty. This bed is SUPER comfortable. Truly. Better than a Westin bed! The gym is clean, a bit sparse, but super clean. The front desk staff was great. The butlers are amazing, super friendly and helpful, and always ready to give a freshly made cookie. Love the free parking for the rental car--something so rare these days!!!!
Stayed in January 2023
Reviewed: 15 November 2022
Lesley
United StatesNot the prettiest of views from any rooms, but that’s just splitting hairs. We had a king room with a fireplace. I would have just stayed in a regular room next time as the fireplace wasn’t much of a value add, even in the cold weather.
Upscale property in Buffalo. Great customer service at check-in, including delicious cookies. One of the more comfortable hotel beds I’ve stayed in outside of the Ritz Carlton/Four Seasons level.
Stayed in November 2022
Reviewed: 18 October 2022
Wanda
United StatesAbsolutely nothing! It was hard to stay anywhere else on our trip after staying there!
I cannot say enough about this incredible property. Every detail was sheer perfection. The staff was amazing and so very prompt. The rooms were fabulous. The beds were a dream to sleep in. So many extras. Homemade cookies that were available at any time. The club level had its own entrance and made it so convenient. Would 100 percent recommend The Reikart!
Stayed in October 2022
Reviewed: 12 October 2022
Martha
United StatesThe price for the stay.
Hotel is close to the airport. The property is beautiful, well appointed and clean. We were pleased with the restaurant and all the staff. We were traveling with 2 small dogs.
Stayed in October 2022
Reviewed: 6 October 2022
Faith
United Statescoffee was only available for 1 person you had to pay for extra, breakfast not included and a little pricy
this is a boutique hotel, very nice gorgeous decorations, the bed was amazing.
Stayed in October 2022
Reviewed: 5 June 2023
Ibrahim
United StatesRoom had hair from someone else. We got locked out of our room. And had to get maintenance to let us in. Front desk staff wasn’t polite at all. Breakfast was not good. Found hair in my plate. Also ordered lunch last day and pizza was microwaved, and hard as a rock. Mind you it was very expensive. Terrible stay.
Nothing to like.
Stayed in June 2023
Reviewed: 3 June 2025
Lanier
United StatesThere are no comments available for this review
Stayed in May 2025
Showing 1 – 25
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