One Riverside Street, Portland, ME 04103, United States
#26 of 26 hotels in Portland
Guests' ChoiceBased on 270 hotel reviews
5.1Cleanliness
5.9
Comfort
6.1
Location
6.8
Facilities
5.6
Staff
6.9
Value for money
6.1
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 September 2025
Joanna
United StatesElevator slow and old. Only soap no shampoo or conditioner. Non hair dryer. Smelled a little musty but ok for one night.
Location wasn’t bad
Stayed in August 2025
Reviewed: 22 August 2025
Robert
United StatesStale smell in corridors and public areas.
Friendly staff.
Stayed in August 2025
Reviewed: 20 August 2025
Michael
United Statesice machine not working AGAIN
pet friendly
Stayed in August 2025
Reviewed: 13 August 2025
Abbie
United StatesDirty—large amounts of dust/dirt behind the bathroom doors. Elevator squeaked like it was about to fall or get stuck. Highly insecure—Kids got off on the wrong floor and their key let them in to the room one floor up! Only 3 towels and 1 washcloth in a room for 4 people, desk didn’t have more.
Right off the highway. Had coffee in the morning. Bedding seemed clean. Locked door to get to the elevator.
Stayed in August 2025
Reviewed: 9 August 2025
Mellinger
United StatesNo refrigerator or microwave in room and bed sounded like mattress was supported by sheet metal and it sounded like thunder when you rolled over. Parking lot strewn with litter.
Price was slightly less than others in area. Though it probably would have been cheaper to stay at more expensive place that had continental breakfast.
Stayed in August 2025
Reviewed: 8 August 2025
Francesco
United StatesAlthough the bed appeared to have been freshly made, the linens were unfortunately not clean. The window of the room 123 did not open completely. Only partially, few inches. 6:00/6:30 in the morning the corridors were very loud.
The room was quite big.
Stayed in August 2025
Reviewed: 7 August 2025
Williams
United StatesNo micro fridge, no microwave. Dirty bathroom.
The staff helped me get a refund for the nights I booked even though it was done with a third party.
Stayed in August 2025
Reviewed: 2 August 2025
Louise
CanadaI paid for a king size bed and got a queen and elevator not working properly. Got woken up at 2 am with the garbage truck emptying the big bin right by our room. I would probably choose a different hotel next time.
The location was great
Stayed in August 2025
Reviewed: 1 August 2025
Keith
United StatesIt was dirty, the room was small with a smaller bed than what I booked, and trash truck came around 1 am making a lot of noisekk
Good location off main route and reasonable price
Stayed in July 2025
Reviewed: 29 July 2025
John
United StatesIt was old, dirty and smelled of stale cigarettes. The elevator was very scetchy. Felt more comfortable using the stairs.
It was fairly close to downtown Portland and very easy to find off the expressway.
Stayed in July 2025
Reviewed: 26 July 2025
Lynn
CanadaElevator wasn’t working, hot water was also off, towel rack pulled off the wall, hair on towels, room smelt like weed and wet dog.
When we asked to change rooms they accommodated us right away.
Stayed in July 2025
Reviewed: 26 July 2025
Balal
United StatesDried urine on toilet seat and smell inside room. Indifferent staff with no real manners.
Location
Stayed in July 2025
Reviewed: 22 July 2025
Leroy
United StatesNot motels fault that I know of but the power was out in the morning
Stayed in July 2025
Reviewed: 22 July 2025
Rosanne
CanadaDesk staff absent, then slow. Elevator broken down over the two days. No amenities! Room had comfy bed but nothing more. No mirror. No fridge. No chairs. TV was very spotty — poor connection.
Close to highway. Bed and cabinets were new.
Stayed in July 2025
Reviewed: 17 July 2025
Alexa
CanadaThere was a strange smell on every floor, and in our room all different. Our room was very damp and humid and also there was a leak from the ceiling in the bathroom we had to put a towel around the sink to avoid puddles forming on the counter. We saw pink mold forming on the ceiling in the bathroom. For the price and what we actually got I would not choose to stay there again.
It was a fine place to be a home base. Just to sleep and the AC worked well. staff was friendly enough.
Stayed in July 2025
Reviewed: 17 July 2025
Truls
United StatesFacility has issues that need resolving
Location and price
Stayed in July 2025
Reviewed: 13 July 2025
Zach
United StatesThe room was dirty. The whole building had a pee smell, which being pet friendly makes sense. Towels were not clean. There were dirty finger prints all over the bathroom door, a jalapeno on the floor by the bed, the back of the toilet was dirty, hair on the wall, and there were even dead bugs and dirt on top of the ac.
Location was good lots of things to do near by. Beds were comfortable. The ac kept the room nice and cool. Free wifi and cable. Lots of free parking available.
Stayed in July 2025
Reviewed: 12 July 2025
Gulnick
United StatesWe accidentally left a baseball cap there. That had extremely important sentimatl value. It was my sons who is at bootcamp for the marines. We were told by staff it wasn't there. Clearly a staff member stole it and the staff decided to do nothing about it. But you have staff that steals...and evidently Noone cares.
Stayed in July 2025
Reviewed: 11 July 2025
Burnbaum
United StatesIt smelled horribly, everywhere. Hair on the beds
Staff was super friendly and helpful
Stayed in July 2025
Reviewed: 10 July 2025
Dale
United StatesWe had to plunge the toilet 4 times and hold up the plunger on the tub so it would drain while taking a shower! The check in person was to occupied with his phone.
Closeness to hospital
Stayed in July 2025
Reviewed: 10 July 2025
Jan
Czech RepublicDump, moisty rooms with extremely loud air conditioning. Restroom doors could not be closed.
Close proximity to the airport
Stayed in July 2025
Reviewed: 4 July 2025
Jim
United StatesSketchy people all around
Location
Stayed in July 2025
Reviewed: 3 July 2025
Amy
United StatesNight shift not knowledgeable when it comes to running motel. The elevator was horrible, noisy, and smelled of urine.
Friendly staff, Management was nice.
Stayed in July 2025
Reviewed: 26 June 2025
Rafael
United StatesThe room smells bad. Had to buy a candle to keep my room smelling good. Wish that they had a better selection with coffee and Creamer.( I love my cup of coffee in the morning). While trying to sleep, the bed makes funny noises.I guess it's not solid to the ground because. It moved from the wall.
Stayed in June 2025
Ptuj, Slovenia
Oakland, USA
Madrid, Spain
Phnom Penh, Cambodia
Fethiye, Turkey
Brinchang, Malaysia
Peenemünde, Germany
Trapani, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content