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Reviews of Surf & Sand Hotel 2 stars

40 Fort Pickens Road, Pensacola Beach, FL 32561, United States

#22 of 107 hotels in Pensacola Beach

Guests' Choice

Review score

Based on 2869 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 4 September 2025

    10
    This property is fantastic. You get the best of everything at the best price. The room was clean and comfortable and t
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 1 night
    • Submitted via mobile

    Everything was great.

    Loved the free kayak rentals on the bay. Loved that this property had everything and that you could go to the beach or the bay or the pool. Music at the pool was fantastic.

    Stayed in September 2025

  • Reviewed: 4 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    Location.

    Stayed in September 2025

  • Reviewed: 4 September 2025

    9.0
    Surf & Sand 2025
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Upper Floor
    • Stayed 4 nights
    • Submitted via mobile

    I've never had a complaint before, we've stayed 3 times now, but on this last visit our room floor was so filthy I had to mop it by hand 3 times. It was obvious that the cleaning staff had not mopped it. I would not let that keep me from going back though!

    The location is perfect. You can walk to the beach and the boardwalk. The location really helps with staying out of the crazy traffic! The breakfast is really good. The pool area is very nice. We also like the small beach seating area on the sound side. There's also a pretty smoking area with beautiful palms. The free bicycles and paddleboards are really nice, too.

    Stayed in August 2025

  • Reviewed: 4 September 2025

    9.0
    What I liked most about my stay was the experience of being able to navigate with a bot
    • Business trip
    • Family with young children
    • Standard Queen Room Bay View
    • Stayed 2 nights

    I just didn't like that I stayed for such a short time, but I'll plan to stay longer next time lol

    Breakfast was excellent, and my wife loved everything from the service to the coffee.

    Stayed in September 2025

  • Reviewed: 3 September 2025

    7.0
    Good
    • Solo traveller
    • Standard Queen Room - Upper Floor
    • Stayed 2 nights
    • Submitted via mobile

    The shower was clogged up with hair causing it not to drain well . The toilet would not flush, keep filling up but not flush .

    I liked the area , staff,and the room

    Stayed in August 2025

  • Reviewed: 3 September 2025

    8.0
    Very good
    • Family with young children
    • Standard Queen Room - Upper Floor
    • Stayed 2 nights
    • Submitted via mobile

    The a/c seems like it doesn't keep the room cooler at night like it does in the daytime, but besides that, nothing bad to say

    Walking distance to places to eat, view, and to the beach

    Stayed in September 2025

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I'd recommend making crossing the street to the beach safer. There were a couple times I felt like I was in a game of Frogger.

    Atmosphere. Hospitality. Great breakfast 😋

    Stayed in June 2025

  • Reviewed: 2 September 2025

    10
    One of our favorite places to stay
    • Family with young children
    • Standard Queen Room - Upper Floor
    • Stayed 1 night
    • Submitted via mobile

    The location, comfort, and amenities are wonderful!

    Stayed in August 2025

  • Reviewed: 1 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Upper Floor
    • Stayed 4 nights
    • Submitted via mobile

    Can't complain

    Very clean with alot of things to do

    Stayed in August 2025

  • Reviewed: 1 September 2025

    9.0
    Great value for the location. Enjoyed free bicycle rental.
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Upper Floor
    • Stayed 3 nights
    • Submitted via mobile

    Bicycles are for long legs.

    Location and amenities

    Stayed in August 2025

  • Reviewed: 1 September 2025

    7.0
    I still extended my trip because the location is phenomenal and the rest of everything is great. Will be back.
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Upper Floor
    • Stayed 2 nights
    • Submitted via mobile

    My bed was just not comfortable in room 320. And the cleaning people go by with a loud loud cart early in the morning, which wakes you up even if you don’t want to be awake.

    Loved the location, the front desk staff was awesome as well as the breakfast person.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    8.0
    Even with a few shortcomings, the breakfast is amazing, along with the breakfast host (not the new one the lady that’s b
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Upper Floor
    • Stayed 3 nights
    • Submitted via mobile

    We were in room 320 and my bed was so soft. It made my back hurt. I think it just needs to be changed. My other complaint is the cleaning staff would roll those big carts past the room at like 8:30 in the morning and they’re loud inside the room, so that’s a little disruptive if you’re trying to sleep in.

    The rooms are always clean when we get in them, the pool and the property is very nice.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Upper Floor
    • Stayed 3 nights
    • Submitted via mobile

    It could use a little painting and power washing to the exterior- stairs and sidewalks.

    Room was clean and decorated cute. Reasonable pricing. Breakfast was decent. If you’re looking for a cost effective hotel within walking distance to the beach, restaurants, and shops it will be perfect! Great location!

    Stayed in August 2025

  • Reviewed: 31 August 2025

    8.0
    This was my second stay and I’ll be back
    • Leisure trip
    • Couple
    • Standard Queen Room - Upper Floor
    • Stayed 2 nights
    • Submitted via mobile

    Right across the street from the beach. Nice breakfast

    Stayed in August 2025

  • Reviewed: 30 August 2025

    7.0
    Think twice?
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Upper Floor
    • Stayed 2 nights
    • Submitted via mobile

    Average same old breakfast as everyone else. Mold on the wall where u would hang a towel, and a moldy container and dispenser in the shower. Too yucky 🤮 to even want to use that liquid soap. No exhaust fan in the bathroom. Walls are thin, room on the other side in the bathroom partied till 03 am. The room dehumidifier was dirty and the red light blinked all night as well as the red light on the phone. No message.

    Free kayak, bicycle, or paddleboard use. Close to beach. Walking distance to restaurants.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    It was an amazing experience
    • Leisure trip
    • Couple
    • Standard King Room - Upper Floor
    • Stayed 5 nights
    • Submitted via mobile

    We loved everything!!!

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Nice to stay in a hotel that feels homey and not commercial
    • Leisure trip
    • Family with young children
    • Standard Queen Room Bay View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location, pool and their little beach

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Excellent value and location
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Upper Floor
    • Stayed 2 nights
    • Submitted via mobile

    Mold on baseboards in the bathroom, dirty floor

    Value, location, amenities, pet friendly, staff

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    All in all, it was a great stay!! We will definitely stay again!!
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Upper Floor
    • Stayed 2 nights
    • Submitted via mobile

    I was not made aware we needed to request cleaning service on arrival. Our reservation was from Saturday to Monday. On the last day we decided to stay another day so at that point I asked that the room be refreshed. That never happened. By then we were out of toilet paper, we started using the tissue & the conditioner had ran out, I asked for both but no avail it was never replenished. Just one of the desk ladies were rude as heck. I had just asked a simple question of how to get to the private beach and she’s like it’s out back but another much nicer employee came to her rescue and was so polite and got us in the right direction to make use of the bay & the kayaks we requested.

    Breakfast-Delicious, something different every day!! My husband also includes “it was excellent”!! And fresh fruit made available, also bags of ice on request for your daily excursion!! The breakfast attendant was exceptionally nice, she even made your waffles for you, really made you feel at home there.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    I love this place it's on the beach and affordable. I have been coming here for a while, and I will be back.🥰 Thank u for having us.

    I love surf and sand it is amazing.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Great as always. 5th stay here
    • Leisure trip
    • Couple
    • Standard Queen Room Bay View
    • Stayed 2 nights
    • Submitted via mobile

    Convenient to the beach

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Always a great stay here. Clean rooms, great location, beautiful property and Kelly at reception was absolutely fabulous. She made our stay memorable.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room - Upper Floor
    • Stayed 3 nights
    • Submitted via mobile

    Great location and friendly staff

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Upper Floor
    • Stayed 4 nights
    • Submitted via mobile

    Close to beach and within walking distance of everything

    Stayed in August 2025

Showing 1 – 25

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