140 Dixie Avenue, Lebanon, TN 37090, United States
#10 of 17 hotels in Lebanon
Guests' ChoiceBased on 755 hotel reviews
7.7Cleanliness
8.2
Comfort
8.1
Location
8.4
Facilities
7.9
Staff
8.3
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 September 2025
Dawn
United StatesNo seasoning
Breakfast left a lot to be desired
Stayed in September 2025
Reviewed: 2 September 2025
Patricia
United StatesBreakfast was a bit bland. Curtains would not close all the way so street lights were shinning in room all night.
Staffbwas very attentive
Stayed in September 2025
Reviewed: 27 August 2025
Curvin
United StatesThe room was a bit noisy. After 9pm people were in the pool loud and noisy. Room above had heavy walkers so we could hear them walking around. The bed made noise when turning over and seemed to sink in the middle. Not very comfortable.
The staff was excellent. Breakfast was also excellent.
Stayed in August 2025
Reviewed: 8 August 2025
Kerstin
United StatesNo complaints
We have stayed here two times now. The second time we stayed the room we were put in had ac issues. We told the front desk that we didn’t mind but if possible would like another room for our infant. They immediately gave us a new room but we weren’t able to move because we had dinner plans. When we got back from dinner (2hrs max) to move our belongs maintenance had already been up there to fix it. They still let us move just in case something happened with the ac during the night.
Stayed in August 2025
Reviewed: 5 August 2025
John
United StatesThe bathroom needed just a bit of maintenance, but it was nothing important that needed attention. The lighting in the room was quite dim and combined with the darker colors in the room, made you feel a bit like you are going blind if you like a well-lighted room.
Conveniently located off of I40. The facility was clean, the room was spacious, the beds were comfortable, and the HVAC system allowed for adjusting the temperature to our comfort level. The breakfast was a surprise, considerably better than I expected. The coffee was great. The dining area was nice, but a bit crowded and noisy--but that's probably just a timing issue. I didn't use the pool, but it looked like a pretty decent pool and generally well kept.
Stayed in July 2025
Reviewed: 19 July 2025
Meaghan
United StatesMissing tile in the bathroom room needed fixing
Convenient
Stayed in July 2025
Reviewed: 5 July 2025
Leara
United StatesWe were told breakfast was at 6am but they didn't tell us that on weekends and holidays they opened it at 7am. We had to leave before it was open so that sucked.
The beds were very comfortable. The property was updated and seemed nice. They were very friendly workers over all. If stay here again anytime.
Stayed in July 2025
Reviewed: 5 June 2025
Monica
United StatesThe bed mattress was uncomfortable and it was very squeaky. Also we didn't eat breakfast other than getting a little juice, but once we got it and started drinking it a roach crawled by on the counter top there in the breakfast area. It was a baby so there had to have been more. Also the room we stayed in was on the side of the interstate so it was very loud at night when trying to rest.
The area that the hotel was in was great, as far as being close to town and food. The room was clean. Smelled nice too as you could tell it had just been mopped. The staff was very friendly.
Stayed in June 2025
Reviewed: 1 June 2025
Craig
United StatesRooms are starting to look a little shabby. They definitely need new furniture
Breakfast wasn't bad but the food could be warmer
Stayed in May 2025
Reviewed: 31 May 2025
Nancy
United StatesNot the hotel's fault, but we heard highway noise all night long.
Breakfast was good.
Stayed in May 2025
Reviewed: 26 May 2025
Patricia
United StatesPet friendly Large room
Stayed in May 2025
Reviewed: 25 May 2025
Whitneygri
United StatesEverything was good. The room was fine, it had some cosmetic problems but it was clean. The food was good. The lady doing the food seemed to have an attitude when I told her she was out of forks. But she refilled and went about her way. She kept the place clean.
Stayed in May 2025
Reviewed: 16 May 2025
Mandy
United StatesI love that you allow pets & breakfast was wonderful
Stayed in May 2025
Reviewed: 9 May 2025
Kelly
United StatesAll was fine. No complaints.
I like that theyre pet friendly
Stayed in May 2025
Reviewed: 29 April 2025
Spring77
United StatesI have yet to find a hotel bed I can sleep in. At a first touch they seemed soft but soon as I laid down I could feel those innersprings in my every places lol. I knew I wouldn't be sleeping and I absolutely did no sleeping because of that. To be fair I can't find a decent bed no matter the price at home either. The elevator doors were struggling so we made jokes about how it was trying as hard as it could lol. Overall this is a nice hotel and it's very hard for me to be comfortable in any bed so I can't knock it for that either.
Nice hotel, very clean smelling soon as you walk in. Very nice not outdated at all. And they allow pets which I didn't have with me but is Still nice being a pet owner myself. Husband said breakfast was good slightly better than most "run of the mill free breakfasts".
Stayed in April 2025
Reviewed: 14 April 2025
Deric
United StatesWe were not happy with the deposit, we don't have pets and we use the room just to sleep and besides the bed we pretty much leave it as we found it.
Staff was very friendly although they gave us keycards to a room that already had someone staying there. Room was clean, the bathroom was clean except corners and underneath vanity. Overall a very good experience and will definitely be back since we stay in the area often.
Stayed in March 2025
Reviewed: 7 April 2025
Kayla
United StatesThe funds being withdrawn prior to my check in when i requested no prepayment.
The property was clean and nicely renovated
Stayed in April 2025
Reviewed: 4 April 2025
Tilbe
United StatesDid not get a receipt upon check out even though we asked. Needed it for insurance reimbursement
Rooms clean & spacious. Low noise level
Stayed in April 2025
Reviewed: 31 January 2025
Desiree
United StatesThe night desk lady was rude. And not a kind way of talking
Clean and accessible for handicapped
Stayed in January 2025
Reviewed: 20 January 2025
Hicks
United StatesI felt that Tim the front desk worker could have been more helpful when the dryer on the second floor had issues there was no help to offer a solution to drying clothes when the dryer is broken I know the facility has its own dryers and when a customer is sitting with damp clothes in hand and told that there's nothing that he can do to put clothes in the facility dryer because they were being used there has to be a solution especially when customers are on vacation trying to enjoy themselves in a different town or hotel that they're in they want their accommodations to be honored I guess you would say and that was not done Sunday January 19th Along with myself I spoke to a couple other guests who were very upset about the washer and dryer situation the washer worked fine no problem the dryer just would not dry the clothes not the first or the second dry cycle there was no refund there was no accommodations nothing and that's the only downfall I see my visit other than that Food selection for breakfast was great housekeeping staff went above and beyond to help myself I don't know about others even though there is a language difference barrier I did find someone who spoke Spanish and could translate so the housekeeping was very helpful
I loved how polite and helpful the kitchen staff and the housekeeping staff on the second and third floor presented themselves in a professional manner
Stayed in January 2025
Reviewed: 18 January 2025
Afolabi
United StatesGreat
Stayed in January 2025
Reviewed: 16 January 2025
Karen
United StatesThere was only one elevator that sounded like it needed some work to make it run quieter, but for a 3-story hotel it was fine. The breakfast was nice, but it needed hot sauce as a condiment (maybe I'm spoiled). If you like hot sauce on your eggs, you should bring your own.
The location was perfect. The room size was fine. The amenities were nice, and the value was great, including a free breakfast, wi-fi, and parking.
Stayed in January 2025
Reviewed: 14 January 2025
Landon
United StatesExcellent breakfast
Stayed in December 2024
Reviewed: 9 January 2025
Robert
United StatesNothing comes to mind.
I had to check out at 4 AM and the breakfast wasn't available. My room was very clean and comfortable. I just wasn't there long enough to take advantage of any amenit.
Stayed in January 2025
Giulianova, Italy
Lucca, Italy
Padang, Indonesia
Bangkok, Thailand
Saint Petersburg, Russia
Amritsar, India
Pančevo, Serbia
Sveti Vlas, Bulgaria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content