Room smelled so strongly of smoke it was unpleasant. Clothes were never wore smelled like a campfire when we got home.

Easy walk to downtown. Lovely art

Stayed in September 2025

Noisy air conditioning. Hot water coming out of the cold water tap and crowding of cars at check in / reception.

Location. Resort feel and helpfulness of staff.

Stayed in August 2025

Without ceiling lights the rooms are dark. They seemed to be having some problems with the plumbing. We stayed four nights, and on one occasion the shower had only hot water.

The facility and gardens are charming, and aging.

Stayed in August 2025

We didn't eat at the hotel.

We didn't eat at the hotel.

Stayed in May 2025

Good location. Efficient valet service. The rooms smell nice. The building is beautiful. The grounds are nicely maintained.

Stayed in June 2025

Cost for what you get and extra charges, broken bath, and dark room

Location

Stayed in May 2025

Heat didn’t work well in our suite. No room service available.

Ambiance, fireplace in suite, lovely grounds, very friendly staff. Convenient shuttle service all over town.

Stayed in April 2025

Location in terms of being in a fairly busy area

Very quiet and comfortable

Stayed in February 2025

The pool and facilities lacked the spa feel. Base price for what was offered felt overpriced.

The hotel was centrally located, close to historic district. Bed was clean and soft, staff was extremely friendly.

Stayed in January 2025

Expensive for room quality.

We love the location and the old bones of the property.

Stayed in December 2024

Valet parking wasn’t clicking—an awkward experience.

Restaurant on site, polite & friendly staff

Stayed in December 2024

Stayed here 15 years ago and it looks like not much has been updated since then. The first room we were given had an air conditioner on the floor with a vent going outside and open window. It was next to an alleyway with intermittent car/truck noise. Hard to believe they would even offer this room at the exorbitant price we were paying. The second room had a raised stone fireplace hearth directly outside the door of an extremely small bathroom. The bathroom had a shower/tub combination which we would not have been able to comfortably use. Just getting into this bathroom without tripping on the raised stone hearth would have been an issue especially at night. The third room offered was bigger, had a good sized bathroom with a walk-in shower and a better location. This room was a much better reflection of the price we paid.

The location is great. The staff was extremely helpful.

Stayed in October 2024

Toilet water was brown when arrived even after a few flushes. Took 10 minutes to get hot water

Good location. Breakfast was good

Stayed in September 2024

For the price, it could use a little maintenance. However, it is a historical hotel so some of the ambience is based in its history.

everyone was very friendly and accommodating and the beds were VERY comfortable. The room size was great also and it was very convenient to downtown Santa Fe so you could park and walk. Parking was free and we were given coupons for free drinks when we checked in. There’s plenty of street parking but we parked it so nothing would happen to the rental car at night.

Stayed in September 2024

No air conditioning in main restaurant and fire alarm went on for hours.

Everything, especially spa!

Stayed in June 2024

Check-in was difficult - I had had to cancel one of three rooms originally booked to make a change for my son as he arrived a day later. At check-in, I was told they had cancelled two rooms. I don't know where the problem was, but clerk kept trying to tell me I was wrong until they found the original booking, so I think it was their fault? As frustrating as that was, adding to the stress was that I could not reach Booking.com at all. No response to text message through ap and could not find a phone number. We had drinks & dinner at historic bar - enjoyed the time and atmosphere with our grown children. The bars computer was down, when I checked out they said they didn't have the charge on the room bill, but would comp it. I told them it was too much, next day they charged me, which is ok. Just not sure what to think of front desk staff.

The room was nice and liked the "nook" with desk to work at. While we did not use the fireplace, like how it made the atmosphere. Our dog was welcomed. Bathroom was cold though. Our daughters' room was also nice and worked well for them. Never saw our son's room.

Stayed in January 2024

Our room was dated. The price for what we had as a room was not a great value.

We had a GREAT breakfast. the Grounds were very nice. The location was walkable to downtown. Nice sense of history.

Stayed in August 2023

The fact that there was a very large amount approved from my debit card as well as the actual charge for my stay. It cleared my checking, savings and my signature loan. Still not sure if I will get fined for that. When I checked my account on Wednesday it was -$113.00. I didn't check out until Thursday.

The amenities were great. Wish there were some kind of food for room service. Even snacks in disposable packaging would be great.

Stayed in August 2023

Freezer compartment for refrigerator missing.

Clean grounds, comfy pool chairs, ample meeting space, friendly bar and restaurant staff.

Stayed in August 2023

We had booked a king room and on checkin were given a small queen room. Upon seeing it and finding we booked a king room my husband went back to reservations. He was told that since we booked with a third party (Booking.com) that was all they had available. After showing the confirmation and standing his ground we were given a king room, which is we had reserved and it was much nicer.

Breakfast was very good, lovely patio and staff was attentive. Valet staff were very good and knowledgeable.

Stayed in June 2023

better view

Overall layout and the ambience was very pleasing, very NM which is what we were looking for. Restaurant was great and staff was helpful and friendly!

Stayed in April 2023

I've been a guest of La Posada for over 20 years and seen it change ownership many times. I keep coming back because of its fascinating history, beautiful "bones" and great setting and location. I look forward to renovations to the guest rooms. They're still comfortable and charming but they need a lot of TLC

Stayed in May 2023

Would like to have a gift shop there. For necessity and snack

Breakfast and convenient to the center of everything

Stayed in May 2023

Staff

The first morning I was not feeling well and I only wanted coffee and OJ. But there was no one else in the restaurant and no one there to greet me for 15 minutes. The the person greeting me was surprised I was sitting there.

Stayed in April 2023