Chicago, IL 60610, United States
#58 of 183 hotels in Chicago
Guests' ChoiceBased on 84 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
8.5
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 3 September 2025
Rebecca
United StatesBeautiful facility in a fantastic location, close to public transportation and lovely shared spaces and amenities
Stayed in September 2025
Reviewed: 29 August 2025
Natalie
United StatesI never figured out the light switches. Could have used a book case or a proper coffee table. Nothing big.
Love the place, clean, new, well equipped for a rental. Excellent utility as a studio and a longer stay. Great bed, desk, couch and as close to a full kitchen as you can get in compact. Kettle, toaster, microwave, stove, dishwasher, plus stacked washer dryer, iron, hangers, etc. Not too much stuff, but all the right things (including dish pods, laundry pods, olive oil, salt / pepper, tea, ice machine in the freezer.) so convenient to the Chicago Brown Line, and the loop. Good shops and restaurants nearby (and I discovered Dry Bar!) Good instructions on check in and check out. Amazing amenities but I didn't get enough use out of them.
Stayed in August 2025
Reviewed: 29 August 2025
Noel
United KingdomEarly check in and luggage storage facility could be considered.
Well located next to the Chicago train line @ the bus to Navy pier is just a short walk
Stayed in August 2025
Reviewed: 24 August 2025
Matthew
United KingdomNoisy all nights - sirens / vehicles
Location, clean, gym, roof top pool, excellent customer service
Stayed in August 2025
Reviewed: 20 August 2025
Jacquelyn
United StatesThe window coverings didn't block any street lights or sunlight and we were up by 5am on vacation.
Nice to have the pool and full kitchen.
Stayed in August 2025
Reviewed: 20 August 2025
Kathleen
United Statesone of the decoration pillow a little old and didn’t smell well.
very clean, full kitchen
Stayed in August 2025
Reviewed: 14 August 2025
Ken
United StatesHas all the amenities you need for an extended stay (dishwasher, clothes washer, cook top). Well organized space. Modern building. Quick in and out.
Stayed in August 2025
Reviewed: 1 August 2025
Barbara
TurkeyNothing
Everything was perfect 👌 We were totally impressed and would highly recommend it to our friends.
Stayed in July 2025
Reviewed: 9 July 2025
Adam
United Statesn/a
location was excellent. the place had everything we needed. pool was great too!
Stayed in June 2025
Reviewed: 3 July 2025
Daniel
AustraliaDidnt love that the pillow slips didnt fit the pillows correctly. Didnt feel like i could have my blinds open during the day as directly opposit was the next doors lunch room and meeting room, the windows werent tinted so fealt like for privacy i had to keep tge blinds closed, which was a shame
Location, and loved that the check in information was extremely clear, other apartments ive been too have really lacked with clear communication regarding check in but it was a highlight in this case. Also power went out at 12.30am and 24 hoyr assist was quick to respond. Also the rooftop facilities were amazing
Stayed in July 2025
Reviewed: 2 July 2025
Paul
NetherlandsGym is not really a gym, more some weights.
First of all you have to know this is not a regular hotel, it's a super nice apartment building complex where the 7th floor has rooms for guests. The location is AMAZING and very central. The rooms are great and I just LOVED it. You have the privacy of a room. You can cook, wash, dry. Just know there is a support via phone or whatsapp. The views from the room are amazing. High recommend this. But make sure you do the check in upfront to receive a code to get into your apartment.
Stayed in June 2025
Reviewed: 2 July 2025
Sana
SloveniaNicely furnished and decorated apartment with amazing view. For us it was a perfect stay in very goos location. We also loved the little coffee shop in the lobby and proximity to bikes.
Stayed in June 2025
Reviewed: 30 June 2025
Moayad
Saudi ArabiaAmazing place, view and location It was clean and easy check in
Stayed in June 2025
Reviewed: 26 June 2025
Eilidh
United KingdomThe bed was so uncomfortable. The staff on reception weren’t the most helpful or pleasant. You don’t get a hoover so I felt like the place for a bit messy because we were there for a longer stay. The virtual check in was confusing and took us quite a while to get in to the apartment as you get a pass to get through some doors then need a key for the room, would be better if it was one or the other.
The room and building was very modern. The apartment was well equipped with everything you needed. The rooftop pool area was brilliant as it wasn’t too busy. The gym in the hotel was great and amazing views over the city. Location of the hotel was brilliant, we walked right in to the city and to navy pier no problem. Very close to 3 supermarkets to get your shopping for the apartment. The coffee shop underneath was nice but there was a better one just right over the road.
Stayed in June 2025
Reviewed: 18 June 2025
Matthew
United KingdomClean, tidy, everything needed for the stay
Stayed in June 2025
Reviewed: 18 June 2025
Isobel
United Kingdomno oven tray / didn’t speak to staff when had questions
clean, lovely facilities & amenities
Stayed in June 2025
Reviewed: 21 May 2025
Paulette
AustraliaI didn’t like the virtual check in process. It was confusing with the process and steps taken to get into the apartment. I noticed others having similar difficulties when they tried to check in.
The facilities in the apartment were great. From the kitchen appliances to the washing machine and dyer. Great location. It was clean and felt brand new.
Stayed in May 2025
Reviewed: 8 April 2025
Kennedy
United StatesNothing!
Loved the location and the view! Also loved the coffee shop downstairs.
Stayed in April 2025
Reviewed: 31 March 2025
Anchuleeporn
CanadaKasa River North is an awesome place to stay in Chicago. It’s just a 5 minute walk to the Brown Line, a 10 minute walk to the Red Line, and walking to Michigan Ave. It’s also close to restaurants, making it more convenient. The room was perfect, and everything here is excellent. We highly recommend staying here.
Stayed in March 2025
Reviewed: 30 October 2024
Francesca
AustraliaAmazing apartment, great location and lovely bed
Stayed in October 2024
Reviewed: 25 October 2024
Ana
BelgiumSome appliances did not work properly
The facilities and the location
Stayed in October 2024
Reviewed: 6 October 2024
Nicolas
ArgentinaWe had one issue with the key cards, first one didn’t work and then both key cards stopped working. Kasa customer service did take care of the situation but the resolution was not as expedited as I would expect.
I always stay in kasa when I travel to Chicago, this place is amazing. Location is incredible, the amenities are wonderful. Kasa is home away from home
Stayed in October 2024
Reviewed: 8 September 2024
Daas
United StatesStaff reception
Location
Stayed in September 2024
Reviewed: 26 August 2024
Samantha
United StatesI had an amazing time during my staying at Kasa. It was my first time and i had no idea it would’ve been this great. The apartment was super clean, well decorate and super well located (really close to the downtown area). I was able to enjoy the pool, Gym room with my access card and i felt very secure during the whole time. The team was really friendly and nice, helped me out when needed. I would DEFINITELY book again without any hesitation with them for my next trip. Thank you KASA for making such wonderful experiences for your client.
Stayed in August 2024
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