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  5. Reviews of Hilton Garden Inn Denison/Sherman/At Texoma Event Center

Reviews of Hilton Garden Inn Denison/Sherman/At Texoma Event Center 3 stars

5015 South US 75, Sherman, TX 75020, United States

#2 of 11 hotels in Sherman

Guests' Choice

Review score

Based on 118 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    6.6

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 29 June 2025

    6.0
    Won’t stay here again, overpriced
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Overpriced, thought it was ridiculous that they charge for breakfast and not clear who is free and who is not.

    Location was great

    Stayed in June 2025

  • Reviewed: 13 May 2025

    6.0
    Disappointed
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The hot tub was not operable. Usually not a big deal but this trip it was the reason for booking.

    Location

    Stayed in May 2025

  • Reviewed: 9 May 2025

    6.0
    This property was rated 7.5 and should be lower with the condition of the floors
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    The carpet and bathroom floor was dirty. We found a crushed water bottle beside one of the beds and some kind of yard ball on the other side. I found hair behind the door. For the price we paid we were very disappointed for a Hilton property

    The staff was friendly and helpful. Lobby was clean.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    8.0
    All in all we really enjoyed our stay and the location is great!
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility Access
    • Stayed 1 night

    The bed was not comfortable at all! We have stayed at this location in the past though and had a comfortable bed. They just need to upgrade that bed, it was awful.

    I liked that the room and bathroom were large and clean.

    Stayed in May 2025

  • Reviewed: 24 March 2025

    7.0
    Won’t be going there again and/or not using Hilton Hotels.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Price was higher (like $150), because I booked with Booking.com. Also breakfast was not included because I used Booking.com. Room wasn’t all that clean, especially around the refrigerator.

    Stayed in March 2025

  • Reviewed: 23 February 2025

    8.0
    Great place to stay when attending concerts at the Casio in Durant.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Great location and clean and comfortable room

    Stayed in February 2025

  • Reviewed: 17 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights

    All was clean and welcoming

    Have not had breakfast at the hotel, our son and his family live close to the hotel so we always join them for breakfast.

    Stayed in February 2025

  • Reviewed: 15 October 2024

    7.0
    It was a very comfortable and relaxing environment. Amy and Thomas at the front desk were lovely!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Just a suggestion that there should be at least 2 cooks for breakfast on a Saturday ( a busier day of the week for the hotel as more guests are in). One cook made for a long wait for breakfast.

    The breakfast was okay. It would be better to keep it as a buffet style breakfast everyday. Most days the breakfast is in an order then cook format. For that format more than one cook is required.

    Stayed in October 2024

  • Reviewed: 28 May 2024

    8.0
    Good stay and rested well.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    They did not have a protocol for a tornado. It was a first experience with a potential tornado warning so we were concerned.

    Close to everything

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Over all we had a comfortable and safe stay.
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner was very dusty on the cover ledges and the inside edges of the shower were yellowish and blackish. The pool looked water looked very cloud, however the hot tub had clean clear water but the bottom of the pool and the filters looked like they need cleaning.

    The 2 receptionist at the front desk were very friendly and kind.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    One elevator out of service, the other would only go up and then down instead of just going straight down. The room service cost for pasta primavera was a ridiculous $28. Rooms could use remodeling Very disappointed that beds were not memory foam pillowtop. Have come to expect that. All the better hotels and AirBnBs have that!!

    The breakfast was good. Unusual to have eggs etc made to order. Room service was fast and food good. Quiet room and comfortable furniture.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    one out of two elevators did not work, the other one was also slow.

    The room was nice, it was a full-service hotel with a bar.

    Stayed in April 2024

  • Reviewed: 23 March 2024

    8.0
    We were pleased with our stay. We needed a comfortable place for one night, and that's what we got.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The elevator was out on one side. The carpet in front of our hotel room had crumbs, dirt, or sand in front of our door during our whole stay. And when I checked in, the front desk clerk was unaware I had already paid for the room and the breakfast so we waited for her to figure it out. I didn't like the fact I had to pay an extra $25 for a room deposit in addition to already paying for the room- but I guess that's what you all do.

    Breakfast was very good. Well worth paying for in advance. The location was excellent and we had enough extra places to eat surrounding the hotel. The front desk clerk was friendly.

    Stayed in March 2024

  • Reviewed: 10 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bait and switch on pricing. $142/night unavailable $152/night unavailable 184/night Available! (Same room) Of course you already knew that 🙄

    Stayed in December 2023

  • Reviewed: 2 June 2023

    6.0
    overpriced for all of the damage around our room.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    our room showed damage and neglect: torn shower curtain, mirror leaning, wallpaper peeling at ceiling, hole in ceiling stuffed with paper. rm 516

    excellent lobby area. quality mattress and bedding.

    Stayed in June 2023

  • Reviewed: 30 April 2023

    8.0
    it was a night stay over while moving. it suited our needs well, but the breakfast wasn’t great at all and we wished we
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the breakfast wasn’t worth the money

    it was very clean and comfortable

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    okay over priced
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility Access
    • Stayed 2 nights
    • Submitted via mobile

    Food at the restaurant was horrible and when asked to correct it they gave us worse food. They definitely need to resolve.

    clean nice surroundings

    Stayed in April 2023

  • Reviewed: 25 March 2023

    6.0
    incorrect room, but the hotel gave us a price break for the mistake. they made an effort to make it right.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    we booked a king room and was given two queen beds but the hotel took money off of our room.

    location

    Stayed in March 2023

  • Reviewed: 27 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Housekeeping never came to clean our room or bring towels or toilet paper, or coffee. You have to pay for breakfast which is a little ridiculous for the price. The bathtub had what seemed to be the remnants of the nonslip stickers, if the hot water in the tub was turned on it was very slow, it was the opposite with the cold water.

    The staff was amazing, the room was nice.

    Stayed in February 2023

  • Reviewed: 2 January 2023

    8.0
    I did not sleep well do to the pillows !
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Replace the pillows. They were flat as a board and offered no support at all.

    We did not have breakfast. The location was convenient to the casino and the check in was very fast.

    Stayed in January 2023

  • Reviewed: 4 December 2022

    7.0
    Quiet, skip their breakfast.
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Ignored by the “hostess” at breakfast. We finally spotted her when we were about finished. Asked for a condiment only to wait a while for a decline. Imagine no salsa with eggs in Texas! No welcome or acknowledgment we even existed in the dining room. Also, no salt and pepper.

    Very clean. Close to highway. No noise from outside the hotel. Excellent cleaning staff.

    Stayed in December 2022

  • Reviewed: 20 August 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The ac had a bad squeak that keep me up

    Stayed in August 2025

  • Reviewed: 15 June 2025

    4.0
    Probably won’t stay again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    My room was ok . Bedside tables were still dirty from someone else’s drinks. And sheets were yellow dingy. And pillows were disgusting & old. Didn’t feel comfortable sleeping In the bed but paid over 200 so I’d lost that and had to pay for another room. And on site that I paid for my room it was under 200 when I checked in it was 214.

    Love the greeting from desk clerk. And liked the entrance. And the pool.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    4.0
    I use this property in business down in Texas. Also open in Salina Kansas. Very disappointed with both of them now. Prob
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    I normally like to rent a hotel that has a hot tub because I travel all day and at night it helps to be able to sit in a hot tub. My last two stays here. The hot tub has not been available. They just don’t fix it anymore.  also when I open the door to the room there’s a very strong, musty smell, and the water pressure is not good. 

    Location

    Stayed in May 2025

Showing 1 – 25

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