Overall pricing expensive

Attentive staff

Stayed in September 2025

The air conditioning in the room was not working properly. We could not regulate the temperature.

Great location near BU.

Stayed in August 2025

Parking was a bit expensive at USD 48 a day...

Location was nice and in the middle between Boston and Harvard. Right in front of the Charles river and close to MIT. The room was spacious.

Stayed in August 2025

Paying extra for parking which is apparently the norm? Additional MA taxes charged on top after booking.

Room well appointed, had everything we needed. Clean and spacious. Lovely view of the river. Quickly upgraded after reporting issue with original room so kudos to reception for resolving quickly. Breakfast had variety and taste, staff very accommodating.

Stayed in July 2025

TOO BUSY RECEPTION AND OLD FACILITY

LOCATION TO ACCESS IVY CAMPUSE AND BOSTON CITY CENTRE

Stayed in August 2025

it is clean, comfortable room,

Stayed in August 2025

Location cleanliness size of rooms

Stayed in July 2025

Nothing come stop mind.

We loved our room! It was spacious and had a super comfy bed. It was easy for us to get around Cambridge from the hotel. Everyone we interacted with on staff was friendly from check-in to breakfast. We decided to get breakfast there the next day, and though on the pricey side for us, was really delicious.

Stayed in July 2025

I was a little disappointed that there wasn't a microwave in the room. There was a microwave down in the lobby, but we had some leftovers that we wanted to have late at night after our concert. It would have been nice to be able to heat them up in our room. We definitely didn't want to have to go down to the lobby in our pajamas for something like that. It also would have been nice for there to be an ice machine on every floor, having to go down one floor from our room just to get ice was a little inconvenient.

This hotel was fantastic! The location was ideal for what we came to Boston to do (concert at Fenway), and the hotel itself exceeded my expectations. When I first arrived, there was some sort of issue printing the room key. The concierge escorted me to the room personally, helped me with my bags, and opened the room using a master key. My travel companion hadn't arrived yet, so I went back down to the lobby to wait and since they were still having issues printing out the keys, another member of the concierge staff brought me over to the hotel's café area and told the staff there to please get me any food or drink on the house. The overall decor of the hotel was amazing. I was extremely impressed by the lobby, café, and restaurant areas. With the hotel's proximity to MIT and Cambridge, I thought it was a really nice touch to go with the academic theme. I wish our stay had been longer, because I would have loved the opportunity to spend time in the café area. They had what looked to be very comfortable seating that offered privacy for either intimate conversations, or uninterrupted work. There was even one of those sound proof pods where you could make a private phone call if needed. The view from our room was incredible. We were overlooking the Charles, and the view of the city skyline at night was gorgeous. It was wonderful to be able to see some crew teams practicing out on the water in the mornings. The Paperback Tavern was a highlight of our stay. It had a cozy feel while still being fairly open to the rest of the hotel, and it had a fantastic view of the river. Breakfast was included with our stay and I was expecting your typical continental breakfast, but it turns out that we were allotted $30 per person and were able to order off their regular menu. They had a variety of great breakfast options, as well as lattés and cappuccinos. We also had dinner there the second night of our stay and loved the food and cocktails we ordered. Great stay...

Stayed in June 2025

Hotel is a bit dated

Very comfortable

Stayed in June 2025

i didn't like the arogant staff at the reception, the welcome was cold and the guys didn' want to help.

nice hotel, nice staff in the restaurant - especially Asha was veeery nice and kind and helpful.

Stayed in July 2025

The shower was a bit small

Everything was wonderful! The hostess fir the restaurant was so sweet! I We will be back! Thank you so much! It was our 40th Anniversary weekend..

Stayed in July 2025

Small room. Small beds. Two beds for 4 people was crowded.

Clean. Gd location. Great view. Balcony is a must!

Stayed in July 2025

The pool was closed, which is very disappointing. The AC is loud, the shower is old

Good location, great neighborhood. Greate terrace with the view.

Stayed in July 2025

No dislikes.

I loved the balcony and how clean the rooms were. The staff was friendly and helpful.

Stayed in June 2025

Beds were too small.

Everyone was very kind and helpful , nice facilities.

Stayed in July 2025

Bathroom light, shower water drip, shuttle out of service

Location

Stayed in July 2025

This is just a pet peeve about all hotels. I do not support destination fees and this one was the one 'peeved' me the most. I dislike it when a fee is charged for the use of facilities - many of which are not used. In this particular case, we did use the shuttle, but did not need any discounts for activities in the area. First of all, we were not looking for any on this trip and secondly, I can find deeper discounts on my own. I would rather have the destination fee eliminated and have that amount included in the price of the room. I was also curious as to why there were no soda/snack machines available. Neither of these are complaints - simply opinions and wonderings. Overall, we were very please with the hotel.

Every single member of the staff that we had contact with was efficient and personable. We needed a hotel close to MIT and this met our need. The shuttle was a bonus. It took us to within walking distance of the restaurant we had chosen in Harvard Square. I had booked two rooms and the fact that they were not closer together was not a problem. The staff clearly made an effort, but we chose to take two rooms that were ready and waiting. The rooms had everything we needed and everything was immaculate. The garden in the back was lovely. The view from breakfast at the restaurant was lovely, especially watching a family of geese amble across Memorial Drive as traffic stopped for them. Great walking around the Charles. It was nice to be able to leave our car in the parking garage after checkout. Two of us walked while two more took a college tour. When we came back from our walk, we waited in the lobby for about half an hour. A staff member brought us bottled water and had a pleasant conversation. The hotel met all of our needs and I would recommend it if you need to be in that area.

Stayed in June 2025

Lobby drink/snack store closed too early

Great outside patio with a view of the Charles and the Boston skyline

Stayed in June 2025

Room was spacious and very comfortable. Excellent quality accomodations for the price

Stayed in June 2025

Shower was broken. Took a day for them to fix it.

Stayed in May 2025

Time taken to retrieve our stored baggage and it cost us waiting time for the taxi

Great location Clean and spacious Good value for money

Stayed in June 2025

It is very convenient and there is convenient snack coffeehouse at lobby level. The location was perfect for morning runs along Charles river

Stayed in June 2025

Nothing comes to mind

Friendly staff.

Stayed in June 2025