705 Henry Chapple St, Billings, 59106, United States
#8 of 55 hotels in Billings
Guests' ChoiceBased on 74 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.1
Facilities
9.7
Staff
9.7
Value for money
9.2
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 4 September 2025
Joshua
United StatesBreakfast was good room was quiet
Stayed in August 2025
Reviewed: 3 September 2025
Charles
United StatesExcellent location on the west end of Billings MT.
Stayed in September 2025
Reviewed: 30 August 2025
William
United StatesThe breakfast was good and the breakfast facility was great. Staff was friendly. The hotel is almost new.
Stayed in July 2025
Reviewed: 19 August 2025
Hammond
United StatesHard beds are not good for my back, that is the only reason not to give a 10. Everything else was excellent. Hard bed or not we will stay again.
Beautiful, very clean. Staff is friendly and welcoming.
Stayed in August 2025
Reviewed: 16 August 2025
Kirsten
United StatesThey didn’t refill the breakfast and it was running out
Great bed set up, clean, friendly staff, great gym
Stayed in August 2025
Reviewed: 6 August 2025
Meissa
United StatesThe waffles were premade and not great. Floor was DIRTY. Boiled eggs were awesome, I was so excited for real eggs and not subs, but not kept cold and sat for long periods of time, so they felt strange.
I absolutely loved the oatmeal bar. Loved the canadian bacon. Enjoyed the fruit. Liked that there was yogurt and sure it tasted good, but I didn't know what kind or what the ingredients were.
Stayed in August 2025
Reviewed: 1 August 2025
Cathy
United StatesCan't think of anything.
Everything. Clean, comfortable and friendly staff.
Stayed in July 2025
Reviewed: 10 July 2025
Paula
United StatesBetter food so you don’t have to leave this beautiful hotel with a pool and a hot tub and a wonderful rooms go downtown. Why have a beautiful facility like this if you have to leave and go get something to eat nonsense extremely bad planning but you workers there were just amazing and great job. They’re lucky they have you
I did not have breakfast. I ordered the Parmesan fries BLT and I must say it was a chicken sandwich. Your food was terrible very overpriced. I’m a very good tipper and I like good service. It was pathetic. You guys should be ashamed of your café for such a nice facility that you do have your service Your smiles your great customer service was superb but the kitchen dining is at one out of 10 I will not stay there again for that reason but thank you for the wonderful smiles and the good service except for the food. It was a waste of my money and we could’ve had a great time on the money we spent in that crappy little kitchen. sorry, but when you only get one nice vacation a year and you get service like that it’s not nice but good job for all your hard work there but your kitchen needs a lot of help. You have everything else there, but you have to leave to just go get something to eat. So if you ever wanna call me one day and try, try something new maybe I will do that but I would do that and try it again if you guys wanna make it right if not, that’s OK. I wish you all the best. God bless.
Stayed in July 2025
Reviewed: 9 July 2025
Adriana
United StatesThe only feedback is that the breakfast ran out of stuff. I would just make sure to keep things fully stocked.
From the time we walked in to the time we walked out, we felt welcomed. The staff was friendly and professional. I will be staying here again.
Stayed in July 2025
Reviewed: 9 July 2025
Melinda
United StatesWonderful location and nice hotel room and facilities. Friendly staff. Perfect hotel just minutes from Rocky Vista University.
Stayed in May 2025
Reviewed: 3 July 2025
Xavier
United Stateslocation is a little bit remote from the city…need a car to go anywhere
very new hotel with excellent facilities and friendly staff. breakfast was good
Stayed in June 2025
Reviewed: 29 June 2025
Butts
United StatesA great place to stop and rest
Stayed in June 2025
Reviewed: 24 June 2025
Sara
United StatesThe breakfast buffet was not good at all.
New and clean! Nice rooms! Staff was amazing!
Stayed in June 2025
Reviewed: 23 June 2025
Lindsey
United StatesThe staff was so nice and it was extremely clean. Exceeded my expectations! We were traveling with our dog and there was plenty of grass around the property to walk him, including a path behind the hotel.
Stayed in June 2025
Reviewed: 20 June 2025
Peter
United StatesI can’t get an invoice still which is ridiculous
Nice
Stayed in June 2025
Reviewed: 1 June 2025
Sandy
United StatesStreet noise, need an outlet on both sides of bed, not the best food.
New, extremely friendly, clean & modern.
Stayed in June 2025
Reviewed: 30 May 2025
Brad
United StatesWe experienced a lot of walking noise from the unit above us. The room floors were non-carpet. I would think carpeted rooms would do a better job of reducing walking around noise we experienced.
Beautiful new facility.
Stayed in May 2025
Reviewed: 21 May 2025
Dennis
United StatesThere was nothing that I could say negative
The location and that they had truck parking available. Staff was very friendly in the hotel was very clean thoroughly enjoyed our stay and would definitely stay again.
Stayed in May 2025
Reviewed: 12 May 2025
Lorri
United StatesNothing
The staff provided excellent customer service . They were accommodating for my family especially my service dogs. The restaurant in the hotel was great .
Stayed in May 2025
Reviewed: 12 May 2025
Katie
United StatesToilet seat was not tightened, trash bags were not in the canisters
Everything
Stayed in May 2025
Reviewed: 17 April 2025
Jared
United StatesSomethings didn't work due to the contractors not doing their job. Staff did their best. All good
New and was nice!
Stayed in April 2025
Reviewed: 1 September 2025
Sarah
United StatesLocation. There are many round-a-bouts that motorists love to drive at night and are loud
Clean, comfy and friendly staff
Stayed in August 2025
Reviewed: 6 August 2025
Anonymous
United StatesThey should let customers know that house keeping is every other day. We travel a lot and we are use to house keeping every day. We could have planed our stay better if formed of the house keeping policy. Examples towels, floor mats, glasses.
The location. Most of the staff was nice
Stayed in August 2025
Reviewed: 4 August 2025
Anonymous
United StatesOur only complaint was the lack of noise isolation, in our room you could hear louder cars driving by, as well as loud talking from adjacent rooms, and doors from the hall.
Staff was all helpful and friendly, location is good. Hotel was very clean (only in service for about 3 months at time of this review).
Stayed in August 2025
Showing 1 – 25
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