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Reviews of Hyatt Place Billings

705 Henry Chapple St, Billings, 59106, United States

#8 of 55 hotels in Billings

Guests' Choice

Review score

Based on 74 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.1

  • Facilities

    9.7

  • Staff

    9.7

  • Value for money

    9.2

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 4 September 2025

    10
    Good stay
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Roll-in Shower - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good room was quiet

    Stayed in August 2025

  • Reviewed: 3 September 2025

    10
    Very nice hotel and excellent staff!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Tub - Mobility Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location on the west end of Billings MT.

    Stayed in September 2025

  • Reviewed: 30 August 2025

    9.0
    We enjoyed our stay.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights

    The breakfast was good and the breakfast facility was great. Staff was friendly. The hotel is almost new.

    Stayed in July 2025

  • Reviewed: 19 August 2025

    9.0
    Clean, friendly stay.
    • Business trip
    • Couple
    • King Room with Sofa Bed and Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    Hard beds are not good for my back, that is the only reason not to give a 10. Everything else was excellent. Hard bed or not we will stay again.

    Beautiful, very clean. Staff is friendly and welcoming.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Great overall stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    They didn’t refill the breakfast and it was running out

    Great bed set up, clean, friendly staff, great gym

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Breakfast was overall nice, could have been heartier, but stay was awesome.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    The waffles were premade and not great. Floor was DIRTY. Boiled eggs were awesome, I was so excited for real eggs and not subs, but not kept cold and sat for long periods of time, so they felt strange.

    I absolutely loved the oatmeal bar. Loved the canadian bacon. Enjoyed the fruit. Liked that there was yogurt and sure it tasted good, but I didn't know what kind or what the ingredients were.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 1 night
    • Submitted via mobile

    Can't think of anything.

    Everything. Clean, comfortable and friendly staff.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    Slept great facility was superb clean. Unfortunately the food was just absolutely terrible.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 1 night

    Better food so you don’t have to leave this beautiful hotel with a pool and a hot tub and a wonderful rooms go downtown. Why have a beautiful facility like this if you have to leave and go get something to eat nonsense extremely bad planning but you workers there were just amazing and great job. They’re lucky they have you

    I did not have breakfast. I ordered the Parmesan fries BLT and I must say it was a chicken sandwich. Your food was terrible very overpriced. I’m a very good tipper and I like good service. It was pathetic. You guys should be ashamed of your café for such a nice facility that you do have your service Your smiles your great customer service was superb but the kitchen dining is at one out of 10 I will not stay there again for that reason but thank you for the wonderful smiles and the good service except for the food. It was a waste of my money and we could’ve had a great time on the money we spent in that crappy little kitchen. sorry, but when you only get one nice vacation a year and you get service like that it’s not nice but good job for all your hard work there but your kitchen needs a lot of help. You have everything else there, but you have to leave to just go get something to eat. So if you ever wanna call me one day and try, try something new maybe I will do that but I would do that and try it again if you guys wanna make it right if not, that’s OK. I wish you all the best. God bless.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Great stay, we will be staying again.
    • With a pet
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Tub - Mobility Accessible
    • Stayed 1 night

    The only feedback is that the breakfast ran out of stuff. I would just make sure to keep things fully stocked.

    From the time we walked in to the time we walked out, we felt welcomed. The staff was friendly and professional. I will be staying here again.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful location and nice hotel room and facilities. Friendly staff. Perfect hotel just minutes from Rocky Vista University.

    Stayed in May 2025

  • Reviewed: 3 July 2025

    10
    excellent hotel, friendly staff
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed and Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    location is a little bit remote from the city…need a car to go anywhere

    very new hotel with excellent facilities and friendly staff. breakfast was good

    Stayed in June 2025

  • Reviewed: 29 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    A great place to stop and rest

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast buffet was not good at all.

    New and clean! Nice rooms! Staff was amazing!

    Stayed in June 2025

  • Reviewed: 23 June 2025

    8.0
    Great value, excellent customer service and so clean!
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed and Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    The staff was so nice and it was extremely clean. Exceeded my expectations! We were traveling with our dog and there was plenty of grass around the property to walk him, including a path behind the hotel.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I can’t get an invoice still which is ridiculous

    Nice

    Stayed in June 2025

  • Reviewed: 1 June 2025

    10
    A great place to stay.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - High Floor
    • Stayed 3 nights
    • Submitted via mobile

    Street noise, need an outlet on both sides of bed, not the best food.

    New, extremely friendly, clean & modern.

    Stayed in June 2025

  • Reviewed: 30 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed and Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    We experienced a lot of walking noise from the unit above us. The room floors were non-carpet. I would think carpeted rooms would do a better job of reducing walking around noise we experienced.

    Beautiful new facility.

    Stayed in May 2025

  • Reviewed: 21 May 2025

    10
    Was a great stay
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing that I could say negative

    The location and that they had truck parking available. Staff was very friendly in the hotel was very clean thoroughly enjoyed our stay and would definitely stay again.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Everything was great. No complaints!
    • With a pet
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Nothing

    The staff provided excellent customer service . They were accommodating for my family especially my service dogs. The restaurant in the hotel was great .

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Excellent
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Toilet seat was not tightened, trash bags were not in the canisters

    Everything

    Stayed in May 2025

  • Reviewed: 17 April 2025

    10
    Great stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed and Tub - Mobility Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Somethings didn't work due to the contractors not doing their job. Staff did their best. All good

    New and was nice!

    Stayed in April 2025

  • Reviewed: 1 September 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - High Floor
    • Stayed 1 night
    • Submitted via mobile

    Location. There are many round-a-bouts that motorists love to drive at night and are loud

    Clean, comfy and friendly staff

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Excellent, accept lack of housekeeping.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 4 nights

    They should let customers know that house keeping is every other day. We travel a lot and we are use to house keeping every day. We could have planed our stay better if formed of the house keeping policy. Examples towels, floor mats, glasses.

    The location. Most of the staff was nice

    Stayed in August 2025

  • Reviewed: 4 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - High Floor
    • Stayed 1 night

    Our only complaint was the lack of noise isolation, in our room you could hear louder cars driving by, as well as loud talking from adjacent rooms, and doors from the hall.

    Staff was all helpful and friendly, location is good. Hotel was very clean (only in service for about 3 months at time of this review).

    Stayed in August 2025

Showing 1 – 25

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