Pigeon Forge, 37863, United States
#327 of 594 hotels in Pigeon Forge
Guests' ChoiceBased on 38 hotel reviews
7.8Cleanliness
8.0
Comfort
8.3
Location
8.7
Facilities
7.9
Staff
8.1
Value for money
8.3
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 6, 2025
Lindsey
United StatesThe cabin was comfortable and had a beautiful view. Everything was perfect except the bed. It was fixed with wood and had a hard lump in the middle if the bed. I would recommend a whole new bed.
Stayed in April 2025
Reviewed: March 29, 2025
Sheil
United StatesLoved the deck and the hot tub. Wished the jets in the jacuzzi tub in the room worked. Also, the fireplace in the bedroom gave off heat, but fire didn't work. Pull out bed of couch was low grade.
Stayed in March 2025
Reviewed: August 3, 2024
Martha
United StatesA lot of dust.
The views and location of the cabin.
Stayed in July 2024
Reviewed: July 20, 2024
Cook
United StatesHot tub was outdated , raccoon living under hot tub,pool was small and over crowded wasn’t able to use either one at all.Jacuzzi tub didn’t work in the cabin ! Cabin are very close together.
Cabin was beautiful, view was amazing!
Stayed in June 2024
Reviewed: April 29, 2024
Dicie
United StatesHot tub didn’t work, jacuzzi tub didn’t work. Had hot water first day, none the second day. Pool table has a slant.
The cabin is nice, location is great.
Stayed in April 2024
Reviewed: March 28, 2024
Lisa
United StatesThe hot water tank was not lit, so we had no hot water until 11 PM. We only spent one night at the cabin, and they couldn’t get anyone there until the next day so we had to light the pilot ourselves. We were not able to use the Jacuzzi like we had planned for the evening. There was no blow dryer in the bathroom so couldn’t dry my hair after a soak in the hot tub or shower. Kitchen was lacking some baking pans, dishes (one bowl) and common spices, (salt,pepper and sugar.)The kitchen inventory needs to be upgraded. Noticed the base of the hot tub needed to be updated. Seems to be falling apart. The top windows really need a good cleaning and dusting from cobwebs.
The cabin is located close to pigeon Forge/Gatlinburg and everything it has to offer. The view was amazing and the hot tub was very relaxing after a day out exploring. The bed and pillows were very comfortable and the cabin itself was very clean and charming. We felt like we had enough privacy from neighbors and loved the cabin and our time spent there
Stayed in March 2024
Reviewed: March 28, 2024
Rachel
United StatesHad trouble with the hot tub so couldn’t use it the first night or most of the next day. Jets in the tub didn’t work but the came out the next day to take a look which was much appreciated
Stayed in March 2024
Reviewed: January 21, 2024
Laci
United StatesThere were no wash cloths provided, but there were towels?? Hairs on the bed, the hot tub wasn’t working out first night, and the jets in the bath tub don’t work.
Hot tub once it started working & the view.
Stayed in January 2024
Reviewed: December 13, 2023
B
United StatesPool table couldn't be played on, also bed was very uncomfortable springs was in our backs
Great views, good location
Stayed in December 2023
Reviewed: June 27, 2023
Zachary
United StatesThe pool table upstairs could use some tlc it is uneven in spots and causes the balls to fly off the table.
The view was spectacular. The hot tub was great. The bed was comfortable. Overall it just a really nice place.
Stayed in June 2023
Reviewed: June 3, 2023
Laura
United StatesThe grill didn't work properly, and only a spatula for the grill, not enough bath towels and rags, and needed to be sprayed for ants because there were ants on the balcony picnic ants and fire ants. The bed was not that comfortable and not really level due to blocks being propped under one side of the headboard. Figured for the price we paid, then the little things listed above shouldn't have been an issue. Won't let it stop us from returning, though, because we really liked it there, just next time we will come more prepared 😉
The location and the view were the best!
Stayed in May 2023
Reviewed: July 18, 2025
Steven
United StatesBeautiful view. Excellent cabin. Super clean with easy check in and check out. Will definitely be back!
Stayed in July 2025
Reviewed: July 8, 2025
Wendy
United StatesThe hot tub has to much sanitizer in it and the WiFi went in and out the whole Time . The bedrooms had no tv which was ok if wifi would have worked . The stocked pond well fished two days straight day and night only caught two blue gill
It did have a pond and a hot tub and it was clean and location was semi Private . Lots of things in kitchen to cook with ! The air worked great
Stayed in June 2025
Reviewed: May 13, 2025
Cheri
United StatesThe bed was uncomfortable, it was lumpy and caved in so we felt like we were falling off the edge.
It was a beautiful cabin , very spacious and great Location
Stayed in May 2025
Reviewed: April 18, 2025
Kristine
United StatesAmazing and very clean. Nice and close to everything! Beautiful place to relax and sit on the porch or in the hot tub and take in the view.
Stayed in April 2025
Reviewed: March 3, 2025
Corley
United StatesGreat, comfy place to stay for a couple!
Stayed in March 2025
Reviewed: February 24, 2025
Ball
United StatesLocation is convenient to everything pigeon forge has to offer. The cabin was very clean and comfortable!
Stayed in February 2025
Reviewed: February 17, 2025
Cole
United StatesHot tub not functioning properly during the whole trip. Outside security light would flicker when trying to turn on.
Great scenic views and great location right off of the parkway.
Stayed in February 2025
Reviewed: January 15, 2025
Casey
United StatesCouldn’t get to the property until 1 o’clock in the morning due to people being stuck on the road because of ice and the next morning check out was at 10 and I asked for a late check out due to not being able to get to the property until 1 o’clock in the morning and they told me no so basically we were only at the property for a few hours before having to check out due to no fault of our own. Very displeased with customer service.
Stayed in January 2025
Reviewed: September 25, 2024
Kiley
United StatesThe jets didn’t work in the jacuzzi tub It said it had cable but we didn’t realize that was only one channel The hot tub was in consistent- going from hot to lukewarm the whole time we were there
Beautiful view Great cabin Hot tub (when it was hot) Location!! We could get to the city in pigeon forge and gatlinburg in 10 minutes it was so nice and convenient
Stayed in September 2024
Reviewed: July 27, 2024
Lindy
United StatesAmazing views
Stayed in July 2024
Reviewed: June 9, 2024
Elaine
United StatesQueen pull out a little lumpy
Beautiful inside. Great view outside.
Stayed in June 2024
Reviewed: May 13, 2024
David
United StatesHot tube didn’t work Trash laying around outside between cabins Needs a good cleaning and cobwebs cleaned Pool sticks where all broken
Location
Stayed in May 2024
Reviewed: April 5, 2024
Evonda
United StatesN/a
All was nice
Stayed in April 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content