190 Tunnel Road, Asheville, NC 28805, United States
#73 of 73 hotels in Asheville
Guests' ChoiceBased on 94 hotel reviews
6.8Cleanliness
7.4
Comfort
7.5
Location
7.8
Facilities
7.1
Staff
7.3
Value for money
7.3
Free WiFi
5.0
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End of dialog contentReviewed: 10 October 2025
Joshua
United StatesThe staff was awesome
Stayed in October 2025
Reviewed: 4 September 2025
Leisha
United StatesNot a lot of parking
Good location - adequate accommodation for the price
Stayed in August 2025
Reviewed: 19 February 2024
Bozik
United StatesSmell of cleaners in the room. Strong odor.
Excellent value. Clean. Good condition.
Stayed in February 2024
Reviewed: 22 October 2023
Kristi
United StatesSmall room. Only had 2 towels in the room. When we asked for 2 more they said they didn't have any.
The location is good. It was a quiet area as well. The heat and air worked well in the room. The room was kind of small but some renovations have been done to the hotel .
Stayed in October 2023
Reviewed: 14 July 2023
Angela
United StatesDid not offer breakfast as advertised.
Location
Stayed in July 2023
Reviewed: 15 January 2023
Southernginger
United StatesMy biggest complaint is that the property requires a security deposit that wasn't mentioned until we got to the property. I just wish that was made aware in the listing.
The room was nice. We were very surprised to see a microwave. Beds were quite comfy, pillows could be improved but they provided enough we were comfortable.
Stayed in January 2023
Reviewed: 11 December 2022
Chanda
United Statesthe owners and staff Alhambra iiîuuuy
Stayed in December 2022
Reviewed: 28 November 2022
Jd
United StatesThe AC did not work n we like to sleep in cold air.
Night clerk.
Stayed in November 2022
Reviewed: 18 November 2022
Nelson
United Statesthe construction
the location was close to my job
Stayed in November 2022
Reviewed: 13 October 2025
Launna
United StatesRooms are old, and coffee maker made coffee with a bad taste.
Location.
Stayed in October 2025
Reviewed: 13 October 2025
Amber
United StatesWhere to begin The AC unit had a dead roach inside right next to the control panel. So either the facility didn't care or found it acceptable, either way it was inexcusable. Rooms were non-smoking but the bed sheets had clear burn marks. Why not just dispose of those sheets in general b/c anything less just comes off as the sheets must not have been washed. So either the facility didn't care or found it acceptable, either way it was inexcusable. Hair all along the floor borders in clear sight. So either the facility didn't care or found it acceptable, either way it was inexcusable. BLOOD stains in the shower in clear eyesight. The staff member came with Fabuloso to clean up the blood. So either the facility didn't care or found it acceptable, either way it was inexcusable. The same goes for the shower long strands of hair in clear sight so either the facility didn't care or found it acceptable, either way it was inexcusable. Get rid of the shower curtains and the duvets, because we can tell they are not being washed. The vending machine didn't take bills but had no option for a card, and no change machine to get coins. I would recommend at least adding water to the list of beverages that you provide so either the facility didn't care or found it acceptable, either way it was inexcusable.
The location was the only positive part of the stay. I was in town to attend the homecoming game at Mars Hill University to watch my nephew play.
Stayed in October 2025
Reviewed: 13 October 2025
Terry
United StatesThey're always nice there very pleasant
Stayed in October 2025
Reviewed: 3 October 2025
Kevin
United StatesHomeless Hotel across the street was only drawback!
Location worked good!
Stayed in October 2025
Reviewed: 2 September 2025
Terry
United StatesThey're always so nice to me when I stay there the only thing is they need to put a new toilet paper roll in hahaha that's it
Stayed in September 2025
Reviewed: 11 August 2025
Terry
United StatesI surprised that I always say that I like
Stayed in August 2025
Reviewed: 21 July 2025
Terry
United StatesThe lady at the office is always so so very nice and I enjoy staying there it's close to where I'm going to
Stayed in July 2025
Reviewed: 24 June 2025
Marilyn
United StatesClean and comfortable room. We had the most comfortable pillows in two weeks of traveling so we had our best restful night.
Stayed in June 2025
Reviewed: 23 June 2025
Terry
United StatesNice and clean perfect location for me
Stayed in June 2025
Reviewed: 18 June 2025
John
United StatesMy room had an overpowering air freshener stench. My room was filthy. There were holes (some were patched, poorly) in the doors and walls. The toilet paper holder slumped to the floor the second time I used it. Of the 4 times I called the front desk someone answered once. The so-fi password didn’t work. A group of homeless people hang out at the back of the property 40 feet from my room. Not sure if this is normal, but the lady photocopied both sides of my credit card…
The location is super!
Stayed in June 2025
Reviewed: 17 September 2024
Ron
United StatesThe room was horrible and disgusting.
The price and convenience to my destination.
Stayed in September 2024
Reviewed: 18 August 2024
Kandsay
United StatesThe smell from trash cans outside my door and by steps. The homeless people coming to my window while I was leaving. Appliances that didn't work.
The outside smoking area
Stayed in July 2024
Reviewed: 13 August 2024
Tayna
United StatesThe toilet was stop up had to plunge myself did not offer another room camera doses not work someone tried to break into my car broke door handle and top sheet had stains didn’t get my deposit back
Stayed in July 2024
Reviewed: 28 July 2024
Joan
United StatesI HAD ASKED WHAT TIME IS BREAKFAST SERVED AND THEY SAID NONE. I SAID ITS ADVERTISED THAT BREAKFAST WAS INCLUDED, AND THERE WAS NOTHING, NOT EVEN COFFEE FOR THE ROOM! REFRIGERATOR WAS NOT WORKING PROPERLY, ROOM SMELLED LIKE CIGARETTES, BUT THEY DID CHANGE MY ROOM.. AND THEN THE A/C CUT OFF AROUND 3 AM AND DID NOT COME BACK ON.. ONLY FAN STARTED TO WORK AROUND 730 AM, NO AC, ALSO UNDER RENOVATION SO THEY SAID, AND THEY CHARGED MY CARD 2X! AND NOW I HAVE TO WAIT UNTIL 10 DAYS TO GET THAT RESOLVED! I WANT A REFUND BUT THE MANAGER OF HOTEL TOLD BOOKING.COM NO! WTF, SO IM CALLING MY BANK ON MONDAY!
location, not too far from the airport. I was picking up my granddaughter who was visiting from Florida
Stayed in July 2024
Reviewed: 15 July 2024
Gloria
United StatesBathroom had water running behind stool after the flush door to bathroom was broken at the bottom We expected the sheets to be changed ... but was told We have to request it during booking with all Choice Hotels The lighting was poorly had to get a light bulb I had to ask for Clean towels and had to ask if the trash could be Emptied
Location was perfect for Our visit Closer to Family and Events
Stayed in July 2024
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