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  5. Reviews of Econo Lodge Biltmore

Reviews of Econo Lodge Biltmore 2 stars

190 Tunnel Road, Asheville, NC 28805, United States

#73 of 73 hotels in Asheville

Guests' Choice

Review score

Based on 94 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    7.8

  • Facilities

    7.1

  • Staff

    7.3

  • Value for money

    7.3

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 10 October 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was awesome

    Stayed in October 2025

  • Reviewed: 4 September 2025

    7.0
    Quick get away
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not a lot of parking

    Good location - adequate accommodation for the price

    Stayed in August 2025

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smell of cleaners in the room. Strong odor.

    Excellent value. Clean. Good condition.

    Stayed in February 2024

  • Reviewed: 22 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small room. Only had 2 towels in the room. When we asked for 2 more they said they didn't have any.

    The location is good. It was a quiet area as well. The heat and air worked well in the room. The room was kind of small but some renovations have been done to the hotel .

    Stayed in October 2023

  • Reviewed: 14 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Did not offer breakfast as advertised.

    Location

    Stayed in July 2023

  • Reviewed: 15 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    My biggest complaint is that the property requires a security deposit that wasn't mentioned until we got to the property. I just wish that was made aware in the listing.

    The room was nice. We were very surprised to see a microwave. Beds were quite comfy, pillows could be improved but they provided enough we were comfortable.

    Stayed in January 2023

  • Reviewed: 11 December 2022

    7.0
    pleased and was d a bit and unbothered it was peaceful😌
    • Leisure trip
    • People with friends
    • King Room - Accessible/Smoking
    • Stayed 1 night
    • Submitted via mobile

    the owners and staff Alhambra iiîuuuy

    Stayed in December 2022

  • Reviewed: 28 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The AC did not work n we like to sleep in cold air.

    Night clerk.

    Stayed in November 2022

  • Reviewed: 18 November 2022

    7.0
    convenient
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    the construction

    the location was close to my job

    Stayed in November 2022

  • Reviewed: 13 October 2025

    5.0
    Place was decent, affordable and very close to where we wanted to go. I would stay there again
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are old, and coffee maker made coffee with a bad taste.

    Location.

    Stayed in October 2025

  • Reviewed: 13 October 2025

    1.0
    Treachery
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Where to begin The AC unit had a dead roach inside right next to the control panel. So either the facility didn't care or found it acceptable, either way it was inexcusable. Rooms were non-smoking but the bed sheets had clear burn marks. Why not just dispose of those sheets in general b/c anything less just comes off as the sheets must not have been washed. So either the facility didn't care or found it acceptable, either way it was inexcusable. Hair all along the floor borders in clear sight. So either the facility didn't care or found it acceptable, either way it was inexcusable. BLOOD stains in the shower in clear eyesight. The staff member came with Fabuloso to clean up the blood. So either the facility didn't care or found it acceptable, either way it was inexcusable. The same goes for the shower long strands of hair in clear sight so either the facility didn't care or found it acceptable, either way it was inexcusable. Get rid of the shower curtains and the duvets, because we can tell they are not being washed. The vending machine didn't take bills but had no option for a card, and no change machine to get coins. I would recommend at least adding water to the list of beverages that you provide so either the facility didn't care or found it acceptable, either way it was inexcusable.

    The location was the only positive part of the stay. I was in town to attend the homecoming game at Mars Hill University to watch my nephew play.

    Stayed in October 2025

  • Reviewed: 13 October 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    They're always nice there very pleasant

    Stayed in October 2025

  • Reviewed: 3 October 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Homeless Hotel across the street was only drawback!

    Location worked good!

    Stayed in October 2025

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    They're always so nice to me when I stay there the only thing is they need to put a new toilet paper roll in hahaha that's it

    Stayed in September 2025

  • Reviewed: 11 August 2025

    10
    Exceptional
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I surprised that I always say that I like

    Stayed in August 2025

  • Reviewed: 21 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The lady at the office is always so so very nice and I enjoy staying there it's close to where I'm going to

    Stayed in July 2025

  • Reviewed: 24 June 2025

    9.0
    Clean and comfortable room close to downtown Asheville!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable room. We had the most comfortable pillows in two weeks of traveling so we had our best restful night.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    9.0
    Superb
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice and clean perfect location for me

    Stayed in June 2025

  • Reviewed: 18 June 2025

    4.0
    Went on the cheap ($90/night) this time and regretted it, big time.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    My room had an overpowering air freshener stench. My room was filthy. There were holes (some were patched, poorly) in the doors and walls. The toilet paper holder slumped to the floor the second time I used it. Of the 4 times I called the front desk someone answered once. The so-fi password didn’t work. A group of homeless people hang out at the back of the property 40 feet from my room. Not sure if this is normal, but the lady photocopied both sides of my credit card…

    The location is super!

    Stayed in June 2025

  • Reviewed: 17 September 2024

    1.0
    Stay away from here
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was horrible and disgusting.

    The price and convenience to my destination.

    Stayed in September 2024

  • Reviewed: 18 August 2024

    1.0
    Music Fest
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The smell from trash cans outside my door and by steps. The homeless people coming to my window while I was leaving. Appliances that didn't work.

    The outside smoking area

    Stayed in July 2024

  • Reviewed: 13 August 2024

    4.0
    Will never book there again
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The toilet was stop up had to plunge myself did not offer another room camera doses not work someone tried to break into my car broke door handle and top sheet had stains didn’t get my deposit back

    Stayed in July 2024

  • Reviewed: 28 July 2024

    1.0
    DONT WASTE YOUR MONEY, NO BREAKFAST, NO AC, ROOMS STINK, OVERCHARGED
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    I HAD ASKED WHAT TIME IS BREAKFAST SERVED AND THEY SAID NONE. I SAID ITS ADVERTISED THAT BREAKFAST WAS INCLUDED, AND THERE WAS NOTHING, NOT EVEN COFFEE FOR THE ROOM! REFRIGERATOR WAS NOT WORKING PROPERLY, ROOM SMELLED LIKE CIGARETTES, BUT THEY DID CHANGE MY ROOM.. AND THEN THE A/C CUT OFF AROUND 3 AM AND DID NOT COME BACK ON.. ONLY FAN STARTED TO WORK AROUND 730 AM, NO AC, ALSO UNDER RENOVATION SO THEY SAID, AND THEY CHARGED MY CARD 2X! AND NOW I HAVE TO WAIT UNTIL 10 DAYS TO GET THAT RESOLVED! I WANT A REFUND BUT THE MANAGER OF HOTEL TOLD BOOKING.COM NO! WTF, SO IM CALLING MY BANK ON MONDAY!

    location, not too far from the airport. I was picking up my granddaughter who was visiting from Florida

    Stayed in July 2024

  • Reviewed: 15 July 2024

    1.0
    UNHAPPY CAMPER
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom had water running behind stool after the flush door to bathroom was broken at the bottom We expected the sheets to be changed ... but was told We have to request it during booking with all Choice Hotels The lighting was poorly had to get a light bulb I had to ask for Clean towels and had to ask if the trash could be Emptied

    Location was perfect for Our visit Closer to Family and Events

    Stayed in July 2024

Showing 1 – 25

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