Charged $30 extra to check in 45 min early.

Stayed in August 2025

Wet carpet near air conditioner. Needs some updates. Shabby torn bed skirts

Large room

Stayed in August 2025

The laundry room was out of order :( The pool is an indoor pool, no ventilation inside so it's suffocatingly hot!

The staff is very friendly and helpful. Parking was easy, rooms were comfortable.

Stayed in July 2025

Staff was excellent. Condition and furnishings are mediocre of the hotel. Comfortable stay but 1st room A/C was bad, got switched and was much better. Its a decent and safe hotel just don't expect anything too much. The staff was very nice and outgoing.

Staff was excellent. Condition and furnishings are mediocre of the hotel. Comfortable stay but 1st room A/C was bad, got switched and was much better. Its a decent and safe hotel just don't expect anything too much. The staff was very nice and outgoing.

Stayed in June 2025

The staff was no where to be found. Room service calls were unanswered all weekend and don’t even try calling the front desk on the main line because it will ring for four minutes and then hang up.

The modern design

Stayed in May 2025

There was a bench to put your bags/suit case on and the cloth covering on it was very dirty and very stained which made me wonder about the couch that was there as well. I also had nothing but cold water in my shower. No hot water ever came on even in the sink as well

Location

Stayed in April 2025

King suite could have a more comfortable bed. It wasn’t terrible, but could have been better.

Location, cleanliness

Stayed in April 2025

The fact that the hot tub wasn't open and that one of the elevators were down for a little bit but it wasn't a super big deal.

I love the room, everything was so spacious!

Stayed in February 2025

I wasn't told the pool is down, but other then it appears to be new ownership, So quality may go down it's still a good stay

Stayed in January 2025

The fact that the pool and hot tub were shut down with no indication of this on their website. I booked the room their specifically because they had a hot tub and pool to relax in.

The bartender/manager was phenomenal. He was very personable and made phenomenal drinks. Great guy.

Stayed in February 2025

Pool broke

Pool not working

Stayed in February 2025

When we arrived there was no one at the front desk.. we called out numerous times and no one came. We called the hotel while standing there and no one answered. I called the managers number from a business card on the counter and it went to voicemail. My husband walked all over the place looking for someone as he was worried they may have been hurt.. finally a young guy came to the counter with his coat on looking like he’d been outside. We finally got checked in and went to our room. The bed was nice and overall a great room. However, the bathroom left much to be desired as the plug to the sink was missing and you could see hair stuck in the drain so it wouldn’t drain properly. There was a black hair inside the bowl on the side of the sink. In the shower, there were long black hairs stuck on the wall of the shower, behind the mounted shampoo holder it was filthy, and the grout in the shower was nasty! We got vouchers for breakfast and was told the time that it was served. My husband went down this morning and there was no breakfast. He was told they don’t serve breakfast on Mondays even though they have a menu posted downstairs and it plainly states the times for breakfast Monday -Friday and the times for Saturday and Sunday. Overall, I’d stay again if for no other reason than it’s close to the doctor I was in town to see, and it’s close to shopping/dining.

The bed was great, the hotel is very close to tons of shopping, movies and places to eat.

Stayed in January 2025

The location is great, the cleanliness and general atmosphere are great, and changing the in room thermostat actually matters. Very good experience overall.

Stayed in January 2025

Hot tub was out of service. Room was very cold when we got there.

Nice place !!

Stayed in January 2025

Not offering breakfast with are roomprice.

Did not eat breakfast at your hotel.

Stayed in January 2025

Low quality furnishings No free breakfast

Good location Staff willing to do whatever Nice lounge

Stayed in November 2024

Bar area had only one employee. Restaurant was out of many items. Checked in, got our key and went to our room where the door was unlocked and we could only lock it when inside. We were given a different room. Very hot water in the sink but shower never got hot. No instructions for the tv guide, which was hard to navigate. Hot tub was out of order.

Good value, convenient, spacious rooms.

Stayed in January 2025

Indoor pool was closed

No breakfast but location was great

Stayed in December 2024

The black mold in my room. The fact that we didn't get our extra blanket or the roll of toilet paper.

Needs a free breakfast

Stayed in December 2024

Common arears such as main loby, hallways and elevators were dirty. Staff members kids were running around in the bar area when I arrived at 11pm for check in.

Stayed in December 2024

There was dried blood on my comforter that was more of a hassle than I wanted it to be to get it replaced since I hadn't been there long enough to require room service and then was asked if I wanted the comforter to stay in the room which obviously is no. I wish there was more information inside my room as to the options and availability of the hotel food and hours of operation. The jacuzzi was half broke. The jets wouldn't stay on, broken handles, and inoperable light buttons/panel.

The breakfast was decent. I liked the access to plug in media players into the TVs and amount of TV's.

Stayed in December 2024

The pool was very cold

Stayed in December 2024

The top blankets were stained with blood. Very gross

We didn't get free breakfast included, that would be great! Especially when guests are on the run. I think the lobby was very empty, and that's sad because it’s so pretty! I think free breakfast or a free cocktail/discount happy hour/drinks and food would really liven up the place, thus bringing more good reviews and guests.

Stayed in November 2024

Air conditioner didn’t work properly. the bed was stiff as a board

Stayed in October 2024