There were no bath towels available due to an issue with the linen supply company, and the bed linen was torn on the sides. However, they were clean. The laundry room was temporarily out of order.

Free breakfast, good location, spacious lobby, professional staff, I really enjoyed the courtyard

Stayed in August 2025

Most times breakfast wasnt hot. Also first day fone not working and had to wait for safe to be fixed. Also all days business center computers wer bad. They need to upgrade them

Stayed in September 2025

The pull out bed was springy and uncomfortable to sleep on.

Location was close to everything I wanted to see.

Stayed in August 2025

The housekeeping never came to clean the room are replace our towels. I asked on the first day for extra towels and for the trash to be taken out. We never received service for a three day trip.

This location is very close to Bourbon Street, the red line street cars, and canal street. There are many options around for dinner, music, and sightseeing.

Stayed in August 2025

The rooms need to be updated. The stains on the curtains need to be worked on.

The staff.

Stayed in July 2025

My room was not serviced 1 time. I asked to have full service everyday. Didn't happen. I just had to find someone to give me towels everyday and asked a young lady to empty out garbage.

I like that the hotel was 5 mins from Burbon street and they offered breakfast. Staff was A 1 clean rooms and lobby. Loved the kitchenette.

Stayed in August 2025

Bathroom a bit dated - shower didn't drain well and no fan

Clean room, very helpful staff, good breakfast, and excellent location for walking the French Quarter. Would definitely stay here again!

Stayed in August 2025

hotel is popular and getting a lot of wear will need some upgrades soon. breakfast is below average in quality. hotel doing this due to inflation and number of patrons the hotel can accommodate. its a big hotel for giving a free breakfast to 100s of people.

room, gym, pool and parking secure and close to French quarter

Stayed in August 2025

Room was not cleaned properly before our arrival. Dust on the lamps

Location, room design

Stayed in June 2025

No complaints

Clean and friendly staff

Stayed in April 2025

Comfortable and easily accessible to Bourbon Street.

The property was in close proximity to Bourbon Street, which was a definite plus, burnout was also heavily surrounded by homeless individuals. This is only a challenge for those of us who May want to wander and explore the areas.

Stayed in June 2025

Sofa bed wasn’t very comfortable. Breakfast was par

Great location. Very spacious room. Helpful staff

Stayed in May 2025

Breakfast normally has pancakes or waffle maker I was disappointed not to see that. However they have breakfast taco making stuff. Thumbs down for us on that!

Breakfast was slightly different every day but plenty to choose from. We enjoyed it.

Stayed in June 2025

More choices for breakfast eggs. Boiled eggs. A variety if you stay for a week r two you get the same food.

Stayed in May 2025

My only complaint was the breakfast. Specifically the cooked food. Didn't compare to the other food in New Orleans but wasn't too bad.

Great location we were able to walk or take the bus everywhere. The room was very spacious and clean. Staff were very friendly and helpful. Would definitely stay again. Great value.

Stayed in June 2025

We were awakened to construction on the 3rd floor where we stayed . And I hated the long walk to the room. We stayed on the complete opposite end of the hall from the elevator which was terribly inconvenient for me.

The convenience of the location was a plus we were a 5 minute walk from Bourbon St and Canal! There was a corner store 8 mins down the way and it was just an overall great location! Great staff Ava’s very clean quarters!

Stayed in May 2025

Free breakfast, close proximity to the French Quarter.

Stayed in May 2025

The staff and room were excellent. The only thing I didn't like was the bugs and flies near the breakfast area.

Stayed in May 2025

Nothing was wrong

Close to everything

Stayed in March 2025

The little kitchenette was handy but no cleaning products for the kitchen bench.

It’s on the edge of the French quarter, we walked around the area quite easily. Though later at night I would get an uber.

Stayed in May 2025

Refer to above statement

Extremely easy to drive to interstate 10. Valet parking was affordable and very convenient. Didn’t need our car until the day we left. My only complaint is check in. Check in was at 4, we arrived at 3:30. There was a full bus of tourist in line when we arrived. I stood in line, the host of the tour was gracious enough to let me go ahead of his group. Only to find out rooms weren’t ready and I was put on a waiting list. Patiently waited till 5 pm after noticing others were arriving and getting rooms right away. Waited in line, asked about our room, still wasn’t ready. I asked why others arriving after me were getting rooms? There was a discussion among staff and 2 people were put ahead of me. I was given a room right away. Otherwise the place was great. Although it needs a bar. Love having to use key card to get in hotel and to move elevator. Would stay again.

Stayed in May 2025

I thought all the hidden fees like on the website it said the parking was free, but then we had to pay a deposit plus the amount of the parking which was 48 or $58 a night. I didn’t like that I don’t like the hidden fees, and I was just a deposit on the Car parking. We also have of course put a deposit on the room. That’s pretty much standard, but I just think it was a lot of hidden fees.

I like that it was close to several sites that we attended

Stayed in May 2025

The walk was too far to get to my room.

I liked the space of the room.

Stayed in April 2025

The shower head was very calcified and rusty. The lights in the bathroom were very dim. Some tlc is required.

Convenient to locations. Parked the car and didn’t have to use it again. Great friendly staff. Needed extra towels and it was brought up right away.

Stayed in April 2025