1340 North Sam Houston Parkway East, Houston, TX 77032, United States
#266 of 442 hotels in Houston
Guests' ChoiceBased on 86 hotel reviews
7.5Cleanliness
7.9
Comfort
8.2
Location
7.7
Facilities
7.8
Staff
8.0
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 23 August 2025
Nicole
United StatesN/A
Nice clean and smelled good
Stayed in August 2025
Reviewed: 28 July 2025
Janette
United StatesAll was good
Helpful, friendly staff. Close to airport. Tried to accomodate our requests promptly.
Stayed in July 2025
Reviewed: 24 July 2025
Monique
BelizeShuttle from airport to hotel was hard to get. I had to take a taxi as shuttle didn't show up.
Good for an overnight stay and catch an early flight.
Stayed in May 2025
Reviewed: 31 March 2025
Dana
United StatesClose to the airport, but kind of out of the way by taxi. I would book something on the main street coming from the airport, like Spark next time.
Stayed in March 2025
Reviewed: 28 March 2025
Tamiko
United Statesno roaches the bathroom
breakfast great and fulfilling
Stayed in March 2025
Reviewed: 3 February 2025
Erik
United StatesThe room was extremely cold. The heating system was broken and my daughters and I suffered from cold. I requested an extra cover but they just game another blanket.
It was close to the airport
Stayed in January 2025
Reviewed: 25 January 2025
Perla
United StatesThe door to the closet was broken and the bathroom was a bit outdated
The beds were super comfortable and the space the rooms are large
Stayed in January 2025
Reviewed: 22 October 2024
Hannah
CanadaQuiet, large well appointed rooms, all the amenities you could want including a pool and hot tub, well equipped exercise room, nice business area, beautiful reception area with a fireplace and lots of comfortable seating, daily breakfast included and it is AMAZING! Lots of options from cold to hot freshly made daily, and the coffee was good, loved having the to go cups with kids as we were out and about every morning. Staff were extremely friendly and accommodating.
Stayed in October 2024
Reviewed: 15 August 2024
Leslie
MexicoShuttle time very erratic
Valerie was lovely and went out her way to help us
Stayed in August 2024
Reviewed: 11 June 2024
Jill
United StatesThe pool and hot tub were dirty. The pillows were terrible. I wish the breakfast time was a little longer. I missed breakfast every day because it was over at 9 am.
At check-in, Valerie was very friendly! She actually texted me once I got in the room to see how things were going and throughout the stay. The room was very clean. It was smaller than I thought it was. But overall, it was great. I will stay there again.
Stayed in June 2024
Reviewed: 1 April 2024
Rodney
United StatesThe location was near the hotel, but there wasn't any restaurants nearby. I had to UBER everywhere I went In IAH, because there wasn't any rent a cars available because there was a rodeo in town.
The Hotel didn't have a shuttle that ran early in the morning. I had to use an UBER to get me back to the hotel the morning I departed.
Stayed in February 2024
Reviewed: 8 March 2024
Eli
United StatesAll of the staff that we spoke to were very helpful and friendly. While checking in and leaving. Even at 1am when we came back from a long drive. The rooms had everything we needed including a full size fridge, freezer and microwave. I would definitely stay here again.
Stayed in March 2024
Reviewed: 25 February 2024
Jonathan
United StatesSmall windows Noisy Heat/AC
Decent breakfast with fruit, egg patties, sausage, cereal and waffles. 24 hour coffee and tea Good location, although tricky to find the first time. Snacks and drinks available.
Stayed in February 2024
Reviewed: 28 January 2024
Robbie
United StatesIt was clean, neat and fresh.
Stayed in January 2024
Reviewed: 28 December 2023
Roland
United StatesThe breakfast was great. some of the dishes were a bit too salty tho. However there was some variety proposed.
Stayed in October 2023
Reviewed: 11 December 2023
Douglas
United StatesDelicious breakfasts. The cook was very friendly and professional. Eating area always clean. Staff very helpful with recommendations for area restaurants.
Stayed in December 2023
Reviewed: 2 September 2023
Maria
AustriaThe checkin process was a bit difficult, but eventually it worked
Everything was very clean and well equipped. The breakfast was good and the staff friendly and helpful! The airport shuttle came fast and brought us to the airport.
Stayed in September 2023
Reviewed: 26 August 2023
Ko
JapanWlfi had been not available from midnight, 6 hours or more. We reserve shuttle bus to airport 8:30, but don’t come. Shuttle bus came as requesting to front.
Clean and confortable room, and cool design lobby and exterior.
Stayed in August 2023
Reviewed: 29 July 2023
Angelia
United StatesThe room was clean however it had a moldy damp smell.
Breakfast was good. There were a variety of choices.
Stayed in July 2023
Reviewed: 3 September 2025
Yulonda
United StatesHot tub wasn't working
Quiet and clean
Stayed in August 2025
Reviewed: 2 August 2025
Cimarron
New ZealandThe receptionist was so lazy, grumpy and unhelpful. Spoke very fast n told us off, let us know we were interrupting her. No restaurant, unsafe location told not to go outside. Breakfast looked cheap and was on disposal plates with plastic cutlery so could not cut anything. We ordered a shuttle day in advance and then yelled at for not booking one when we had!
Good sound insulation from planes but not from rooms above. Bed was very comfortable.
Stayed in August 2025
Reviewed: 20 June 2025
Latifah
United StatesI LOVED EVERYTHING ABOUT THEM
What I Loved about this place to the managers, supervisors, cleaning ladies, Front desk ladies, They go above and beyond for, I really appreciate them for helping me and my family and having patience with me and my family is well, I really do appreciate all the Staff, So if your ever in Houston Texas ,BOOK THEM ...... THEY HAVE A SHUTTLE Latifah Wright
Stayed in June 2025
Reviewed: 14 June 2025
Monique
BelizeI specifically booked a hotel with a shuttle, as it was for an overnight stay between flights. I asked beforehand how to get to the shuttle bit never got an answer. On the day itself I called and was told the shuttle would not pick up at the terminal where I was and I had to go to another terminal. There I waited for almost an hour (!) for the shuttle and I had to call several times to make sure it would come. Then the shuttle driver dropped me off at the wrong hotel. All together not nice after a 10 hour flight. In the morning I made a reservation for the 6.30 am shuttle, which arrived at 6.45. Although the hotel was okay, the experience with the shuttle makes me not want to book there again.
Nice spacious room with a comfortable bed.
Stayed in June 2025
Reviewed: 26 May 2025
Tiwana
United StatesRoaches, having to change rooms at 12 midnight because the pullout couch did not work, having to get keycard rekeyed multiple times.
Stayed in April 2025
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