100 Paterson Plank Road, Carlstadt, NJ 07072, United States
#3 of 4 hotels in Carlstadt
Guests' ChoiceBased on 616 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.3
Facilities
8.0
Staff
8.5
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 3 September 2025
Tina
United StatesNo room safe
Close to our venue
Stayed in September 2025
Reviewed: 8 August 2025
Josephine
United StatesThe dining area is small.
The room 😍 The bed is comfortable.
Stayed in August 2025
Reviewed: 5 August 2025
Karrie
United StatesOur room key kept deactivating and we had to go down 2-3 times to get them reprogrammed.
The breakfast was wonderful, great selection of items. Front desk staff was very friendly and helpful. Rooms were clean and comfy; hotel itself was close to our attraction.
Stayed in August 2025
Reviewed: 4 August 2025
Maria
United StatesLocation. Comfort. Cleanliness.
Stayed in June 2025
Reviewed: 28 July 2025
Glenn
United StatesMore fruit would have been nice.
The breakfast was just okay. One shouldn't have high expectations for the continental breakfast, but it was very limited.
Stayed in July 2025
Reviewed: 18 July 2025
Michael
United StatesSmoking smell in room
Price and location were both decent
Stayed in July 2025
Reviewed: 17 July 2025
Jones-wright
United StatesThe spa tub was broken
It was accessible
Stayed in May 2025
Reviewed: 12 July 2025
Tamyshia
United StatesBarely any channels especially for the kids
Stayed in July 2025
Reviewed: 20 June 2025
Darci
United StatesNO HOT water on Sunday,06/16/2025. Had to take COLD showers. A refund of a decent discount should be made for those affected with the lack of HOT water.
Generally good
Stayed in June 2025
Reviewed: 9 June 2025
Alyssa
United StatesIm confused to why everything in total cost was supposed to be $399 including the taxes- and im being charged $478 im not sure why you guys charge THAT much for a room at an "ok" level. I had 4 ppl in my room yet only 2 sets of towels. when asked for more i got one set.. my daughter and i had to share our towel. Not acceptable. we attended a wedding and normally there is a block for wedding parties. You guys don't offer that i guess. I called for early check in seeing i was driving 5 hours away. I asked from beginning when i first booked the room to see if this would be acceptable. They said no problem. yet the day of i was told not really possible. Thankfully, we were able too. but the stress on the high way. I waited 45 mins on hold bc they had a customer in front of them.. I guess my issue wasnt important. something that literally took 3 mins to do.. i waited 45 mins for. Yeah i was over it before i arrived....
i didnt have breakfast. but had coffee. it was good
Stayed in June 2025
Reviewed: 27 May 2025
Michael
United StatesNothing
Breakfast was very good the family really enjoyed it everything good and hot
Stayed in May 2025
Reviewed: 23 May 2025
Amy
United StatesVery clean
Stayed in April 2025
Reviewed: 6 May 2025
Jolin
United StatesIt’s very clean and comfortable.
Stayed in May 2025
Reviewed: 23 April 2025
Sameera
United StatesThe staff was super friendly especially Ismail at the front desk who took time to explain things and was always helpful . We never felt rushed.
Stayed in April 2025
Reviewed: 12 April 2025
Tabitha
Canadarooms could use another mirror maybe on the wall outside the bathroom
friendly staff delicious breakfast clean pool
Stayed in March 2025
Reviewed: 6 April 2025
Janie
United StatesAs emailed to hotel allergy to feathers they had only 1 non didn't get them until next day the hotel should be prepared for extenuating circumstances key cards were not working not replaced until next day area that breakfast served should have been bigger to accommodate size of hotel.
Stayed in March 2025
Reviewed: 4 April 2025
Tina
United StatesBest shower water pressure ever!
Stayed in April 2025
Reviewed: 15 March 2025
No
IndiaHousekeeping staff. We were in room and housekeeping came there. I told them for come later. Even while leaving a hotel for my trip I informed them ti give message to housekeeping for room but they didn’t come.
Staff was good.
Stayed in March 2025
Reviewed: 22 February 2025
Janine
United StatesNot many restaurants nearby, you have to order which takes about 30-40 minutes to deliver.
The hotel was clean and the staff was very friendly and welcoming. It was only an 8 minute drive from the hotel to America Dream Mall & and attractions. The pool & complimentary breakfast was a bonus, especially when traveling with kids.
Stayed in February 2025
Reviewed: 19 February 2025
Katarzyna
United StatesThe first room smelled like cigarettes
People were nice polite and always willing to help to make your stay comfortable
Stayed in February 2025
Reviewed: 19 February 2025
Dariush
United StatesParking spots were too tight
Ismael was very pleasant to work with.
Stayed in February 2025
Reviewed: 17 February 2025
Serina
United StatesThe one pancake machine kind of held up the breakfast line in the morning BUT everything was clean and well set up. The staff made sure the other food options were well stocked while waiting, so that was nice and appreciated
The staff were welcoming, the hotel was clean and the room was nice. Good space for a family of 3. We came to check out the American Dream mall, and it was less than 10 minutes away which was very convenient. Walking distance to a really cool Mexican restaurant as well as an Italian restaurant. They also offer a bus schedule for transport that apparently picks up near the hotel and takes you into the city (I overheard that part, so ask about it lol) . Overall, we were satisfied!
Stayed in February 2025
Reviewed: 13 January 2025
Courtney
United StatesThere was not much hot water to take showers, we let it run for over 10 minutes, and it didn't get warm.
Very convenient to the bus stop to head to the city, staff was very friendly, rooms were nice and clean
Stayed in December 2024
Reviewed: 9 January 2025
John
United StatesBreakfast was ok,coffee availability was excellent. A little noisey close to main road and airport.
Stayed in January 2025
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