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Reviews of Hatfield Hideaway

Pigeon Forge, TN 37738, United States

#292 of 594 hotels in Pigeon Forge

Guests' Choice

Review Score

Based on 49 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    7.6

  • Free Wifi

    2.5

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Showing 1 - 25

  • Reviewed: January 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    The cabain was fine in general,only the problem with the WiFi connection restored the last night and recommend just clean the cobweb roofs a little, the rest was ok.

    The cabain was fine in general,only the problem with the WiFi connection restored the last night and recommend just clean the cobweb roofs a little, the rest was ok.

    Stayed in January 2025

  • Reviewed: December 31, 2024

    7.0
    The beds were uncomfortable. But house was good size .
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 5 nights
    • Submitted from a mobile device

    Beds were not comfortable and couch was old And washer and dryer running was very loud

    House was big enough

    Stayed in December 2024

  • Reviewed: November 28, 2024

    9.0
    Good value for the price
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattresses needed updating but overall good value for the price

    Stayed in November 2024

  • Reviewed: September 4, 2024

    9.0
    Our stay was great and we enjoyed our time together
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 5 nights
    • Submitted from a mobile device

    It was a great little cabin and was quiet.

    Stayed in September 2024

  • Reviewed: April 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    There was dust and cobwebs everywhere. Definitely could use some updates. The kitchen table was falling apart, hole in floor and just really needed a deep clean.

    The staff was friendly, easy to work with and a decent location.

    Stayed in April 2024

  • Reviewed: December 3, 2023

    8.0
    Would recommend 100%
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was easily accessible, wonderful to have an actual wood fireplace

    Stayed in December 2023

  • Reviewed: October 4, 2023

    9.0
    We would rent again.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights

    Dining seating was limited with only four chairs.

    Door code was texted to me. We did not have to meet anyone.

    Stayed in October 2023

  • Reviewed: August 3, 2023

    7.0
    Other than what I listed above, everything was great!
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights

    No grip in bottom of bathtubs. My 77-year-old mother slipped and fell in tub. Had to call ambulance to pick her up and make sure she did not break anything. She is fine just a little bruised. Power went out for a couple of hours and there were no candles to light. Had to sit in the dark until power came back on.

    Stayed in July 2023

  • Reviewed: May 16, 2023

    7.0
    Good
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds

    Location

    Stayed in April 2023

  • Reviewed: December 12, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    Was great!!! We.needed extra blankets and were delivered within 30min. Would definitely stay again 😊

    Stayed in December 2022

  • Reviewed: November 19, 2022

    8.0
    Really enjoyed our trip
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 5 nights
    • Submitted from a mobile device

    Downstairs bed was way too high. I slid off the side getting dressed ( I'm 5'6" ) We switched to the upstairs bedroom. I realize it not advertised as handicap friendly, but, for us older folks while the bathrooms are large a walk in shower in one would have been great.. Perhaps higher toilets also . The TV in the living room was Vizeo so if you don't have an account your viewing choices are limited. Hot tub on the front porch, road view, needs a screen please.

    The responsiveness of the staff was wonderful. They were easily available for a few minor issues and reaction time was quick. The cabin is clean and quite nicely decorated. Great location . Good parking. Spacious rooms, bathrooms. Plenty of room for a family or several couples. Loved the extras like the toiletries in the bathroom and the items for the kitchen.

    Stayed in November 2022

  • Reviewed: September 9, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    yellow jackets in the bedroom and the 16 year old with us getting stung

    The peacefulness

    Stayed in August 2022

  • Reviewed: March 28, 2025

    3.0
    Overall very disappointed in the property for the amount we had to pay!
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    Well where to start, we were denied a crib from the start, when you get there and as soon as you grab the door you feel it’s not secure, has allot of play which ties into the issue with all the doors of the house either not functioning correctly or closing correctly, they are also all very loud when opening and closing. When you step in the door there is a rubber strip rug by the entrance that’s covering a hole and rotted wood that if you step on you will sink in. The shower head was clogged with calcium buildup and I had to clean for it for function correctly but to add to it the spout for the water is very flimsily installed and it take about 5-10 tried for the plunger in the inside to seal for the shower to work. WiFi is free but very slow and some of the tv’s are outdated and take a few seconds to respond after pressing a button. Kitchen table is very wobbly, moved about 4-5” in either direction. Lots of dust around the house and the driveway was half covered with dirt and foliage, I had to clean it all off. In my honest opinion it’s worth half of what we paid.

    Honestly the only things we liked about the property were the looks and the view/sound of running water.

    Stayed in March 2025

  • Reviewed: February 25, 2025

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    The house was dirty, a lot of spiders, the carpets were very dirty, one of the tubs had dried blood. The house had rats, every food that we buy and left in the counter overnight was all eaten by rats and rats pop everywhere in the kitchen.

    The location was great, the house was very comfortable for the family

    Stayed in February 2025

  • Reviewed: December 9, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms cleaning hot tub

    Stayed in December 2024

  • Reviewed: September 16, 2024

    5.0
    Very disappointing for what we paid for that cabin
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    It was dirty cobwebs everywhere on the walls. The floors was dirty. There was a hole in the floor at the door, where you come in at covered over with a rug The rugs was turned up on the end and people kept tripping on them. Two burners front and back on left side of stove did not work made it hard to try to cook a meal. The legs were about to break on the table and one chair was broke at the dining room table. Shower bottoms was so slick you could hardly stand up in them.

    It was ok

    Stayed in September 2024

  • Reviewed: August 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower faucets need updating

    Very quite

    Stayed in August 2024

  • Reviewed: June 9, 2024

    3.0
    It’s really a good thing we only used the cabin to sleep in.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 6 nights
    • Submitted from a mobile device

    The cabin had cob webs everywhere. The pan was way too big for the little stove. The internet didn’t work the last day we were there. There is no phone service so not having internet left us with no outside contacts to call to have repaired. The couch was wore out. The tv barely worked, obviously cause the internet was down. Poor layout of the lights in cabin. Seems like the cabin was built and rented out and then never maintained

    The location of the cabin was perfect we had less traffic to deal with then the cabins we have stayed in before

    Stayed in June 2024

  • Reviewed: May 25, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    Very clean, comfortable and cozy cabin. Great place to stay!!

    Stayed in May 2024

  • Reviewed: January 29, 2024

    10
    We loved it.
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    The master bedroom bathroom shower needs some work but we were able to take showers.

    Loved the location and the water

    Stayed in January 2024

  • Reviewed: December 19, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds could be updated a little.

    It is such a cozy home to bring the family together and relax a little. This is our 2nd visit to this cabin, and we will be back again.

    Stayed in December 2023

  • Reviewed: August 5, 2023

    6.0
    Overall, it was not bad. There weren't any stoppers for the kitchen sink.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    The rugs smelled bad

    There was no breakfast

    Stayed in August 2023

  • Reviewed: July 23, 2023

    6.0
    Overall is was good. Just needs a few upgrades.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds was uncomfortable and the lighting was horrible. The master Queen bed should have been on the main floor not upstairs. The price you pay these things should be better. Hopefully with updating these few things it would be a better score.

    The cabin was nice and we like the hot tub.

    Stayed in July 2023

  • Reviewed: July 8, 2023

    10
    Comfortable and centrally located!
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 5 nights
    • Submitted from a mobile device

    Wish there had been a yard to walk my chihuahua. There is NO YARD and their was no safe place to walk him. Had to cross the road to find a patch of grass for him to "go."

    Location! Location! Location! Easy to get to everything! Gatlinburg, Pigeon Forge, etc Pet friendly inside the cabin. Very thankful to be able to bring my elderly Chihuahua. We don't go without him.

    Stayed in July 2023

Showing 1 - 25

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