Reviews of Handlery Union Square Hotel 3 stars
351 Geary Street, Union Square, San Francisco, CA 94102, United States
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Reviewed: 11 September 2025 · Stayed in September 2025
Verified reviewReviewed: 10 September 2025 · Stayed in September 2025
Verified reviewThe location was great, right by union square and close to the moscone center where we needed to walk to. Staff was very friendly and helpful. They let us check our luggage after check out. Rooms were nice and clean.
Our room was a bit small, and the bathrooms are a little dated.
Reviewed: 10 September 2025 · Stayed in August 2025
Verified reviewIts central to Union Square. There’s a lot of restaurants and bars around. I love the staff. The filipinos there rock! The two front desk i think it was Joan and Carl were amazing. The parking attendants were great too!!
Its a little on the old side but still good.
Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewAn excellent location. Good sized room with comfortable bed. All the Service was excellent and my room was always very well cleaned. I liked and used the heated pool. I liked to fill my water bottle each day from the ice cold water in the lobby.
The bathroom and in particular the shower. My room was on the 8th floor. The shower water pressure was very poor and neither the hand held low shower nor the fixed shower ( fixed at a useless angle) were helpful or effective. There was no shower at the pool. So no alternative. The shower was a great disappointment and needs upgrading. So do the curtains in the bedroom which are torn.
Reviewed: 7 September 2025 · Stayed in August 2025
Verified reviewGreat location & price
Dated rooms & facilities. No amenities
Good morning Mr/Ms. Lynn, Thank you for your feedback! We're glad you appreciated the location and value. We understand your concerns about the dated facilities and lack of amenities, and we’ll take this into account as we work to improve the guest experience.
Good morning Mr/Ms. Lynn, Thank you for your feedback! We're glad you appreciated the location and value. We understand your concerns about the dated facilities and lack of amenities, and we’ll take this into account as we work to i… Show more
Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in September 2025
Verified reviewLocation
It smelled weird and it was tighter than what the pictures showed
Good morning Mr/Ms. Leandro, Thank you for your feedback. We're glad the location worked well for you, but we're sorry to hear the room didn’t meet expectations in terms of space and scent. Your comments are important and will be shared with our team to help improve the guest experience.
Good morning Mr/Ms. Leandro, Thank you for your feedback. We're glad the location worked well for you, but we're sorry to hear the room didn’t meet expectations in terms of space and scent. Your comments are important and will b… Show more
Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewReviewed: 6 September 2025 · Stayed in September 2025
Verified reviewReviewed: 5 September 2025 · Stayed in August 2025
Verified reviewLocation was very convenient right in the heart of Union Square. Close to all points of interest for the regular tourist. For the size of the room we got it was reasonably priced.
It's given that it is an old building but lighting in the hallways could be improved as it is quite dim. Otherwise it is not a dealbreaker for me. My stay was pleasant overall.
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewPerfect location next to Union Square and access to the tram and metro. Airport reachable by metro is great. Pool was nice and rooms were big. Not much noise and the parking was a plus to have.
Parking is very expensive compared to usual hotel parking, should be reviewed. Should put better signs for pools and parking as it’s a bit of a maze.
Good morning Mr/Ms. Maureen, Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our prime location near Union Square, easy access to public transit, and the convenience of reaching the airport by metro. It’s great to know the spacious rooms, quiet atmosphere, pool, and parking added to your comfort. Private parking in down town SF can be quite expensive. Next time you are in town please reach out to us and inquire about our "Park and Stay Package". This package includes parking into your rate at a reduced price. We hope to see you in the future, if you have any questions or concerns please do not hesitate to reach out. We hope to welcome you back soon!
Good morning Mr/Ms. Maureen, Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our prime location near Union Square, easy access to public transit, and the convenience of reaching the airport by metro. It’s g… Show more
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewGreat value. Thrilled we found it!
Good morning Mr/Ms. Heather, Thank you so much! We're delighted to hear you found great value in your stay and that discovering us was a highlight. We look forward to welcoming you back for another fantastic experience!
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewI have stayed in san francisco many times but this is the best hotel so far
nothing
Good morning Mr/Ms. Edward, Thank you so much for the wonderful compliment! We're honored to be your favorite hotel in San Francisco and thrilled that we could make your stay memorable. We look forward to welcoming you back for many more great visits!
Good morning Mr/Ms. Edward, Thank you so much for the wonderful compliment! We're honored to be your favorite hotel in San Francisco and thrilled that we could make your stay memorable. We look forward to welcoming you back for many… Show more
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewStaff where very nice and helpful Nice cold lemon and water to take in your water bottles Comfortable beds room very clean
A little mouldy on the roof of bathroom No view from bedroom just a brick wall
Good morning Mr/Ms. Dianne, Thank you for your thoughtful feedback! We're delighted to hear you enjoyed the friendly service, refreshing lemon water, and the comfort and cleanliness of your room. We’re sorry about the bathroom ceiling and lack of view—your comments are important and will be shared with our team to help improve the experience. We hope to welcome you back again soon!
Good morning Mr/Ms. Dianne, Thank you for your thoughtful feedback! We're delighted to hear you enjoyed the friendly service, refreshing lemon water, and the comfort and cleanliness of your room. We’re sorry about the bathroom ceili… Show more
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe location was convenient and the building was also clean .
Good morning Mr/Ms. Pemba, Thank you for your feedback! We're glad you enjoyed our convenient location and the cleanliness of the property. We appreciate you staying with us and hope to welcome you back soon!
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewPeople working at the hotel.
Homeless and noise outside
Good morning Mr/Ms. Ludovic, Thank you for your feedback. We're glad to hear you had a positive experience with our team—they truly appreciate your kind words. We understand concerns about noise and the surrounding area, and we're continuously working to ensure a safe and comfortable environment for all our guests. Your input is valued and helps us improve.
Good morning Mr/Ms. Ludovic, Thank you for your feedback. We're glad to hear you had a positive experience with our team—they truly appreciate your kind words. We understand concerns about noise and the surrounding area, and we'… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe location is fantastic. The room is comfortable. The front desk is very helpful and accommodating.
Everything was great
Good morning Mr/Ms. Jeana, Thank you so much for your kind words! We're thrilled to hear you enjoyed our fantastic location, comfortable rooms, and helpful front desk team. It means a lot to us that everything met your expectations. We look forward to welcoming you back soon!
Good morning Mr/Ms. Jeana, Thank you so much for your kind words! We're thrilled to hear you enjoyed our fantastic location, comfortable rooms, and helpful front desk team. It means a lot to us that everything met your expectations.… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewFriendly and helpful staff, good location to shopping and public transportation, good price for downtown location.
N/A
Good morning Mr/Ms. Jennifer, Thank you for your kind words! We're delighted to hear that our team, location, and value made a positive impression. It’s always great to know we’re helping guests enjoy the best of downtown. We look forward to welcoming you back!
Good morning Mr/Ms. Jennifer, Thank you for your kind words! We're delighted to hear that our team, location, and value made a positive impression. It’s always great to know we’re helping guests enjoy the best of downtown. We look f… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt was conveniently located to food, bars, shopping and restaurants. It’s located right in union square so it’s very convenient. The room was extremely clean and neat. The products smelled amazing.
The bathroom door didn’t close. It wasn’t able to fit in the frame. The bathroom was very dated. The beds were a little too firm for my taste but I still slept well.
Good morning Mr/Ms. Amanda, Thank you for sharing your experience! We're glad you enjoyed our prime Union Square location and appreciated the cleanliness and amenities in your room. We’re sorry to hear about the bathroom door and the dated fixtures—your feedback is valuable and will be shared with our team for review. We're also taking note of your comment on the bed firmness to help improve guest comfort. We hope to welcome you back for an even better stay next time!
Good morning Mr/Ms. Amanda, Thank you for sharing your experience! We're glad you enjoyed our prime Union Square location and appreciated the cleanliness and amenities in your room. We’re sorry to hear about the bathroom door and th… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewGood location and (relatively) reasonable price; helpful staff
none
Good morning Mr/Ms. Nemmeno, Thank you for your kind feedback! We're glad you enjoyed our convenient location, reasonable pricing, and helpful staff. We appreciate your support and hope to welcome you back soon!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe location is fantastic and the staff were very welcoming. The room was incredible with a balcony and it was so clean and spacious. A lovely goodie bag was included in the room just adding that special touch and water bottles replenished every day.
Good morning Mr/Ms. Anderson, Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed our fantastic location, welcoming staff, and the comfort of your spacious room with a balcony. It’s great to know the goodie bag and daily water replenishment added that extra special touch to your stay. We truly appreciate your kind words and look forward to welcoming you back soon!
Good morning Mr/Ms. Anderson, Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed our fantastic location, welcoming staff, and the comfort of your spacious room with a balcony. It’s great to know the go… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified review