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  5. Reviews of Four Points by Sheraton New York Downtown

Reviews of Four Points by Sheraton New York Downtown 3 stars

6 Platt Street, New York, NY 10038, United States

#309 of 429 hotels in New York

Guests' Choice

Review score

Based on 1278 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 6 September 2025

    7.0
    Good value - Last Minute Trip to NYC
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast

    Location

    Stayed in August 2025

  • Reviewed: 5 September 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Guest room, 2 Double
    • Stayed 4 nights
    • Submitted via mobile

    The room is narrow and has no fridge

    Location, cleanliness

    Stayed in August 2025

  • Reviewed: 26 August 2025

    7.0
    Overall ok for a short stays
    • Business trip
    • Solo traveller
    • Guest room, 1 Queen
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast included was poor and gym was incredibly basic.

    Great location for where I needed to be, friendly front desk staff.

    Stayed in July 2025

  • Reviewed: 23 August 2025

    7.0
    Good value for downtown but needs better security for their guests.
    • Leisure trip
    • Group
    • Guest room, 2 Double
    • Stayed 1 night
    • Submitted via mobile

    It was hard to find. Entrance was within courtyard that you couldn’t see. Need better signage. Slowish elevators. Also felt somewhat unsafe. They need better security. We think we were followed by a couple of people into elevator lobby so we walked back out to front desk and then that couple exited the hotel. There’s no security checking guests. It would have been easy to follow us into elevator up to our room, rob us and then leave.

    It was updated and close to where we wanted to go. Beds were comfortable.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Good stay in NY
    • Leisure trip
    • Couple
    • Guest room, 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice room, bigger than the average rooms in NY. Very clean

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Couple
    • Guest Room, 1 King
    • Stayed 6 nights
    • Submitted via mobile

    It’s was clean

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Guest room, 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    Room could been bigger.

    Great location.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Guest room, 1 Queen
    • Stayed 7 nights
    • Submitted via mobile

    The only ice machine was in the lobby, kind of inconvenient to have to go to the lobby every time. Sometimes a long wait for the elevator (only 3 elevators)

    Friendly staff, very clean, great location close to the subway

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Friendly staff, clean and safe hotel,
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 10 nights
    • Submitted via mobile

    No remarks

    Location and cleanliness

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 2 nights

    Location, cleanliness

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 3 nights
    • Submitted via mobile

    The room we stayed in had 2 queen beds and was way too congested for 4 people.

    Great location if you want to stay far from Time square yet want to be connected with all of Newyork. Metro and Brooklyn bridge on walking distance. Clean place

    Stayed in July 2025

  • Reviewed: 6 August 2025

    8.0
    Good value considering it’s overpriced New York.
    • Leisure trip
    • Couple
    • Guest room, 1 Queen
    • Stayed 2 nights
    • Submitted via mobile

    Just one microwave downstairs, no microwave nor mini fridge in the rooms. Rooms are small, but expected for NYC.

    Location is excellent, close to the metro, the charging bull, one world, and Brooklyn bridge.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    8.0
    This is a really good place to stay!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Mobility Accessible with Tub
    • Stayed 5 nights
    • Submitted via mobile

    The room was small and the lights did not work.

    The location is nice!

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double, High Floor
    • Stayed 3 nights
    • Submitted via mobile

    No kettle, rooms are very small,

    Only the location

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    The room was sooooooo tiny.

    The location was great. Accommodated my request to change dates

    Stayed in July 2025

  • Reviewed: 3 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 6 nights
    • Submitted via mobile

    Too small room for a family of four, breakfast should be served

    Location, cleanliness, comfortable beds

    Stayed in July 2025

  • Reviewed: 2 August 2025

    8.0
    Excellent base to explore New York City.
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 3 nights

    I once saw a cockroach-like bug casually roaming the room. Also, one of the elevators became defective and got us stuck for 5-10 minutes. They fixed it the same day, though.

    The location is excellent, within walking distance of all of the Lower Manhattan attractions. Plenty of reasonably priced food in the close vicinity. We particularly liked the proximity of the Brooklyn Bridge, subway stations, and one of the NYC Ferry terminals, which made it an excellent base to explore the rest of Manhattan and Brooklyn. The staff was nice, polite, and willing to assist. Bonus: there's a rooftop bar.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    9.0
    Overall, a good stay with excellent service and location, but noise levels at night might be an issue for some.
    • Leisure trip
    • Family with young children
    • King Room - Mobility Accessible with Roll-in Shower
    • Stayed 3 nights
    • Submitted via mobile

    The main downside was the lack of soundproofing in the windows. Despite being on the 15th floor, we could clearly hear people shouting outside throughout the night, which affected our sleep. If you’re a light sleeper, this could be a concern.

    We had a pleasant stay overall. The hotel staff, especially at the reception, were incredibly friendly and professional, which made check-in and interactions smooth and welcoming. The room was clean, the bed was very comfortable, and all essential amenities were thoughtfully provided both in the bedroom and the bathroom. The location is also a big plus—Fulton Street metro station is less than a 10-minute walk away, making it easy to get around the city.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    thanks Sheraton , I really enjoy my stay.
    • Leisure trip
    • Family with young children
    • Guest room, 1 Queen
    • Stayed 3 nights

    The size of the room was too small this time.

    The location is perfect for the Financial District area and Pier 17th, which we want to explore this time in New York. The room is clean, the bed is comfortable, and the staff are nice and friendly.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    We enjoyed our stay and felt safe and comfortable.
    • Leisure trip
    • Family with young children
    • Guest room, 1 Queen
    • Stayed 5 nights
    • Submitted via mobile

    Tea/Coffee machine a bit limited and basic and lack of mocrovawe in the room (comparing to Holiday Inn for instance).

    Great location, comfy beds, clean rooms, hotel staff super nice and friendly and very helpful. Our water bottles were reguralry replenished along with tea and coffee bags. Cleaning ladies were really nice and friendly taking care of our room every day.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Guest room, 1 Queen
    • Stayed 5 nights
    • Submitted via mobile

    Indian food was not available in hotel

    Location and staff

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Superb
    • Family with young children
    • Guest Room, 1 King
    • Stayed 5 nights
    • Submitted via mobile

    Everything

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 5 nights
    • Submitted via mobile

    No refigirator in the room. Some techinical issues with the elevators so we had to wait almost half an hour to get to our rooms

    Location, location, location. Clean rooms.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    Good value-for-money option
    • Leisure trip
    • Family with young children
    • King Room - Mobility Accessible with Roll-in Shower
    • Stayed 2 nights

    The bathroom did not have a cabinet or sufficient counter space. Also, the room lacks a mini-fridge.

    The location was excellent. Close to a subway station and allowing easy access to Brooklyn (DUMBO area), to the Financial District, and to the Statue of Liberty. The staff was kind.

    Stayed in July 2025

Showing 1 – 25

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