15111 Katy Freeway, Energy Corridor, Houston, TX 77094, United States
#391 of 442 hotels in Houston
Guests' ChoiceBased on 176 hotel reviews
5.8Cleanliness
6.8
Comfort
6.7
Location
7.3
Facilities
6.3
Staff
6.9
Value for money
7.0
Free WiFi
6.7
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End of dialog contentReviewed: 13 August 2025
Liezle
United StatesThey lied when We called the property a day before we booked to confirm the availability of the pool so my daughter can swim, they said it is available, but when we checked in on the day until we checked out, it was out of order. I should have booked in the other hotel instead We booked for 4 people, only one towel was available and we have to get it from the front desk for the other 3 towels. No iron for clothes and hair in the room, you have to get it from the front desk too
Location is good, staff is good
Stayed in August 2025
Reviewed: 28 July 2025
Marcus
United StatesLooks like the place is going out of business and barely functional.
Not the best place I ever stay but not the worst either. For what I paid I can’t really complain to much.
Stayed in July 2025
Reviewed: 1 July 2025
Kommireddy
United StatesThe bathrooms are worse, the blankets are stinking
Stayed in June 2025
Reviewed: 3 June 2025
Buehrer
United StatesPeople doing laps in the hallway almost all day and night for all 6 nights. The most pathetic breakfast service for sure.
Nice staff, tiny gym was clean, and they fixed the pool. Room was pretty clean overall.
Stayed in June 2025
Reviewed: 1 June 2025
Dave
United StatesMessy stairwell Bleak breakfast with some good points Inconsistent information on booking site Poor light in bath Coffee maker not working
Price Bed Clean room
Stayed in May 2025
Reviewed: 25 September 2024
Bruce
United StatesBoth business leaders and owners can potentially increase daily sales and total revenue by allowing me to develop into a management role
The property is in a very pleasant location.
Stayed in September 2024
Reviewed: 23 September 2024
Marquitta
United StatesCustomer service for starters. We had to wait a good amount of time for someone to come check us in. Also I’ve never had to pay a “security deposit” at any hotel I’ve ever stayed at. I paid online just to get there and be told I have to pay additional money for what exactly?
I did not stay long enough for the breakfast.
Stayed in September 2024
Reviewed: 25 August 2024
Sabyna
United StatesBreakfast we didn’t get the first day and my check out time said 12 but we were told 11
The fridge was not working ask for more tissue it took awhile for that
Stayed in August 2024
Reviewed: 23 August 2024
April
United StatesBoth of the bedside table lamps did not work, so the lighting was either all on and bright or not at all
The bed was comfortable
Stayed in August 2024
Reviewed: 20 August 2024
Manuel
AustraliaHad to wait for 1 hour for them to clean the room after a 7:00 pm late arrival. There was also ants in the toilet.
Room was spacious.
Stayed in August 2024
Reviewed: 13 August 2024
Allison
United StatesThe entire hotel didn't have water for showers or toilets. There was no indication of when it might come back. While the hotel staff did inform us before we checked in that there was no water, we felt like we had to stay as we had pre-paid through a third party site and likely wouldn't be able to get a refund. It took almost an hour for us to get checked in because no staff knew what rooms were still available since the water had been out for hours at this point and guests had left the hotel to find other accommodations. There was no really good computer system that they had to show up-to-date reservations and what rooms were still booked and which were available--or that system had not been updated when guests did leave.
Stayed in August 2024
Reviewed: 11 August 2024
Anthony
United StatesThe entire hotel was closed for repair. The process that took place w/my reservation. Need the proper refund.. AJSTENTO
Comfortable.
Stayed in August 2024
Reviewed: 6 August 2023
Patricia
United StatesNo comment.
The place of the trip.
Stayed in July 2023
Reviewed: 28 March 2023
Clara
United StatesUnfortunately the breakfast was lousy, food poorly made they only had yogurt. Pool was dirty and closed, never opened while we were there.
Beds were confortable. Room was clean, staff was friendly
Stayed in March 2023
Reviewed: 19 February 2023
Kaitlyn
United StatesN/A
yes it’s sort of, nice.
Stayed in February 2023
Reviewed: 2 September 2025
Victor
United StatesNo indoor pool. Crackheads at the door
Nothing.
Stayed in September 2025
Reviewed: 12 August 2025
Ademola
United StatesAm okay
Is Excellent
Stayed in August 2025
Reviewed: 28 July 2025
Reed
United StatesThe pool was smelling so bad like bleach and now I and my kids have a really bad cough from it and it hurts bad. The kitchen staff were also rude as heck
The parking
Stayed in July 2025
Reviewed: 16 July 2025
Karina
United StatesBad experience with the reservation and service The hotel staff recommended that I use an app to make my reservation, supposedly to get a better price. I followed their suggestion, made the booking through the app, and completed the payment there. However, when I arrived at the hotel, they told me they couldn’t find my payment and that I had to pay again to stay. In the end, I was charged twice—once through the app and once directly at the hotel. I tried to resolve the issue at the moment, but they didn’t offer any clear solution or help to avoid the double charge. I’m very disappointed with the lack of responsibility and coordination. I would not stay here again.
The hotel staff told me to make my reservation through an app to get a better price. I followed their suggestion, booked through the app, and paid $65 for the room. But when I arrived, they said they couldn’t find the payment and I had to pay again, this time $93.60 directly at the hotel. They also charged me a $100 deposit. In total, I was charged twice for the room—$65 through the app and $93.60 at the hotel. It was a very disappointing experience. I would not stay here again.
Stayed in July 2025
Reviewed: 26 May 2025
Segura
United StatesEverything was excellent, were able to enjoy our trip baced on being very comfortable at this location
Stayed in May 2025
Reviewed: 24 May 2025
Delanie
United StatesROACHES !!! EVERYWHERE
Beds were comfortable, water was hot
Stayed in May 2025
Reviewed: 7 May 2025
David
United StatesThe property is old and shows its age.
The location was the main reason I chose this property.
Stayed in May 2025
Reviewed: 24 March 2025
Jtiera
United Statestoilet dont flush, mold on the ceiling, gave away the room i booked double queen , had to settle for 1 king
nothing .
Stayed in March 2025
Reviewed: 24 February 2025
Chris
United StatesRemote control didn’t work, and there was no replacement. The 2nd night we came in late and the night desk Auditor was nice, and said we could have a late checkout at 12 and said she would make a note on the computer. The next morning at 11:15 LaShonta knocked on the door and very rudely said if we didn’t leave now we would be charged a $30 late checkout fee. I told her the night clerk said we could leave at 12 and she said she didn’t care what they said, she said she was the boss. We then rushed to leave. When we walked into the hallway, LaShonta was screaming at someone at the top of her lungs in the restroom across from our room. She’s very rude and unprofessional.
Location
Stayed in February 2025
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