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  5. Reviews of Embassy Suites Tucson - Paloma Village

Reviews of Embassy Suites Tucson - Paloma Village 4 stars

3110 East Skyline Drive, Tucson, AZ 85718, United States

#75 of 116 hotels in Tucson

Guests' Choice

Review score

Based on 175 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.9

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Showing 1 – 25

  • Reviewed: 3 September 2025

    8.0
    It was great. We actually love the breakfast, especially the omelettes!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    The surrounding natural environment is great for nature lovers like me

    Stayed in September 2025

  • Reviewed: 2 September 2025

    7.0
    Overall is was okay but me and my family will not be coming back to stay again.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights

    I didn't like that I had to pay for parking when I'm already paying a lot to stay here so parking should be included and I had to use a credit card to pay I don't like doing that especially for something that I wasn't planning on spending extra money.

    Breakfast was great and the location was good. And the evening social hours was great there is a great bartender that works there. Room was okay nothing fancy.

    Stayed in September 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    A bit pricy for the Tucson área

    Well kept hotel, clean facilities. The breakfast is really good

    Stayed in August 2025

  • Reviewed: 17 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Room Suite with One Queen Bed and Roll-in Shower - Mobility and Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast missing eggs

    Stayed in August 2025

  • Reviewed: 19 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel didn’t include parking and I had to pay 27 dollars.

    Stayed in July 2025

  • Reviewed: 25 June 2025

    8.0
    Location great, advertised perks lacking
    • Leisure trip
    • Couple
    • Two-Room Suite with One King Bed and Bath Tub - Mobility Access
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast free, beware get you pay for. I waited 10 minutes for bacon. When it was brought out, another guest took the entire 2 lbs. I asked for more to be prepared and reserve me 2 pieces I was told they couldnt make any more bacon, daily limit and were only making sausage. It was 9 am of a 7-1030 breakfast. Also out of lucky charms abd was told they had no more. Free happy hour had no signage, snack bowls empty never replaced and tips were required for the free drinks. Also daily park fee of $12.

    Location convenient

    Stayed in June 2025

  • Reviewed: 23 April 2025

    7.0
    Good in general poor breakfast
    • Business trip
    • Solo traveller
    • Two-Room Suite with One King Bed and Bath Tub - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    No

    No

    Stayed in April 2025

  • Reviewed: 4 March 2025

    8.0
    Very Good Stay with Some Exceptions
    • Leisure trip
    • Solo traveller
    • King Suite with Mountain View
    • Stayed 7 nights

    Cheap toilet paper, shampoo bottle wasn't filled, breakfast could be better. The eggs were dry so I ordered an omelet which was overcooked. I did later order fried eggs to order and that was fine. The oatmeal was inconsistent and watery one day. A few more options would be better. The hotel could have better signage in the halls since the rooms are built in a zigzag fashion and there are two levels so you can actually come in on the first floor but need to go to the second floor to your room.

    Room was quiet, clean with a view of the mountain. I requested a room with a step in shower and mountain view and was very pleased that my request was honored. Housekeeping was great and made sure the room was cleaned on a daily basis.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    7.0
    Werid
    • Leisure trip
    • Group
    • Two-Bedroom Suite with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Bizzare layout. Elevators located not at the center or by the reception but at the ends of the halls.

    Clean with decent location.

    Stayed in December 2024

  • Reviewed: 4 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Room Suite with One Queen Bed and Roll-in Shower - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    The room was dirty.

    The location.

    Stayed in January 2025

  • Reviewed: 16 October 2024

    7.0
    Although we are critical of some aspects of our stay - overall it was good.
    • Leisure trip
    • Couple
    • Two-Room Suite with One King Bed and Bath Tub - Mobility Access
    • Stayed 1 night

    Really, really did not like paying for parking and the process to pay. My recollection of this expense is - hotel site did not indicate? Am I right? Happy hour F & B. Drain under bathroom sink dirty with plumber hand marks. Sheets and pillow cases gave the appearance of not being ironed. The question for an arriving guest - were they clean? was this the plan? Took 10/12 minutes to find the bathroom light (behind the towel rack).The bedside lamps are useless for reding in bed - to short (don't know about bulb illumination?). Lamp (and mirror ) to left of TV seem out of place. Personally, I didn't like the very dark color of the bedroom wall -- or in fact the gray doors.

    Bedroom, bathroom, nicely renovated - but sever stains on bathtub below overflow drain (reported to F/O). Pool area nice. Overall location good for us.

    Stayed in October 2024

  • Reviewed: 3 September 2024

    8.0
    Very good
    • Family with young children
    • Two-Room Suite with One King Bed and Pool View
    • Stayed 1 night
    • Submitted via mobile

    Paying $13. For parking my vehicle

    Breakfast

    Stayed in September 2024

  • Reviewed: 19 August 2024

    8.0
    We were a little disappointed about the pool availability.
    • Family with young children
    • Two-Room Suite with One King Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool was full with employees family for hours.

    Staff and location

    Stayed in June 2024

  • Reviewed: 28 July 2024

    9.0
    Really nice hotel.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Paying for parking

    The room, the area was beautiful, and the restaurant food was really delicious.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • Two-Room Suite with One King Bed and Bath Tub - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Location

    Happy hour And breakfast

    Stayed in July 2024

  • Reviewed: 1 July 2024

    9.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The power went out during the stay. Did not know until I got up around 2am to use the restroom and noticed the lights and ceiling fans were not working. Looked outside to see total darkness

    The Staff was very friendly and helpful

    Stayed in June 2024

  • Reviewed: 3 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night

    We had two rooms and unfortunately they were not adjoining which was disappointing as my husband and I had to stay in separate rooms to keep eye on kids. one of the rooms ( the one I stayed in) the outdoor space had a exhaust vent literally venting into the balcony which made it unusable as there was super heated air being blown there, and I mean super heated, could not even stand there for more than a few seconds. Also the pool was closed (I called ahead of time to ensure the pool would be open and was told it would be) as this was the last leg of our trip for our 6 and 2 year old's birthday, so you can imagine how upsetting it was that the pool was not open one of the two days we were there. Its a really nice hotel, just a few bummers. Thank you for reading.

    breakfast was good, staff was nice. room was great aside from outdoor space, bed was comfy, loved the shower and the use of space in the room.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Long wait time for breakfast omelets
    • Leisure trip
    • Family with young children
    • Two-Room Suite with One King Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    For breakfast, we waited 25-30mins for our omelets. It definitely wasn't worth the wait. Embassy normally has the best omelets.

    Very clean and nice location by the mountains.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Recommend
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Shower door opened from wrong end (one way) Light in main room went on 2 times by itself!!

    Great location Room was excellent for the most part Had a balcony

    Stayed in May 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Bar was only open for 3 hours 5-8 never been to a hotel that the bar area was only open to 8. Fire alarm in room kept going off has to change rooms at midnight.

    Great location, beautiful hotel, breakfast was good

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • King Suite with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    Toilet paper was thin , easily torn and looked cheap.

    Breakfast was very good.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Room Suite with One Queen Bed and Roll-in Shower - Mobility and Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    Shower was too large, taking up valuable sink space, which was too small. Shower had no shower curtain or door, so water sprayed 3 feet into bathroom, making floor wet & slippery. Also had no shelf for personal soap & shampoo or towel racks near shower. Microwave was 18" off floor, making it necessary to bend way over or kneel down to use. Refrigerator had no freezer section.

    Well equipped room, very helpful staff. Large separate room for TV & eating, etc. Bed was comfortable. Air conditioning was good.

    Stayed in April 2024

  • Reviewed: 5 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Room Suite with One King Bed and Bath Tub - Mobility Access
    • Stayed 3 nights
    • Submitted via mobile

    Remodeling was going on so breakfast & HH was moved to a conference room. Not as pleasant.

    The rooms were comfortable & pool area was great.

    Stayed in March 2024

  • Reviewed: 14 February 2024

    7.0
    great location, bad communication about what to expect
    • Leisure trip
    • Couple
    • King Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like that when we booked they didn’t tell us that it was all under construction and the food/bar was closed. also the TVs didn’t work in our rooms.

    I like the rooms- and set up.

    Stayed in February 2024

Showing 1 – 25

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