A great hotel with a wonderful contemporary chic design. Friendly and helpful staff. Comfortable and clean beds and room. Overall a great experience! Would definitely stay there if I go back to Reno, NV.

Stayed in August 2025

Breakfast options can be more for dietary restrictions.

Very friendly and helpful professional employees, hotel rooms were very cleaned decorated nicely. Air conditioning was perfectly adjusted in rooms without any discomfort to the guests but always cool. Parking place 15 USD per day and very convenient.

Stayed in June 2025

I don’t like a closed in pool and spa. I was disappointed in the pool and spa.

Stayed in April 2025

The hotel was clean and comfortable. The rooms were spacious and had everything we needed. Hotel staff was helpful and friendly. I can’t comment on the hotel restaurant/bar or the free breakfast because I didn’t partake in those but the bar looked nice. We were in Reno for a tournament and the location was convenient to the convention center. I enjoyed our stay and would stay again for the next tournament.

Stayed in April 2025

Everything was great

Everything

Stayed in February 2025

They didn’t stock our bathroom with shower gel or shampoo. No room housekeeping until the third day.

The complimentary coffee in lobby. The ice cold water and cups at the elevator. I liked the always stocked basket of good green apples. The cleanliness of the lobby. The central location: near grocery store (sprouts), fast food (pollo loco), skiing (mt rose).

Stayed in January 2025

Very clean people where very nice

Stayed in January 2025

When we arrived, the person who helped me at check in, made a mistake with my last name and this caused a bit of a mix up about payment. This is probably the only thing that bothered me during this stay but regardless, she was very professional and friendly the entire time and apologized once she realized her mistake.

The hotel is very clean and organized. Staff is also friendly and makes you feel welcomed. There are a variety of businesses located within a few blocks for any last minute shopping/food necessities.

Stayed in January 2025

That you can hear everything at night.

I liked the space.

Stayed in January 2025

It was an unexpected surprise to have such a wonderful hotel that is smoke-free and close to our family. We had a one bedroom suite with a kitchen, island, and a living area with a hide-abed. They offer covered parking, walking distance to amenities, and a great breakfast. Very clean rooms!! We'll be back!

Stayed in December 2024

everything was amazing

Great people very friendly and super helpful

Stayed in December 2024

Beautifully decorated to make it feel very warm and inviting with a modern cozy feel.

Stayed in December 2024

The only issue I had and it was probably my inability to understand tech, but I logged in to my Pandora account on the tv and wanted it to play on shuffle but I’d have to prompt it each song…. I tried settings and everything I could but ended up giving up.

I love that not only is it a dog friendly location in theory , but they truly were nice about it and a lovely area for dogs! Most guests traveling when I was there had their dogs and it was really an enjoyable experience! Breakfast was more than I expected as well. Great selection! Most places on both of the above subjects, in my opinion, advertise as to them but fall way short and it’s just to bring more customers and don’t deliver. Bonvoy delivers baby! I live locally and worked in one of the casino hotels for years, and I would happily recommend this over it!

Stayed in December 2024

The hot water in our shower always took a long time to arrive and the location feels a little remote.

The design has a clean Scandinavian feel. And the breakfast is wonderful.

Stayed in September 2024

Modern, clean with a great pool and jacuzzi

Stayed in September 2024

Breakfast was below standard. No fresh fruit was provided, and there was a lack of variety in the foods available. Not everyone wants peanut butter and jam and bread, or pancakes. Healthy alternatives should be provided. And extra staff are needed to make sure plates are available to eat from. There were no cups, plates or bowls when my son and I turned up for breakfast, so we left. You need to do better; hotels charging $300+ a night should provide excellence everywhere.

Location was great. Room was very comfortable and everything was very clean. Bed and pillows were very comfortable.

Stayed in September 2024

too brightly illuminated

nice

Stayed in August 2024

The bar drinks were overly expensive

Breakfast was good. We enjoyed the hot cooked options.

Stayed in July 2024

The suits were a bit smaller then I expected.

I really loved the pool area. The hot tub was big as well and everything looked so nice. The showers in the poop areas were nice too.

Stayed in August 2024

Not much

Location

Stayed in June 2024

Receptionist was hard to hear…….I do wear hearing aids, but could still not hear her clearly.

Location was perfect for our needs.

Stayed in August 2024

It was clean and the staff was friendly and helpful

Location was perfect for my stay

Stayed in July 2024

Nothing

Nice and new hotel, amazingly decorated. The staff were super nice! They helped with any request. The price very good for such a hotel. Very good breakfast!

Stayed in July 2024

The room was not ready at check in.

The room was clean, comfortable and had great views. The pool is amazing and we had so much fun swimming and relaxing in the jacuzzi.

Stayed in July 2024