11915 El Camino Real, Carmel Valley, San Diego, CA 92130, United States
#198 of 255 hotels in San Diego
Guests' ChoiceBased on 1412 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.5
Facilities
7.9
Staff
8.5
Value for money
7.7
Free WiFi
7.7
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End of dialog contentReviewed: 18 August 2025
Lawrence
United StatesExcellent, clean place!
Stayed in August 2025
Reviewed: 31 July 2025
Nicole
United Statesthe A/C was not great which caused us to wake repeatedly in the night from being too hot. The elevators are also insanely slow, like it really does not make sense how slow they are when there are only 5 floors. Multiple times we waited over 5 minutes for the elevator. They also charge an insane amount for parking (which I did not end up paying) but something to be aware of. Hotels in the area are on the expensive end, so this will do it just feels very expensive for what it is. It’s a very basic hotel and from my perspective, you should get a lot more for the price. You’d get the same quality at a holiday inn or similar.
Convenient location for me, close to family and short driving distance to beach. Staff was very helpful and friendly. Pool area was nice and beds are comfortable.
Stayed in July 2025
Reviewed: 13 July 2025
Evans
AustraliaNoisy airconditioning and need to drive to dining and shopping.
Clean and spacious room.
Stayed in June 2025
Reviewed: 7 July 2025
Nuebel
United Statesneighbors were smoking marajuana
Stayed in July 2025
Reviewed: 30 June 2025
Edina
United StatesThe buffet breakfast was a bit pricey for what you got
Friendly and helpful staff, comfortable rooms
Stayed in May 2025
Reviewed: 29 June 2025
Crystal
United StatesOne of the elevators didn't work, so we had to wait a long time going up or down. One of the maintenance workers left a razor blade and other tools on the table in the pool area. After contacting the front desk, no one came out to remove the tools. I also requested a room with the Pool view but it wasn't a good view because of the structure of the building.
The room was clean.
Stayed in June 2025
Reviewed: 19 June 2025
Dawn
United Statesif the on site parking had been free or included
beautiful vew of the lighted pool area and grounds
Stayed in June 2025
Reviewed: 22 May 2025
Aimee
United StatesWe ate at the restaurant on the property. We were not aware that they closed breakfast at 10. We arrived at 9:45. The hostess was very pleasant and told us that although they shut down at 10, we did not have to worry. However, our waitress was rude and pushed us to eat and leave.
Nice, clean room. Enjoyed in comfort.
Stayed in May 2025
Reviewed: 22 May 2025
Michael
United StatesRestaurant was too expensive. Elevators were struggling all weekend and only one was working half the time.
All the staff was great. Cookies were a nice touch. Thanks!
Stayed in May 2025
Reviewed: 11 May 2025
Jennifer
United Kingdom$25 per nite for parking - bit steep. Weird bathroom doors which don’t close properly.
Clean, good size room. Hot tub and pool area really nice. Friendly staff. Comfy bed and couldn’t hear any other guests or doors slamming when in room so got restful sleep. Menu didn’t cater for certain dietary requirements (eg no non-pork alternatives offered for breakfast) but when we asked they were really accommodating and cooked turkey alternatives specially. Gave later checkout when requested.
Stayed in May 2025
Reviewed: 6 May 2025
Raymond
United StatesPillows were lacking
Stayed in May 2025
Reviewed: 5 May 2025
Matt
United StatesNA
Staff was great, bar and room were nice. Great location.
Stayed in February 2025
Reviewed: 21 April 2025
Megan
United StatesHas always been a decent place to stay ( for the past 10 years). Love the area!!
Stayed in April 2025
Reviewed: 20 April 2025
Chrissy
United StatesI intended to be closer to central San Diego, but that’s my own fault! Still easy to get around
It was clean, comfortable, and lots of space for 2 best friends getting ready for a concert!
Stayed in March 2025
Reviewed: 14 April 2025
Deborah
United StatesJust a hotel
Stayed in February 2025
Reviewed: 8 April 2025
Richard
CanadaDidn't have complimentary breakfast, expensive menu, rooms safe didn't work had to ask twice to have it fixed
Friendly staff ,
Stayed in April 2025
Reviewed: 30 March 2025
Marylynn
United StatesMore gym options like 2 treadmills would be nice. Staff knocking at 10 am is too early.
Stayed in March 2025
Reviewed: 28 March 2025
Sheda
United StatesSuch a great property except for room service food quality. Food was not good. Otherwise everything was great!
Stayed in March 2025
Reviewed: 28 March 2025
Sheda
United StatesWonderful property, great location & comfortable rooms. Only complaint would be food quality from room service. Ordered 2X and both were sub par. This place would be perfect if food quality was better
Stayed in March 2025
Reviewed: 27 March 2025
Brenda
United StatesCoffee machine had to be set up. T.V. had to be connected.
Location was ideal for where we needed to be.
Stayed in March 2025
Reviewed: 25 February 2025
Pat
United StatesLooks good from the out side. $25.00 Parking charge added for lot outside with out security -
Needs better Room maintenance Dest electric plug was not working at all no wall plus available to work from .
Stayed in February 2025
Reviewed: 24 February 2025
Madonna
United StatesWiFi free but you have to be in honors. I am but I did not like that stipulation and was not willing to go to front desk and have them look it up. It is a stupid stupid stupid policy. WiFi is like hot water. Do I have to be in honors to get hot water?
Nice hotel and well appointed. Nice staff.
Stayed in February 2025
Reviewed: 16 February 2025
Eric
United StatesNothing.
Great stay! Location has in house and close dining options. Staff was awesome and we were greeted with warm cookies.
Stayed in February 2025
Reviewed: 14 February 2025
Marilyn
United StatesThe couch had rips in it, not enough towels. One of the breakfast servers was rude!
Very nice room, TV was nice and big The grounds were beautiful. Bartender was super nice and welcoming
Stayed in February 2025
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