Reviews of Courtyard by Marriott Pullman This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1295 NE North Fairway Road, Pullman, WA 99163, United States
#5 of 11 hotels in Pullman
Guests' ChoiceReview Score
Based on 128 hotel reviews
8.4Score breakdown
-
Cleanliness
9.0
-
Comfort
9.0
-
Location
9.2
-
Facilities
8.8
-
Staff
9.0
-
Value for money
7.9
-
Free Wifi
6.2
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: September 4, 2025
Trudy
United States5 Reviews8.0“Staff were welcoming, room was clean, bed was ok. It was all we needed for a quick, one night stay.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
For the first time ever at a Marriott stay our bed was a little uncomfortable, it creaked and was harder than normal.
Did not eat breakfast there, but bought coffee.
Stayed in September 2025
-
Reviewed: August 23, 2025
Erica
United States1 review9.0“Very clean hotel, super cozy, up to date enough! Lots of outside space and parking space! Comfy and clean!!”- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
No pool only hot tub
I really loved this property! Clean, friendly, cozy !! Just wish they had continental breakfast for the price you pay! But they do have a bistro to buy breakfast at!!
Stayed in August 2025
-
Reviewed: July 31, 2025
Kathleen
United States7 Reviews8.0“Great place to stay adjacent to WSU.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Accessible
- • Stayed 3 nights
- • Submitted from a mobile device
An add in the elevator and on the digital menu indicated a kids menu- but the server said they no longer provided kids menu. Weird! One night was super busy and they did not adequately staff the bistro. There was no mechanism to track orders (numbers, buzzers, names) and my order was snatched by another guest when it was placed on the counter. I had already been waiting a half hour! They aimed to quickly make me another flatbread pizza, but it wasn’t the variety that had ordered.
Nice, modern. Beautiful lobby with a tasty bistro. Comfortable rooms.
Stayed in July 2025
-
Reviewed: July 26, 2025
Joel
United States1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
Clean Friendly Great location Great fitness room
Stayed in July 2025
-
Reviewed: July 23, 2025
Dianne
United States7 Reviews9.0“Nice place to stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Accessible
- • Stayed 2 nights
No complaints
The room was clean and bed was comfortable. The staff were friendly and helpful.
Stayed in July 2025
-
Reviewed: July 11, 2025
Brown
United States5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • 2 queen beds and 1 pull out sofa
- • Stayed 1 night
- • Submitted from a mobile device
Clean, comfortable and quiet.
Stayed in July 2025
-
Reviewed: May 31, 2025
Ondrea
United States32 Reviews2 helpful votes7.0“Nice room but you have to pay for the breakfast in the smile that great. They didn't clean the rooms”- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
See above. Also they didn't have a microwave. This room is pretty expensive at least she have a microwave besides her refrigerator and clean up towels. And if you get trash daily.
It was nice but you have to pay extra for the breakfast and they didn't clean the rooms for some reason we had to ask him even then they just didn't be the trash. Disappointing.
Stayed in May 2025
-
Reviewed: May 10, 2025
Daric
United States10 Reviews1 helpful vote7.0“Grad weekend. Needed a break from grads!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Hearing Accessible
- • Stayed 1 night
We arrived at 4:00 and our room wasn't ready. We were not able to check in until after 6:00.
Friendly staff, housekeeping is always really nice, bar service was good
Stayed in May 2025
-
Reviewed: April 21, 2025
Rebecca
United States7 Reviews9.0“Wonderful facility, great staff!”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing, but I would look at how you staff the cafe during busy weekends. There was a long wait.
Clean and great location.
Stayed in April 2025
-
Reviewed: April 21, 2025
Susan
United States3 Reviews9.0“Attend wsu baseball games”- • With a pet
- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Staff were friendly, courteous, professional and helpful
Stayed in April 2025
-
Reviewed: November 16, 2024
Waagea
United States2 Reviews9.0“Good”- • Leisure trip
- • Group
- • King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Never came to clean the room and bathroom fan did not work
Breakfast not bad. Location great
Stayed in November 2024
-
Reviewed: September 16, 2024
Karen
United States1 review7.0Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
the bed was hard
Stayed in September 2024
-
Reviewed: September 9, 2024
Bruce
United States2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Price!
The breakfast was good, but for what we paid for the room, it should have been included in room rate. They did provide a shuttle to take us close to the football stadium.
Stayed in September 2024
-
Reviewed: June 25, 2024
Peggy
Taiwan4 Reviews8.0“Good location, and comfortable mattress. Although the front desk assistant could be more polite”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible
- • Stayed 1 night
The front desk assistant wasn't very friendly and professional. He gave me the key card written 207 Room. After I tried several times and failed, I returned to the front desk, and he just simply said "oh I gave you the wrong number without any apology. It made me feel uncomfortable and definitely not a polite gesture.
I thought my booking included breakfast at first, then it turned out my package didn't include the breakfast unless I paid for it. It's a little sad.
Stayed in June 2024
-
Reviewed: June 3, 2024
Hector
United States1 review9.0“Loved our visit and see the value in returning to Pullman.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
I would not say that I didn't like but more would be beneficial to deep clean the shower heads periodically. Pullman has hard water and shower heads tend to show you just that. The hard water will clog up the individual spray nozzles and redirect the spray pattern.
The staff was very friendly and helpful.
Stayed in June 2024
-
Reviewed: April 1, 2024
Matthew
United States1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Parking was limited and I wasn’t notified about the parking charge
Stayed in March 2024
-
Reviewed: February 23, 2024
Jen
United States1 review1 helpful vote8.0“Great place to stay on WSU campus.”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
Breakfast burrito was cold.
Room and location were great.
Stayed in February 2024
-
Reviewed: February 19, 2024
Ariana
United States4 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • Larger Studio, 2 Queen
- • Stayed 1 night
- • Submitted from a mobile device
The hot tub was out of order and we were not made aware of this. This was one of our top reasons for staying here. Thankfully we were allowed to go across the parking lot to the hotel nearby with a hot tub. The mini fridge did not keep all of our items cold.
The woman working the front desk was wonderful. She was friendly and informative. The facilities was very clean and quiet.
Stayed in February 2024
-
Reviewed: January 8, 2024
Christine
United States7 Reviews8.0“great”- • Leisure trip
- • Family with young children
- • 2 queen beds and 1 pull out sofa
- • Stayed 1 night
- • Submitted from a mobile device
No complimentary breakfast
Clean, Modernized Big
Stayed in January 2024
-
Reviewed: December 1, 2023
Roberta
United States1 review8.0“Clean, safe, conveniently located. Staff at bistro were wonderful.”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
No free breakfast, front desk customer service lacked friendliness.
Location is attached to wsu. Convenient.
Stayed in November 2023
-
Reviewed: August 28, 2023
David
United States4 Reviews7.0“Nice place, horrible mattress. Didn’t sleep well due to horrible mattress.”- • Leisure trip
- • Couple
- • King Room - Hearing Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
Bed mattress was horribly uncomfortable.
Location easy to find
Stayed in August 2023
-
Reviewed: August 23, 2023
Kerry
United States32 Reviews4 helpful votes8.0“Nice clean hotel on the edge of town”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 3 nights
Market could use some healthier options like fruit and yogurt. At least some orange juice in the cooler, please. Most of the options in the market were wine, beer, sugar sodas, candy, and microwave noodles. Not appetizing at all. That said, I appreciated that they at least had some postcards of the Palouse. Coffee maker in room was very cheap and coffee quality quite poor. A nespresso machine (or at least a Keurig) would have been better.
Clean spacious rooms that were quiet and comfy. Good filtration system indoors (it was smoky outside due to wildfires). Nice gym area with good treadmills and nice set of weights. 24/7 desk with a little market. Option for late checkout. Drop off/pickup point for bus to Spokane or Lewiston, ID.
Stayed in August 2023
-
Reviewed: July 21, 2023
Camille
United States13 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • King Room - Hearing Accessible
- • Stayed 1 night
- • Submitted from a mobile device
The reservation was lost, and so was the king room I had booked. It arrived late that night. Also, the lights didn't work unless the room key was plugged in to activate the lights.
The staff was helpful in checking us in through the confirmation information I had received.
Stayed in July 2023
-
Reviewed: July 20, 2023
Thomas
United States1 review8.0Very Good- • Family with young children
- • 2 queen beds and 1 pull out sofa
- • Stayed 3 nights
- • Submitted from a mobile device
My room wasn't ready when I arrived and my microwave was not clean.
I liked the jacuzzi and the bar.
Stayed in July 2023
