19333 North Creek Parkway, Bothell, WA 98011, United States
#5 of 11 hotels in Bothell
Guests' ChoiceBased on 418 hotel reviews
7.8Cleanliness
8.3
Comfort
8.5
Location
8.3
Facilities
8.1
Staff
8.4
Value for money
8.0
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Sally
United StatesI wish I would’ve used the pool more, but because the facilities were so far away from the bath the bathroom was so far away from the pool I could not use the pool but one time
I like the room I like the breakfast every day I like the mid service daily. Most of the staff were very nice at the front desk and some of the staff were nice in the kitchen made. Service was very kind and nice pool was nice but the bathroom facilities were far too far away in the main building.
Stayed in August 2025
Reviewed: 17 August 2025
Jackson
United StatesUnfortunately, breakfast was lacking. The waffle machines did not fully cook and resulted in undercooked waffles. (Kitchen staff was rude towards customers).
Rooms were cozy and clean. Front of house was lovely.
Stayed in August 2025
Reviewed: 3 August 2025
Alexia
United StatesThere wasn’t very much of a breakfast selection, and lack of seating was difficult in the dining area
The property is clean, in a convenient location, and staff were very attentive
Stayed in July 2025
Reviewed: 7 July 2025
Ty
United StatesGreat breakfast and a friendly staff!
Stayed in July 2025
Reviewed: 24 June 2025
Tang
United StatesSorry, I had breakfast with a friend out of hotel.
Stayed in June 2025
Reviewed: 21 June 2025
Janire
Puerto RicoIt seems they don't have a housekeeping service at night because the day we arrived at the hotel, we had to return to the front desk to complain that the employee who cleaned and prepared the room never refilled the shower gel, shampoo, and hair conditioner dispensers so we could shower after a 12-hour flight. The front desk employee told us she didn't have those supplies with her, and we had to wait until the next day for the room attendant to come. Meanwhile, my husband and I showered with soap I brought from home.
The hotel is simple but clean and attractive. The pool area and green areas for sitting and relaxing were beautiful. The gardens were also very pretty.
Stayed in May 2025
Reviewed: 15 June 2025
Ken
United StatesThis is a recommendation. I don’t watch regular TV. I stream. I have a TV account with Hulu but I can’t use it on a DUMB TV. It would be great if you upgraded your TV’s so I can watch what I want. In the future I will be looking for that as part of my choice of hotels
Location is great Rooms are clean and well maintained Since the last time I stayed here, the pool and spa were nicely rejuvenated
Stayed in June 2025
Reviewed: 9 June 2025
Kristin
United StatesThe hot tub. Entirely the texture of the hot tub was like gravel when sitting down. Not a comfortable place to relax, terrible choice by design. Should be tile for comfort. Felt like sitting on shards of glass it was not enjoyable to relax in.
The value for the space! Super clean and up to date, comfortable sleeping arrangements. The rooms were very modern and comfortable!
Stayed in June 2025
Reviewed: 29 May 2025
Janire
Puerto RicoWhen we arrived at the hotel, there was no soap for bathing, shampoo, or hair conditioner. We went to the front desk and were told that they didn't have housekeeping available that evening and that they didn't have soap there. They only gave me a tiny bottle of shampoo, enough to wash a baby's hair, and a bottle of body lotion. My husband and I used that little bottle of shampoo as liquid soap so we could bathe ourselves.
Nice staff members. Good breakfast food. Excellent location. Comfortable room.
Stayed in May 2025
Reviewed: 27 May 2025
Steven
United StatesNothing really
The breakfast was good but the employees were amazing and helped my wife when I wasn't there. My wife is in a walker and has major vision impairment.
Stayed in May 2025
Reviewed: 9 April 2025
Shannon
United StatesClean rooms, lots of amenities, good breakfast and friendly staff
Stayed in April 2025
Reviewed: 7 April 2025
Carol
United StatesMy husband went down to get coffee 10 mins before the opened for breakfast service and was yelled at by staff that they were not opened yet. He told them he was just getting coffee. We went down about 40 mins later and muffins still had ice on them and gravy was cold.
Stayed in March 2025
Reviewed: 16 March 2025
Judy
United StatesThe hearing system in the room was noisy and not easy to manage.
Very clean and good sized room.
Stayed in March 2025
Reviewed: 26 January 2025
Ron
United StatesI was really bummed out when we didn’t get any points on our Choice Privilege account for our eight night stay. After reading the fine print I found out I needed to book through Choice Privilege not Booking.com. Oh well now we know for next time.
We picked this location because it was only 3 minutes from our kids house and we had stayed there before and liked it. The breakfast you guys put out was AWESOME !
Stayed in December 2024
Reviewed: 21 January 2025
Hinz
United StatesThe heater was noisy, blew cold air for a long time which I could feel strongly as I laid in bed. The heater also made odd crackling noises which woke me up off and on overnight, didn't heat the room very efficiently even though I turned up the temperature on the thermostat. There was no blanket on the bed, so the first night I felt cold. The next day I discovered a blanket and extra pillows in the closet, and I made the bed with those. However, I still felt somewhat cold the second night and could have used a second blanket. The breakfast options were ok, typical chain hotel breakfast buffet fare except there was no whole milk, not even 2% milk available - the only options for milk were skim milk or oat milk. The scrambled eggs were overcooked and crusty and the sausage looked undercooked.
My room was large and the bed was very comfortable. The bathroom was clean and nicely designed. There was plenty of parking. There was a door at the end of the hall near my room which was convenient since my room was at the far end of the building, a long way from the front desk. That door made it a lot easier to park near my room and go in and out instead of having to go the long way from the reception entry. The hotel was clean and the price was fair.
Stayed in January 2025
Reviewed: 6 January 2025
Peter
United StatesThe facility was clean but starting to show its age.
We stayed here 15 years ago on our honeymoon and this was an excellent anniversary trip.
Stayed in January 2025
Reviewed: 9 December 2024
Sheila
United StatesLocation
Stayed in December 2024
Reviewed: 2 December 2024
Michelle
CanadaWe stayed for two nights for a soccer tournament that our son was playing in. This hotel is well located if you have a vehicle with most amenities being a short drive away. The room was quiet, clean, and had a really great breakfast. The breakfast was large, and included hot items like eggs, sausages, waffles, and more. We really appreciated having such a great start to the day.
Stayed in December 2024
Reviewed: 2 December 2024
Linda
CanadaI was not sure if specialty items (like omelets) were available on demand. The coffee was adequate but we had brought or espresso machine, which made it hard to compare. Staffers were cheerful and responded quickly to requests.
The breakfast was certainly adequate for the price. I was able to have some oatmeal with fresh fruit, nuts and yogourt as well as a selection of egg dishes, with sausage and fresh biscuits and gravy. Waffles were also available and clearly a family favourite. Breakfast was served in a cheery room with other spaces available including comfy seats by a fireplace.
Stayed in December 2024
Reviewed: 18 November 2024
Bonnie
United StatesReopen restaurant
Stayed in November 2024
Reviewed: 18 November 2024
Rebecca
United StatesFront desk was so friendly! Breakfast was good. Beds were comfortable.
Stayed in November 2024
Reviewed: 12 November 2024
Shane
United StatesNothing
The property was clean.
Stayed in November 2024
Reviewed: 24 October 2024
Evans
United Statesclean room
Stayed in October 2024
Reviewed: 21 October 2024
Elaine
United Statessoft bed, HVAC (couldn't get a comfortable temperature, so left it off)
Location, price, breakfast.
Stayed in October 2024
Saintes, France
Nižná, Slovakia
Yerevan, Armenia
Verona, Italy
Ubatuba, Brazil
Rome, Italy
Roccalumera, Italy
Taiyuan, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content