The windows are sealed, so you have to use the air conditioning, which doesn’t work well.

The coffee in the lobby was good. The shampoo and conditioner were also good.

Stayed in October 2025

A small fridge would be nice

Central location. Comfortable room. Good coffee and water supply. Staff was helpful

Stayed in October 2025

No safe deposit box in the room.

The room was small but adequate. Coffee making facilities in the room and also at reception. Comfortable beds and clean. Cleaning had to be arranged if required and not done automatically.

Stayed in September 2025

To access the hotel, you have to go in through the ground floor (and use your card key), then you take an elevator to the second floor, and then you have to take a different elevator on the second floor to get to your room. It was a complex setup and wish I didn't have to switch elevators.

Amenities were well-stocked and the room was tidy and clean. Plus the hotel is in a great location in Rittenhouse Square and was very convenient to get to.

Stayed in September 2025

You have to take an elevator to the reception area. You can wait for sometime to get on because the elevators only hold 4 people comfortably. This makes for a bad setting when you have a lot of people waiting for it. Ignorant people think it is fine to cram the elevator. Having been stuck in an elevator at one time due to an overload, it is not a pleasant experience. The hotel should open up the stairway since that was blocked off.

Great location, great amenities and friendly helpful staff. The price was reasonable for a center city location.

Stayed in October 2025

Shower temperature not consistent. Lack of refrigerator.

Room was well laid out for the size. Free coffee in the lobby a plus. Felt very secure.

Stayed in October 2025

Great location, comfortable room. Would book again

Stayed in September 2025

room size

location

Stayed in October 2025

Bathroom is small which let to water spill on the floor.

Location is good

Stayed in October 2025

The property is quite old compared to the photo. Bathroom is quite small and shower space is small too which let to water spill on the floor

I like the location

Stayed in October 2025

No mini fridge and safe in the room.

Location is great as well as free bottles and water in the corridor and free coffee in the lobby

Stayed in October 2025

Nothing

A really nice hotel that is pet-friendly and offers a fantastic room at a great value. Very centrally located and the staff was very welcoming. We would definitely stay there again when in Philadelphia.

Stayed in September 2025

I booked a room with a queen bed and sofa bed but the sofa was not a sofa bed at all, just a sofa. I’m not sure if I got the wrong room or if the room is wrongfully advertised but we did not have to sleeping arrangements we expected.

Very nice, comfortable room. Very helpful staff.

Stayed in September 2025

The walls and doors are too thin you can hear everything other people doing , it feels like you sleep in same house just next room doors open . They should have different insulation or something on that walls .

Perfect location

Stayed in September 2025

great location, nice though a bit dated facility but overall leaves a good feeling. Would return again.

Stayed in September 2025

Almost no natural light in the room. The lobby also had some weird smell, kind of "smoky" that I couldn't quite put my finger on. But very minor issue on the grand scheme of things.

The location near the center is nice. Room was spacious, clean and comfy.

Stayed in September 2025

location was optimal as it;s right in the city center and allowed us to explore the main sites and shopping areas

Stayed in September 2025

Water pressure was low

Great location. Espresso machine in room. Have a water station to fill your bottle on every floor (but it’s painfully slow)

Stayed in August 2025

You can hear the pipes when anyone in other rooms use the bathroom

Location is great.

Stayed in September 2025

It seems like the rooms no longer only have refrigerators on request. Been happening the last two years to us.

Location & staff

Stayed in September 2025

Great location, good value for the money

Stayed in September 2025

Not major but using two separate elevators just to get to your room was taking some time, especially during busy periods.

Friendly staff, location is perfect since everything is in walking distance, room was neat

Stayed in September 2025

Nothing

My friend and I stayed there for two nights. I was able to get a room with two single beds, which is great when you are traveling with friends. The hotel was very close to the Suburban station on Septa, so traveling from the airport was very convenient. The room was clean, the AC worked well, and the beds were very comfortable. The staff at the front desk were polite and gave us good suggestions. AND there is a coffee machine in the lobby that makes espresso, cappuccino, lattes, both in regular coffee and decaffeinated. I love coffee but can no longer tolerate caffeine, so this made the mornings extra special. The hotel is older and is not tricked out with fancy decor, but I don't stay at hotels for their decor. I want a clean room with a comfortable bed and staff that is amiable and helpful. I would certainly stay here again.

Stayed in September 2025

Would prefer ground floor lobby and larger bedroom

Location

Stayed in September 2025