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Reviews of Carlisle Inn 3 stars

1357 Old Route 39, Sugarcreek, OH 44681, United States

#1 of 2 hotels in Sugarcreek

Guests' Choice

Review score

Based on 75 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    9.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 3 September 2025

    9.0
    We came to the Inn for couple nights to celebrate our 20th Anniversary. We really enjoyed our stay!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Very comfortable and clean room. Loved the location, and the area with the restaurant, bakery and the gift shop right next to the Inn. Great breakfast options, we also enjoyed evening snack of popcorn and cookies every night.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    10
    absolutely wonderful stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    everything about this place is so beautiful and serene. There are so many things to do right on the grounds.

    Stayed in September 2025

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The pool and hot tub were great 👍

    Stayed in August 2025

  • Reviewed: 27 July 2025

    10
    Lovely hotel with a great staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Smell of manure when sitting on balcony

    It’s beautiful, lots of sitting/meeting places. Nice to have a balcony. Breakfast was good, seating not crowded

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The last night there you smell like the barn was being cleaned out next-door and it’s coming through the air conditioning fence

    The hotel, the stores to shop at the restaurants to eat has

    Stayed in July 2025

  • Reviewed: 24 April 2025

    10
    Quick trip to see family.
    • Leisure trip
    • Solo traveller
    • King Double Room
    • Stayed 2 nights

    Nothing

    Everything was clean. Saw staff cleaning everywhere, every day. Fresh cookies available all the time.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    10
    I stay at Carlisle Inn several times a year, as many of the people I meet there do.
    • Leisure trip
    • People with friends
    • King Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The inn is conveniently located to a restaurant, bakery, gift shop, theater, and market. They are within a short walk. The free breakfast has many options, including hot items. The attendants keep the breakfast area immaculate and well stocked. In the evening snacks and beverages are set out. We also enjoyed the pool and hot tub.

    Stayed in April 2025

  • Reviewed: 14 March 2025

    10
    Peaceful, relaxing Inn.
    • Leisure trip
    • Family with young children
    • King Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No complaints.

    The Inn was absolutely beautiful; it was spotless and extremely well kept. Our bed was in my mind "perfect" and I promise I slept better than I have in a year. I personally LOVED what I thought of as a reading room on the 1st floor with a fireplace. My husband and I utilized this space daily. (I could have stayed in there for hours) ❤️ My favorite customer service employee (I didnt get her name) was a WONDERFUL lady with the cutest little round green framed glasses. If I owned or managed this facility I would be sure she was at that desk 40 hours per week. I am a tenured Retail Manager and she gave me the EXACT experience that I want my customers to have. We had a wonderful stay at this facility.

    Stayed in March 2025

  • Reviewed: 4 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Breakfast was very good.

    Stayed in February 2025

  • Reviewed: 11 December 2024

    9.0
    Quick break
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not that great. Would have appreciated no pork meat options More fruit choices

    Everything. We had a fantastic room with jacuzzi tub and fireplace. Staff very accommodating Great area. Market and restaurant on site. Coffee and hot chocolate 24/7

    Stayed in December 2024

  • Reviewed: 28 November 2024

    9.0
    great stay. We will return again.
    • Leisure trip
    • Family with young children
    • King Double Room
    • Stayed 1 night

    the lady taking care of the breakfast (Akaua) was very welcoming to us. She was very nice.

    Stayed in November 2024

  • Reviewed: 30 October 2024

    10
    Amazing will be back.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Carlisle Inn was a fabulous place to stay. Staff was knowledgeable and friendly. Exceptionally clean.

    Stayed in September 2024

  • Reviewed: 27 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Guest services was unavailable for a lengthy period of time in the late evening.

    Very friendly staff and environment. Beautiful scenery.

    Stayed in October 2024

  • Reviewed: 26 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Dry clean, friendly staff and good breakfastq

    Stayed in September 2024

  • Reviewed: 25 September 2024

    10
    Wonderful hotel and will stay again!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    This was the cleanest property I have ever stayed on. The checkin desk was so friendly. The rooms were huge. The beds were comfortable. The breakfast was very good and they had popcorn and cookies from 7p-9p.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    They should have cleaned the jacuzzi after we used it the first time when they cleaned the room.

    Room was great. No issues with the room.

    Stayed in September 2024

  • Reviewed: 16 August 2024

    10
    Just a good clean and comfortable place to stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Clean and good location

    Stayed in August 2024

  • Reviewed: 14 July 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast, size

    Stayed in July 2024

  • Reviewed: 5 June 2024

    9.0
    Wonderful, peaceful views, and relaxing!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    There's only one microwave for the entire building and it's located on the 2nd floor. Would love to have a microwave in my room, or at least on each floor. (Mainly to re-heat coffee in the morning.)

    Love the homey feeling here, and the evening snacks of popcorn and cookies. It's always so clean, too.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Feels like you’re in a luxury inn
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    So comfortable and very pretty

    Stayed in May 2024

  • Reviewed: 23 March 2024

    10
    Great
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Hotel was extremely clean , and everyone was so professional and polite.

    Stayed in March 2024

  • Reviewed: 8 January 2024

    8.0
    Great room but needs updated
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms need updated. Very bad wallpaper and decor. Many furnishings in the inn are beautiful, but our four poster bed had glue all over the top running down the sides where they had repaired them. In the bathroom there was a wet ceiling tile. When I pay for an expensive room, I expect the details to be there. The woman checking us in was a cold and like a robot, saying the same things verbatim. I have always encountered much warmer people.

    The executive suite is a large room with fireplace and a large whirlpool bath in the room. The property was still decorated beautifully for Christmas. It was very clean and the shared spaces were expansive. The evening snack was a nice touch.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Double Room
    • Stayed 1 night

    I'd like the hot tub temperature to be a bit higher at the pool area.

    Such a cozy place to be.

    Stayed in January 2024

  • Reviewed: 31 October 2023

    10
    Awesome hotel, great staff, and clean.
    • Leisure trip
    • Family with young children
    • King Double Room
    • Stayed 1 night
    • Submitted via mobile

    Keroig machine with K cups. Tea, coffee and hot cocoa. Everything else was excellent 👍.

    Great location, awesome rooms, loved wide halls with seating, balconies, drinks, snacks, and food. Hotel was clean and well maintained. We plan 2 stay again soon!!!

    Stayed in October 2023

Showing 1 – 25

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