49-53 Ann Street, New York, NY 10038, United States
#326 of 429 hotels in New York
Guests' ChoiceBased on 694 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
9.0
Facilities
8.0
Staff
8.7
Value for money
8.0
Free WiFi
9.1
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End of dialog contentReviewed: 4 September 2025
Oscar
AustriaI paid 573$/ Night with the understanding that the 150$ deposit would be returned… it was not
Location
Stayed in August 2025
Reviewed: 3 September 2025
Mario
United StatesWhen I first arrived they gave me the wrong room. I paid for a city view, and they stuck me in a smaller room. The manager Alex was able to switch me.
The location was great in the middle of downtown Manhattan
Stayed in August 2025
Reviewed: 30 August 2025
Lilit
United StatesDirty windows that we couldn’t enjoy the beautiful view.
Location
Stayed in July 2025
Reviewed: 26 August 2025
Wayne
United StatesThere was no radio alarm clock in my room. I had to call for a small refrigerator.
I didn’t have any breakfast during my stay there. The room was small but comfortable.
Stayed in August 2025
Reviewed: 24 August 2025
Alexia
United StatesThe only things we noticed were that we had to keep asking for toilet paper. We were there for 6 days and housekeeping didn’t replace it when cleaning the room, we had to call down every couple days.
The location was perfect with access to multiple subway routes. The staff was very friendly and helpful. My girlfriend and I felt safe and comfortable our entire stay. We saw some reviews that the rooms were a bit small but we felt it was perfect for the 2 of us.
Stayed in August 2025
Reviewed: 13 August 2025
Karin
United KingdomAirco makes a lot of noice. Earplugs were available at the reception. Floor not vacuumcleaned every day. Safe gave some issues, but handyman was there quickly.
Nice bed. Nice shower. Cleqn sheets and towels every day.
Stayed in August 2025
Reviewed: 13 August 2025
Marion
United StatesExcellent location and good value!
Stayed in May 2025
Reviewed: 4 August 2025
Alma
LithuaniaAir condition was off in the whole building for a day during a hot weather. Happy they fixed it before the night.
location very comfortable close to metro station and Pace university
Stayed in August 2025
Reviewed: 2 August 2025
Steve
United KingdomThe air con and background noise is a bit high - but hey, it’s New York! The breakfast options weren’t available on our stay but there are plenty of alternative cafes nearby.
Our 2nd stay here and again very useful for the location and cool vibe of the hotel. Staff super friendly.
Stayed in August 2025
Reviewed: 28 July 2025
Jonathan
MexicoHowever, I do think there’s room for improvement in the lobby area. It would be great to have more variety in available products — especially basic refreshments like beers or snacks. Also, the bar was always closed during my stay, which was a bit disappointing. Overall, it’s a wonderful place with great service and an ideal location. With just a bit more attention to the guest experience in the common areas, it could be perfect.
The hotel’s location is simply unbeatable — close to everything you might need and perfect for exploring the area. The staff were warm, professional, and always ready to help, making the entire experience even more enjoyable.
Stayed in July 2025
Reviewed: 25 July 2025
Steve
United KingdomThe bathroom was super tiny, and the breakfast options that we wanted were not available.
Location and cool vibe. Nice staff - very helpful. Lovely patio out back.
Stayed in July 2025
Reviewed: 22 July 2025
Dora
United StatesNot a huge deal but there was no mini fridge. Bathroom was a bit small but was expecting this.
Staff was friendly and helpful. I was able to leave my luggage there when I arrived before check-in time. Close to a couple subway stations, very quiet at night, AC worked.
Stayed in July 2025
Reviewed: 22 July 2025
James
United KingdomThe window in 807 did not seal properly so a little bit of outside noise from air con units humming.
Location, room well equipped.
Stayed in July 2025
Reviewed: 20 July 2025
Elena
United StatesBathroom was surprisingly janky for how much I was paying and had an awful smell
Wonderful location. Fast WiFi. Comfortable bed.
Stayed in May 2025
Reviewed: 19 July 2025
Peammon
United StatesRenovations
Stayed in July 2025
Reviewed: 17 July 2025
Randi
United StatesA mini fridge in the room would’ve been nice.
Cute hotel, very excellent location, right off of several subway lines. The rooms are small, but very clean and comfortable.
Stayed in July 2025
Reviewed: 9 July 2025
Michelle
United StatesThe room was small (yes, I realize it's NYC). The view horrible. (had to keep the drapes closed). The door would not shut without a strong pull/push to confirm it was locked behind you.
Great location in lower Manhattan. The room was small but offered queen sized bed and free coffee in the morning. The price was decent (perhaps since it was July 4th weekend)
Stayed in July 2025
Reviewed: 7 July 2025
Chin
United StatesThe bathroom door was not working properly - I don't know if it's supposed to be like that, but I was not able to close it when I was using the bathroom and showering. The AC was also kinda loud, and the room felt a little small for two people.
The location was good - close to subways and also the attractions in downtown. The bed was also clean and comfy. The shampoo and conditioner were also great - My scalp is super sensitive so I only use certain brands to wash my hair, but I found the shampoo and conditioner in the hotel were even better than my own ( I ended up purchasing the same brand online haha).
Stayed in July 2025
Reviewed: 3 July 2025
Annemarie
IrelandWhile the rooms are small they are well laid out. Location excellent. Staff friendly. Will be back
Stayed in July 2025
Reviewed: 2 July 2025
Nicole
United StatesThe street was extremely narrow and made it difficult for loading/unloading luggage
Location to the concert venue I was attending
Stayed in July 2025
Reviewed: 1 July 2025
Ayten
TurkeyThere’s no fridge in the room — which is honestly surprising. Yes, they offer complimentary cold tap water downstairs, but it’s still tap water. Sometimes you just wanna keep your own drinks cold — like grabbing a beer outside and enjoying it while watching a movie in your room. But nope, no chance. Very interesting choice for a hotel.
The staff were super friendly and helpful. The location is perfect, easy access to everywhere. The hotel has an easygoing vibe, felt like staying somewhere I already know — very comfortable atmosphere.
Stayed in June 2025
Reviewed: 1 July 2025
Ayten
TurkeyThere’s no fridge in the room — which is honestly surprising. Yes, they offer complimentary cold tap water downstairs, but it’s still tap water. Sometimes you just wanna keep your own drinks cold — like grabbing a beer outside and enjoying it while watching a movie in your room. But nope, no chance. Very interesting choice for a hotel.
The staff were super friendly and helpful. The location is perfect, easy access to everywhere. The hotel has an easygoing vibe, felt like staying somewhere I already know — very comfortable atmosphere
Stayed in July 2025
Reviewed: 28 June 2025
Riley
United StatesRoom could have been a bit larger, but on par for most NYC hotel rooms.
Room modern, neat, and clean.
Stayed in June 2025
Reviewed: 25 June 2025
Walton
United StatesThe HVAC system was very loud
Stayed in June 2025
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