The decor and atmosphere

Everything!!! From the lament we walked in to the reception. Very well decorated super inviting. The receptionist were very kind and professional. Our room was amazing

Stayed in July 2025

Environment , relaxing everything you’d need

Stayed in September 2025

None.

We loved everything about it. The room was very clean and well kept. In room dining was also excellent. We will definitely stay here again.

Stayed in August 2025

Loved everything

Awesome hotel, great location

Stayed in July 2025

Asked for an upgrade and got the 7th floor and it was the worst view, roof or ac vents couldn’t tell what was the view.

Stayed in August 2025

Everything

Stayed in August 2025

Great location. The atmosphere is amazing and relaxing. Feels like youre on a resort in parts of it. The rooftop is nice to kick back after going out at night and walking distance from a lot of the main things youd want to do. All the food was great and well thought out. Also a lot of local farm to table items. Portion sizes were appropriate not super heavy. A little expensive on drinks and food side but you give and take in that department.

Stayed in July 2025

Living plants around property create a welcoming atmosphere

Stayed in July 2025

Great location, big spacious rooms, nice staff.

Stayed in July 2025

Nothing

Location - restaurant & rooftop bar - furnishing - very friendly staff

Stayed in July 2025

That it didn’t have a pool.

Everything, the esthetic is beautiful and so relaxing.

Stayed in July 2025

Strangely there was no door separating bathroom from bedroom also no wall separating Area from bedroom. This was a 2 queen room. Made it very uncomfortable with teen daughter. Tried to get another room. Offer was single with roll away bed plus $175 more a night. Too much to expect wall and door separating sleeping space from bath area. We adjusted….but strange set up!

Aesthetically very pleasing ! Such a great environment lovely rooms. Neat, clean quiet and luxurious!

Stayed in June 2025

Location was a little to close to Broadway... so keep being awakened by sirens and load cars and motorbikes all hours of the night making it difficult to sleep

The Staff was exceptional!!! 5⭐️

Stayed in June 2025

The location was perfect to all the attractions, CMAFest, Lil Baby's Wham Tour, and tourist attractions, but just enough for privacy. The hotel has a rooftop bar which was really nice which made our stay that much more convenient. We didn't have to drive at all.

Stayed in June 2025

Beautiful. Loved all of the greenery. Great food at the rooftop bar. Pricey but delicious

Stayed in March 2025

It was fabulous

Stayed in June 2025

Rooms are just gorgeous, the whole mood/ambience is amazing. Top of the notch on everything!

Stayed in March 2025

The food was a little fancy for me but it was ok

Everything and everybody was so nice from the time I checked until the time I checked out. Loved that you had valet parking and someone to bring the luggage up and down from my room it was super clean and smelled clean. So thank you for a wonderful stay.

Stayed in May 2025

A LITTLE MORE LIGHT IN THE ELEVATOR AND THE 1ST FLORR LOBBY . . . A LITTLE TOO DARK FOR PEOPLE JUST GETTING THEIR BEARINGS COMING OFF A ROAD TRIP OR FLIGHT.

THIS PLACE IS UNBELIEVABLE !!! I KNOW I AM NOT SUPPOSED TO USE CAPS . . . BUT THERE IS NO OTHER WAY EXPRESS THE CONCEPT AND ITS PERFORMANCE. THE CLEAN IS PALPABLE, THE REDUCTION OF THE USE OF PLASTIC IS HEROIC TO SAY THE LEAST . . . ONLY GLASS, METAL, STONE, NATURAL FABRICS. THE ENTIRE HOTEL IS FILTERED WATER, THERE ARE NO BOTTLES OF WATER IN YOUR ROOM . . . THE ATTITUDE OF THE EMPLOYEES IS REFRESHING AND PLEASANT, GO TO THEIR WEBPAGE AND SEE THE 10-4 RULE . . IT IS THE ESSENCE OF HOSPITALITY, AND WE WILL SIGN UP AND BE PART OF THE REWARDS PROGRAM AND ALWAYS CHOOSE 1 HOTEL IF IT IS AVAIALABLE. KAREN S FLORIDA

Stayed in May 2025

Clean, smelled amazing and the staff was excellent!

Stayed in May 2025

I didn’t like my room location on the street side. I was near the elevator. I requested not to be by the elevator, but they were trying to accommodate me with the early check-in. That was the room that they had. I was too tired to go through getting another room and they did not offer or ask if I was comfortable with what I had after the reservation. also on the rooftop, there are a lot of floor, bricks or towels that are lifting up, which is a great hazard.

The plants. The decor.

Stayed in May 2025

Food options

The way I was treated

Stayed in May 2025

Love the experience from the very beginning of walking in the door. Everyone was so helpful and nice.

Stayed in April 2025

When we first got there, the check-in staff were not very welcoming or helpful. They almost seemed annoyed at our presence there. But as the days went by the service got better.

The valet service is a top notch A-1 service!!!! They were awesome from the first time we pulled in until the day we left. Our car ended up having a flat tire and all of the valets were trying to help us put the spare on as well as suggesting a tire service store for us to go to so we could get the tire fixed. They went above and beyond to ease our minds(especially my husband) so we wouldn't worry about the tire. EXCELLENT JOB TO THOSE YOUNG MEN!!!!!!!!!!!!!

Stayed in April 2025