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Reviews of Jayleen Clarke Quay Hotel 3 stars

25 New Bridge Road, Boat Quay, 059390 Singapore, Singapore

#435 of 491 hotels in Singapore

Guests' Choice

Review score

Based on 114 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.7

  • Location

    8.8

  • Facilities

    6.4

  • Staff

    7.9

  • Value for money

    6.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 23 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was cold And there was a beeping machinery at work each day but that wasn’t their fault

    Location good Staff lovely and very helpful

    Stayed in August 2025

  • Reviewed: 12 August 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Small room

    Nice staff

    Stayed in August 2025

  • Reviewed: 8 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quad ( 2 Double Decker Beds)
    • Stayed 4 nights
    • Submitted via mobile

    The room is a little small for 4 people

    Really good location

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    5 star service and helpfulness from staff.

    Stayed in July 2025

  • Reviewed: 22 June 2025

    8.0
    Good location
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Room would be very small for a couple and you can't open your bag without putting it on the bed. Bathroom door was dirty and breakfast wouldn't suit everyone, as it is Singaporean (fried rice, noodles etc) rather than cereals etc. Very concerned the fire exit stairway is blocked with lots of stuff, including chairs, bedding, paint pails, large packs of toilet rolls, desks etc. If there was a fire it's unlikely people would get out.

    Great location and the double room was comfortable for a single traveller. They have a lift and 24 hour reception. Very helpful staff.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Quad ( 2 Double Decker Beds)
    • Stayed 1 night
    • Submitted via mobile

    Nah

    I lived in Singapore quite a few years this budget hotel has Great location, great price !

    Stayed in May 2025

  • Reviewed: 31 May 2025

    5.0
    Staff was pleasant and but the black mould in the facilities were triggering my wife's asthma
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights

    Room was very small, made for difficult storage of suitcases. Mould in bathroom.

    The location was great, within walking distance to city and restaurants and public transport. Staff very friendly and helpful.

    Stayed in April 2025

  • Reviewed: 19 May 2025

    7.0
    2 Days Singapore Trip
    • Leisure trip
    • Family with young children
    • Deluxe (1 Queen + 1 Single)
    • Stayed 2 nights

    Breakfast was not good at all. It costs 12 SDG per person, and you need to have it from another facility (within 100 meters) of the hotel. I have requested check-out at 1 PM (before travel date), and the property confirms the same by writing. But on the day of check-out, suddenly they are saying (at 11:30 AM) we need to vacate the room by 12 Noon. This type of behavior is not acceptable. I may not mind if they, in the first place, did not confirm, and even if so, then they should have informed us much earlier.

    Location is exceptionally good. Rooms are good. Location - 5* and Room - 4*. Rooms are decent but breakfast is not up to the mark. For breakfast I will give 3*.

    Stayed in May 2025

  • Reviewed: 26 April 2025

    7.0
    Overall it was a good place to stay with family or as a solo traveller. Good value for money!
    • Leisure trip
    • Family with young children
    • Quad ( 2 Double Decker Beds)
    • Stayed 3 nights

    The buffet breakfast was good. However, the re-filling of the food menu items took longer and for a few items, they just excused that food is finished even hour and a half from the breakfast closing time. The response of the kitchen/serving staff was rude and disappointing.

    Hotel location was in the main city center with restaurants and shopping centers very close, Room and other amenities were very good. Bus stop is just a few steps from the hotel and train station is just across the road. Access is few steps from outside the hotel reception through overhead pedestrian bridge with escalator.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    8.0
    Singapore is super modern and safe. Prices are not as high as many think.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms a little small, but it was adequate.

    Staff was extremely helpful and friendly.

    Stayed in April 2025

  • Reviewed: 17 April 2025

    7.0
    It was comfortable , pleasant and convenient. The room was nice and quiet at night.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights

    Breakfast was at first very poor (particularly f you don't want rice, pasta etc. in the morning but would like a croissant, cake, , cereal and of course proper coffee !!) but having spoken to the lady accountant on the desk who was very responsive and she did provide more variety including cake/croissant from then on (except the coffee which they don't have as such). The room is a little shabby and could do with a makeover and one fire-escape appeared blocked with stuff such as trolleys, step ladder , other sundry detritus. There is a TV but didn't work that well and most of the programs were in Chinese.

    The room was fine ,comfortable with a good shower. Had to ask for additional pillows but they were provided. The aircon was good and quiet to operate through the night. Room was cleaned everyday and supplies (toiletries etc. which were good quality) provided. Location is excellent with good access to the metro and walking distance to main attractions such as Marina Sands.

    Stayed in April 2025

  • Reviewed: 30 March 2025

    7.0
    Highlight is location.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Very small space, I could not open my luggage. Walls are dirty. Feels like a very old, posh hotel that was not maintained properly.

    Location is great. Bed was comfortable. Refrigerator was very handy. Staff was kind.

    Stayed in March 2025

  • Reviewed: 19 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe (1 Queen + 1 Single)
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was very narrow. Some kind of construction or work outside early in the morning

    Great location and good for budget

    Stayed in March 2025

  • Reviewed: 12 March 2025

    8.0
    Understand ,it was comfortable stay by my guest.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights

    Nothing to say.

    My Guest like the Location as close to City Centre.

    Stayed in February 2025

  • Reviewed: 17 February 2025

    8.0
    Accommodation as expected. Entirely comfortable for our family of four. Great location for Chinatown
    • Leisure trip
    • Family with young children
    • Quad ( 2 Double Decker Beds)
    • Stayed 5 nights

    Ventilation was poor so there's a bit of mould in the bathroom but that's to be expected in such humidity.

    Excellent location- very proximal to Chinatown and public transport. Staff were friendly and helpful. Room as expected though we weren't too keen on the frosted bathroom door!! There is a clothesline of sorts on the top floor which was handy given how hard it is to dry clothes in the Singapore climate.

    Stayed in January 2025

  • Reviewed: 2 January 2025

    5.0
    It s alright but will probably think twice in making a booking in the future
    • Leisure trip
    • Group
    • Quad ( 2 Double Decker Beds)
    • Stayed 1 night
    • Submitted via mobile

    Dated and room rate

    Location

    Stayed in December 2024

  • Reviewed: 8 December 2024

    7.0
    Great value for couples and those seeking privacy.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The price difference from capsule hotels with free breakfast is too wide, even though the place is a little shabby and could use a repaint.

    The location is just across the Clarke Quay MRT and comes with a free breakfast in a sister hotel that is actually a small buffet (rather than just bread and pbj compared to others).

    Stayed in December 2024

  • Reviewed: 23 November 2024

    8.0
    Very clean
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very small room only just got bags in (ok for 1 night or 1 person) No hand towel or face cloth

    Cheap price Good breakfast Smoking terrace with table and chairs Very clean

    Stayed in November 2024

  • Reviewed: 15 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quad ( 2 Double Decker Beds)
    • Stayed 3 nights

    A bit too pricy for the small room with 2 bunk beds, but considering it's Singapore, that was the most affordable we could find close to the center. Overall, was a pleasant stay.

    Our flight was delayed by few hours so we arrived at 1am in the morning, and the reception was still open, waiting for us. Everyone was very helpful and welcoming,during our stay, they have a great breakfast, buffet style, which was only $12 per person. It's a great location, walking distance to the downtown

    Stayed in September 2024

  • Reviewed: 21 September 2024

    5.0
    Interesting and stress free
    • Solo traveller
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Changing of linen on bed/ towels Cigarette stumps on stairs

    Location on city Friendly staff

    Stayed in August 2024

  • Reviewed: 21 September 2024

    5.0
    We were relocated to another hotel that was barely passable.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    The room

    Breakfast

    Stayed in August 2024

  • Reviewed: 8 September 2024

    8.0
    Very good experience
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Room size

    Good reception Good food Less noise

    Stayed in September 2024

  • Reviewed: 31 August 2024

    7.0
    Good value.
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 3 nights

    Location excellent and Staff very nice.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • Quad ( 2 Double Decker Beds)
    • Stayed 2 nights
    • Submitted via mobile

    Good location, very friendly, helpful staff. Always enjoy my stay in this hotel.

    Stayed in August 2024

Showing 1 – 25

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