Reviews of Chez Allen
45/b underbank nuwaraeliya, 22200 Nuwara Eliya, Sri Lanka
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewHad a very good stay, excepted UPI as mode of payment
Only one charging point in 4 poeple room
Thank you so much for sharing your feedback! We’re happy to hear that you had a very good stay with us and appreciated the convenience of UPI payments. 🙏 We also note your comment about the charging point in the 4-person room. Your feedback is valuable, and we’ll work on improving this to make future stays even more comfortable. Hope to welcome you again soon! 🌿
Thank you so much for sharing your feedback! We’re happy to hear that you had a very good stay with us and appreciated the convenience of UPI payments. 🙏 We also note your comment about the charging point in the 4-person room. Your feedback… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewBeautiful views and the staff were very welcoming and friendly. The breakfasts and dinners were tasty and filling.
Steep driveway and stairs up to the rooms were difficult for elderly adult to walk up.
Thank you for your kind review! We’re delighted to hear you enjoyed the views, our friendly staff, and the meals. 😊 We appreciate your feedback regarding the driveway and stairs, and we’ll keep this in mind to better assist guests with mobility concerns. We hope to welcome you again soon!
Thank you for your kind review! We’re delighted to hear you enjoyed the views, our friendly staff, and the meals. 😊 We appreciate your feedback regarding the driveway and stairs, and we’ll keep this in mind to better assist guests with mobi… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewKind people that were very helpfull. The rooms were clean and the location was perfect!
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Thank you for your wonderful review! We’re delighted you enjoyed our hospitality, the clean rooms, and the location. 😊 It was a pleasure having you, and we hope to welcome you back soon!
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe best thing about the stay was the friendly treatment of its owners. A beautiful family that took care of us a lot in just one day that we stayed. The views of the site are spectacular. We have taken very good memories 🥰
Thank you so much for your kind words and for choosing to stay with us, even if just for one day! 😊 It truly means a lot to hear that you felt well cared for and enjoyed the views. We're so happy to know you left with beautiful memories — that’s exactly what we hope to offer every guest. Sending love from our family to yours, and we hope to welcome you again someday! 🥰🌿✨
Thank you so much for your kind words and for choosing to stay with us, even if just for one day! 😊 It truly means a lot to hear that you felt well cared for and enjoyed the views. We're so happy to know you left with beautiful memories — t… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewNice people, good breakfast
Bathroom door was broken. Interior decorations are unappealing
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewI love the design of the house, the vibe and tranquility of the place with a fireplace upstairs. Decent view too! The staff were quiet but extremely helpful especially when we accidently left a phone behind and they took the trouble to courier it back to us! Thanks to Shashin and Sajith!
The path was a little narrow coming up to the hotel so we had to park our van at the bottom of the entrance ramp and walked up with our luggage. Be careful of the monkeys! They can get into bedrooms easily if any windows are left open!
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewNice view, food was great . Catered for gf diet.
Sheets not clean , towels old .
Reviewed: 18 May 2025 · Stayed in April 2025
Verified reviewlocation
the parking was A big problems. by mistakenly parked in a wrong place and had a very bad experience with other hotel. straighter way they fight with me unexpected.
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewI had a lovely stay here, the accommodation is a bit further up the mountain and therefore has a beautiful view of the town.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewClean, comfortable beds and linen, good views and great privacy from the balcony of the room we stayed in.
Just the town happened to be in festival so it was noisy! Plus the rooftop floor had a large family with a lot of kids so they were super noisy into the late nights. But they were nice to not play music on a speaker when I asked them to come down a notch on the volume. ♡
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in March 2025
Verified reviewCozy wooden lodge with a warm, inviting feel Great views from the room and balcony (depending on the room) Fireplaces in the common areas add to the charm Peaceful location near the base of the mountain Courteous and helpful staff
-A bit tricky to find, despite signage -Vehicles can only reach up to a sloped walkway — not ideal for elderly guests or small children -Clothes rack was placed near the bathroom wall, and clothes got damp (possibly from rain or water leakage)
Reviewed: 1 May 2025 · Stayed in March 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewThe building had an old feeling to it.
My tap has no tap 😂 so had to use the shower for water since they couldn’t fix the tap handle.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewThe service boys were extremely cordial
We have booked the property with 3 double bedroom for same price but I have received 1 small room. We raised the issue with the owner and he agreed that the room allotted was not the same as the one paid for. Kindly do the needful
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewlocation
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewMountain view is very nice.. but for some rooms only.
Parking space is not enough. Rooms have no TV. Food is too expensive for the locals.some Rooms are compact like..