Skip to main content
  1. Hotel reviews homepage
  2. Sri Lanka hotel reviews
  3. Nuwara Eliya District B&B and inn reviews
  4. Nuwara Eliya B&B and inn reviews
  5. Reviews of Chez Allen

Reviews of Chez Allen

45/b underbank nuwaraeliya, 22200 Nuwara Eliya, Sri Lanka

#112 of 163 B&Bs and Inns in Nuwara Eliya

Guests' Choice

Review score

Based on 243 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    7.8

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    8.0

  • Free WiFi

    8.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Only one charging point in 4 poeple room

    Had a very good stay, excepted UPI as mode of payment

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Steep driveway and stairs up to the rooms were difficult for elderly adult to walk up.

    Beautiful views and the staff were very welcoming and friendly. The breakfasts and dinners were tasty and filling.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Very kind people and clean rooms!
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    /

    Kind people that were very helpfull. The rooms were clean and the location was perfect!

    Stayed in July 2025

  • Reviewed: 24 May 2025

    9.0
    Sweet place
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The path was a little narrow coming up to the hotel so we had to park our van at the bottom of the entrance ramp and walked up with our luggage. Be careful of the monkeys! They can get into bedrooms easily if any windows are left open!

    I love the design of the house, the vibe and tranquility of the place with a fireplace upstairs. Decent view too! The staff were quiet but extremely helpful especially when we accidently left a phone behind and they took the trouble to courier it back to us! Thanks to Shashin and Sajith!

    Stayed in May 2025

  • Reviewed: 13 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just the town happened to be in festival so it was noisy! Plus the rooftop floor had a large family with a lot of kids so they were super noisy into the late nights. But they were nice to not play music on a speaker when I asked them to come down a notch on the volume. ♡

    Clean, comfortable beds and linen, good views and great privacy from the balcony of the room we stayed in.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    -A bit tricky to find, despite signage -Vehicles can only reach up to a sloped walkway — not ideal for elderly guests or small children -Clothes rack was placed near the bathroom wall, and clothes got damp (possibly from rain or water leakage)

    Cozy wooden lodge with a warm, inviting feel Great views from the room and balcony (depending on the room) Fireplaces in the common areas add to the charm Peaceful location near the base of the mountain Courteous and helpful staff

    Stayed in March 2025

  • Reviewed: 18 April 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We have booked the property with 3 double bedroom for same price but I have received 1 small room. We raised the issue with the owner and he agreed that the room allotted was not the same as the one paid for. Kindly do the needful

    The service boys were extremely cordial

    Stayed in April 2025

  • Reviewed: 17 April 2025

    9.0
    Superb
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    location

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The accommodation had a nice view, but it was a bit hard to reach because it's high on the hill. We liked it because it was quiet. When we arrived it was cold and they welcomed us with nice tea and a fire to heat up.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    7.0
    Good and clean rooms but bad food
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were good. Nice view. But breakfast provided was not up to the value.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    7.0
    Lovely property with great views but not ideal for a big family with kids or elderly.
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    located on the edge of Nuwaraeliya town with beautiful views of the town below, really pretty during the day. The shared areas were the best parts - fireplace, carom board, cozy vibes. Staff were incredibly lovely and tried their best to accomodate our requests. 100% would recommend if you were after a mountains getaway with a group of friends on a budget. I travelled with a big group that included my 66 years old mother. The location was not ideal for an elderly person. The paved roads disappear on the way up the mountain and they become narrower and narrower. Even though it’s 2km out of town, the roads are pitch black at night - not easily accessible at night through winding mountain roads with no light. Also, if you travel in a big van like we did, parking is pain. Getting a big van up the hill and keeping it safe overnight was a huge concern. The hotel didn’t warn us about this despite my booking being for 6 people. Some of the amenities listed on this website were never seen during our stay. Ironing facilities, hair dryer etc.

    Stayed in April 2025

  • Reviewed: 5 April 2025

    9.0
    Good mountain view cottage
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    I like the old colonial style of this hotel. They made fire for us in the fire place which make it very comfortable. Besides, the from the room was amazing. We loved it a lot. The guide Mr. Ari was really good for taking us around. We loved him because of his caring nature❤️.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    9.0
    Amazing view and helpful staff
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Incredibly good and helpful staff. We enjoyed a tasty breakfast with a very nice view every morning. The man who works here can also take you on a tour around to see the tea plantation and the different waterfalls, incredibly nice experience.😊

    Stayed in April 2025

  • Reviewed: 24 March 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There was no shower gel in bathroom.

    Helpful staff and great dinner. The view from the hotel is amazing.

    Stayed in March 2025

  • Reviewed: 19 March 2025

    7.0
    It gave a great value for the money we paid and made our vacation memorable at NuwaraEliya.
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night

    Vehicle parking. So before reach there better check the parking space.

    Overall the place, view, persons and cleanliness are as we expected. B

    Stayed in March 2025

  • Reviewed: 8 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    They gave us room with a bit lower category, but is was maxi as well

    Location, view, fireplace

    Stayed in March 2025

  • Reviewed: 4 March 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The hot shower should get fixed .

    The staffs are very accommodating and friendly

    Stayed in March 2025

  • Reviewed: 16 February 2025

    9.0
    There is nothing more enjoyable than the hotel room view . At Chez Allen we had a great view of nature❤️❤️.
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    It was fine . Moreover it’s a two way traffic . We just can’t always expect good stuffs from property owners . Sometimes our acts matters too during stay in the property .

    The location and the behaviour of the staffs.

    Stayed in February 2025

  • Reviewed: 8 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Budget Triple Room
    • Stayed 1 night
    • Submitted via mobile

    there was a problem with hot water. if someone else uses hot water, you will not get it in your bathroom.

    clean and cozy place

    Stayed in February 2025

  • Reviewed: 31 January 2025

    9.0
    Great people. Great views! Thankyou:)
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Lovely views, good staff make all the difference, and they did. We had a budget room but could not complain as the cost for the room was extremely good

    Stayed in January 2025

  • Reviewed: 29 January 2025

    8.0
    Amazing views, unforgettable stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    For the price and cold location, the ability to have enough hot water for showers should be available.

    Amazing views, very clean, comfortable rooms, warm blankets for the cold nights. Staff was friendly and the breakfast was delicious.

    Stayed in December 2024

  • Reviewed: 27 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    We reserved for 12 but there was a problem and the summary of the reservation only appeared to be for 7 people due to an error.

    Stayed in January 2025

  • Reviewed: 24 January 2025

    8.0
    Perfect Mountain Getaway
    • Leisure trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Other guests talking and smoking on the small adjoined balcony with ours. Too loud and smelled awful. However, the staff promptly removed them when brought this to their attention. That area should not be public. We did not get to experience the fireplace which was a major reason we booked for the holidays vibe.

    We had the balcony room on the top floor overlooking the mountains… absolutely gorgeous! Very comfortable beds, tea kettle, hot showers, good WiFi! Lovely sunrise/sunset view! The decor in the hotel made you feel you were in a rustic family cabin. We LOVED IT! Staff were extremely kind and attentive. They specially made us a Sri Lankan breakfast during our stay.

    Stayed in December 2024

  • Reviewed: 18 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Drive up the road to the homestay can be difficult for heavy vehicles

    Extremely well maintained property with helpful and friendly staff. Great views of the mountains from the balcony. English breakfast is good and the fireplace was an icing on the cake :)

    Stayed in January 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: