35/1 Wellawaya Road, Ella, 90090 Ella, Sri Lanka
#164 of 189 hotels in Ella
Guests' ChoiceBased on 76 hotel reviews
7.8Cleanliness
8.0
Comfort
7.8
Location
8.6
Facilities
7.3
Staff
8.6
Value for money
7.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 September 2025
Kushantha
United Kingdomnothing
Food and other things are really good.
Stayed in August 2025
Reviewed: 31 August 2025
Mauricio
United StatesNo wifi in the downstairs rooms
Great location and price! Wonderful breakfast and the staff was very helpful.
Stayed in August 2025
Reviewed: 7 July 2025
Peter
AustraliaThe bed linen didn't fit the bed.
The hotel is right in the middle of Ella at the end of a very steep driveway. Room was light and spacious and had views. Excellent breakfast.
Stayed in July 2025
Reviewed: 6 March 2025
Thomas
DenmarkVery good breakfast. Owner was nice and helpful.
Stayed in March 2025
Reviewed: 29 January 2025
Deepesh
MalaysiaRooms can get an upgrade
The property is close to the main road which helps when it comes to food and walking around. The walk to the hotel is up a short steep climb. Rooms are spacious and clean but can get an upgrade since they are clearly old now. Breakfast was the highlight- the chef was delightful and took good care of us and our kids with the variety of food options.
Stayed in January 2025
Reviewed: 27 January 2025
Max
SwedenNoisy neighbors and thin walls.
Great breakfast.
Stayed in January 2025
Reviewed: 24 January 2025
Singey
IndiaSlow WiFi
Friendly staff, great location !! Beautiful view from room.
Stayed in January 2025
Reviewed: 6 January 2025
Robertson
AustraliaLocation was central to Ella. Staff were so accommodating.
Stayed in January 2025
Reviewed: 4 January 2025
Norma
Sri LankaThe climb to the hotel was too steep for me.
Breakfast was very delicious with many viands. Each dish was well prepared by the chef with interesting mix of flavors and spices. Assortment of fresh fruits and sweets were also served.
Stayed in December 2024
Reviewed: 22 December 2024
Vinay
IndiaWelcoming staff. Big rooms. Scenic view.
Stayed in November 2024
Reviewed: 12 November 2024
Ramesh
Indianothing
spacious. free parking. room size. location.
Stayed in November 2024
Reviewed: 19 October 2024
Rosemary
AustraliaThe driveway
Place and staff was lovely
Stayed in September 2024
Reviewed: 13 October 2024
Kevin
United StatesStaff was friendly and the breakfast in the morning was good.
Stayed in October 2024
Reviewed: 4 September 2024
Faiza
BangladeshThe showerhead in the bathroom does not work. There is no intercom in the room, so no way to reach the staff. Our rooms were on the 3rd floor and there is no elevator. The staff are barely visible. The hotel is an extremely steep walk up the hill, which was very difficult to do during the night, but the walkway was well-lit however. We lost our breath and had to take a break like 4-5 times. The property is a little old, which is reflected in the bedroom furniture and amenities. The price charged for the stay did not at all serve up to the expectation.
The view from the hotel room was very nice to wake up to, the hotel overall was very quiet which is what I prefer and the property was clean.
Stayed in August 2024
Reviewed: 7 April 2024
Liri
IsraelLight all over the room with curtain, no hot water in the shower, electricity breaks at list once a day.
The stuff was nice and excellent breakfest
Stayed in April 2024
Reviewed: 15 March 2024
Vardanyan
ArmeniaGreat staff, they were helping us a lot. Compared to other places, the hotel room was comfy and clean.
Stayed in March 2024
Reviewed: 11 March 2024
Stephen
United KingdomNo lift On top floor Very steep bank to get to hotel Only people in the hotel
The view from the room
Stayed in March 2024
Reviewed: 1 March 2024
Cabraal
Sri LankaThe standard of the staff was very poor. The person in charge was clueless about possible activities and couldn't give us any information regarding sightseeing. He was not aware of train times, how to get to 9 Arches bridge etc. Basic information that the hotel should be able to provide...
The location was excellent... right in the heart of the town but situated higher up so no traffic noise bothered us. View is not great!
Stayed in February 2024
Reviewed: 5 January 2024
Estelle
FranceJust one consequence, there is some music on late time because of the bars.
Great hotel. The rooms are clean and spacious. The staff very friendly. The hotel is well-placed in the city near all the restaurants and bar.
Stayed in December 2023
Reviewed: 9 September 2023
Jagath
Sri LankaEverything was very good, except that the room TV was not working.
Very Good location, but the way up hill is bit too sleep to climb. The service was very good and the breakfast was delicious.
Stayed in September 2023
Reviewed: 21 August 2023
Mairif_samir
Bahrainas almost ella's hotels it is located on an UP hill you have to walk 50m of 45 degrees elevation. this is the case of most hotels. the furniture is a bit dated
Very good location on the main street of Ella . side to a tea plantation .. facing the mountain and near the jungle . you can enjoy surise ,birds watching and taking pictures of squirls and buterflies. calm and clean . Spacious rooms separated bathroom . AC and Hotwater working very well. the staff were helpful and smilling. very good value for money.
Stayed in August 2023
Reviewed: 21 July 2023
Sander
NetherlandsIt looks.a.bit old and the wifi is sometimes not so fast.
Great location and good breakfast.We.had a good room with a/c and great service and warm showers. You can smoke on the balcony of the room and have a quiet sleep.
Stayed in July 2023
Reviewed: 2 August 2025
Sriraam
United Arab EmiratesLocation in the centre! Lots & lots of restaurants and cafes around buzzing with travelers! Very spacious rooms and friendly staff, excellent breakfast. It was a homely experience. Nice mountain view from the rooms. Staff were very welcoming and helpful.
Stayed in July 2025
Reviewed: 18 April 2025
Anjana
Sri LankaHilly road leads to the hotel
Food was excellent.friendly staff. Kumara trisho driver given by the hotel was excellent.we enjoyed our trip thanks goes to everyone
Stayed in April 2025
Kansas City, USA
Ko Kood, Thailand
New Delhi, India
Protaras, Cyprus
L'Estartit, Spain
Veľká Lomnica, Slovakia
Loreto Aprutino, Italy
Nevsehir, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content