Location is a little far from town, you need a car or rely on taxis. The room we booked was supposed to have an infinity pool, none of the rooms here have that facility, bit annoyed that we paid extra for this. The service at breakfast was not always very smooth, drinks were forgotten, wrong hot food supplied. Rooms have no shelves or drawers, this was very annoying. Tea and coffee facilities available in room, but no milk was supplied, you had to keep getting it from room service.

Staff, service and food and drink was good. .

Stayed in September 2025

Pool breakfast staff and everything was amazing nothing to complain about

Stayed in September 2025

Nothing

The team was very kind and helpful, the room is big and clean.

Stayed in August 2025

All was amazing, new beautiful hotel, quiet, beautiful location, comfortable bed, very helpful and nice staff, would definitely return.

Stayed in August 2025

Food was really expensive

Really nice hotel , close to the town and beaches ! The pool, food and staff were really helpful

Stayed in August 2025

If we had to nit pick, the lunch / bar menu is quite poor. €30 for a club sandwich is expensive . An offering of pizza at a more economical value would go along way no doubt. We also wanted to look into the spa experience and use the turkish bath / ice bath but it was €100 per person. Expensive for what it was. Other than that - perfect.

I have to say we were absolutely delighted with our stay at Cala Ponte Hotel. From the moment arrived we were greeted by Antonio who brought our luggage into the reception... while we awaited to be checked in we were brough tot he bar and given a fresh juice. Ilia was the waitress and very friendly. Antonio parked my rental car and when we checked in brought us to our room via golf buggy, a really nice touch! Upon check in the room was very clean and tidy and had it all. It was so peaceful. Cristian brought us into Polignano most nights on the buggy and can collect up to 10:30 free of charge which was fantastic. It is about a 5 minute drive and it could be walked! The pool was refreshing and clean and the wait staff and lifeguard were very friendly. It was only opened this summer so some small improvements will happen here and there but overall. We would go back in a heartbeat.

Stayed in August 2025

However, the spa experience fell short of the standards one would expect from a Marriott-affiliated property. The massage had the potential to be a relaxing interlude, but the lack of attentiveness and professionalism was disappointing: no prior questions were asked regarding allergies, sensitive areas or health conditions – which should be standard practice in any upscale spa. One of my friends received a treatment directly on an injured area, with no adjustment despite clear signs of discomfort. Moreover, the therapist’s attitude felt unprofessional: repeated sighs and robotic movements gave the unsettling impression that she simply wasn’t enjoying what she was doing. It’s a shame, as this type of oversight detracts from an otherwise enjoyable stay. A stronger alignment with international wellness standards would help elevate the spa to the level of excellence the rest of the staff already strives to deliver.

Overall, we had a pleasant stay at Cala Ponte Resort. The staff were kind and the surroundings well maintained. We especially appreciated the welcoming atmosphere and the peaceful setting.

Stayed in August 2025

A cynical approach to making money. Nothing was complimentary and there was a charge for everything. For instance, only water was provided in the room for free on one night of four and when I asked how much a transfer would be to a local train station, we were quoted four times the amount that a local taxi company charged. They even charged 5 Euros for an espresso (whereas every other hotel at this level have provided a Nespresso machine in the room). This would be fine for a budget hotel but given this hotel is already quite highly priced it came across as money grabbing. The hotel is also a a good 30 minute walk from any decent restaurants etc so budget €20 euros for a return TukTuk for two most evenings.

Newly renovated, lovely rooms, great swimming pool, nice spa and well equipped gym. The restaurant was excellent (the chef was fantastic) although very expensive and some of the staff were very helpful.

Stayed in July 2025

As the hotel was approx a 20-30 minute walk from the town, a courtesy ride to/from Polignano would be a great idea

Beautiful tasteful rooms with great air conditioning that was needed! Staff could not do enough for you

Stayed in June 2025

Excellent quality of finishings, very nice style

Stayed in June 2025

The design of the Cala ponte is beautiful. The attention to detail, lighting, furnishings, and colours were very well curated to the region. Food in the restaurant was very good. The pool is amazing. Grazie Millie

Stayed in June 2025