The staff , the breakfast , the pickup at the parking spot and transportation to thrhotel, the room and room design , the location , everything !

Stayed in September 2025

Not much to be unhappy about!

Amazing place! Room was lovely and the bath/ shower was like being in a Roman bath all of your own. The location is perfect! Stepped out of our room straight onto a view of the ravine and cave dwellings. Everyone who worked at the hotel was friendly, polite and extremely knowledgeable

Stayed in September 2025

I had an amazing experience at this hotel. The staff were incredibly kind and helpful, the rooms were spotless, and the atmosphere was relaxing and The breakfast is perfect.

Stayed in August 2025

Absolutely brilliant service, Giuseppe picked us up from the car park and gave us loads of information about Matera on the way to the hotel. He was also kind enough to give suggestions as to the "must see" locations and beat restaurants. The room was massive for the price and with air con. The views just outside the hotel were stunning.

Stayed in August 2025

The only problem we had was the soft bed which was too slouchy. We had some back pain after 3 nights.

Staying in the cave is a great experience. The bathroom and the tub are great! The hotel is stylish in a minimalist sense. Staff is simply cheerful and helpful.

Stayed in August 2025

Stayed at Basiliani Hotel in Matera and loved the experience! The room was spacious, spotless, and beautifully designed, blending the historic charm of the Sassi with modern comfort. Location is perfect—quiet yet close to all main sights. Breakfast had tasty local options, and the staff were friendly and very helpful. Note: parking is not allowed as it’s in a restricted zone, and Google Maps may not take you directly to the reception, so it’s best to follow the hotel’s instructions. Highly recommend!

Stayed in July 2025

Staying in a modified cave that's thousands of years old was a very unique experience. Great space, location, views, breakfast was delicious, everything was easier than expected. Pickup at a local parking lot was perfect. Would definitely stay longer & recommend to anyone interested in visiting this place.

Stayed in July 2025

Room was sensational. Perfect for our family of 4. Location was good, not absolutely central but relatively easy to get around. Breakfast was a great, simple buffet, with a good choice of Puglian options, good service and great coffee

Stayed in July 2025

Nothing

Great, unique location with great staff

Stayed in July 2025

At night the mezzanine level was hotter, and the kids found the AC just couldnt cut it up there.

The location is great, in the sassi, adjacent to the sassi area acquired by the government and set aside to eventually be developed as a museum. So it is quiet, with gorgeous gorge views. Most helpful was the free shuttle from and to our car park, and to where our walking tour started (38 degree heat). Breakfast was good. We were in a studio mezzanine to sleep our adult kids up top, the privacy was good. We had a bath too!

Stayed in July 2025

Shower curtain needed. Everything else great.

Great location and amazing breakfast included. Very clean and had everything we needed. Picked us up at the free parking garage to bring us to hotel too.

Stayed in July 2025

Light would come in the room in the morning without a way to fully block

location, breakfast, cleanliness

Stayed in July 2025

Nothing

Everything - from the pick up. Breakfast and especially the bathroom. Very spacious and quiet with great staff.

Stayed in June 2025

Nothing

Everything, it was above our expectations

Stayed in June 2025

Great location, atmospheric rooms, friendly staff.

Stayed in June 2025

Nothing. Like everything

Very great experience. Staff was helpful and friendly with any questions.

Stayed in June 2025

Nothing!

The room was exceptional! So well designed and extremely comfortable. The breakfast was superb - with fresh fruit, cereals, eggs, yogurt, cheese, meats and fresh bakery goods! Plus, coffee and capuchino was available in my room. The staff - particularly Mary - helped me with pick up times on numerous occasions - she was effecient and extremely helpful in a stressful situation when at a last minute a tour was canceled. Also the driver - name starts with an M - sorry can;t remember - he was the ipitomy of patience - as I needed assistance with luggage and getting to tours on time. The VERY BEST place to stay in Matera - oh, an a quiet area!!!

Stayed in June 2025

Great Location in Matera - can’t be better!

Stayed in June 2025

Everything great Nothing negative

Great location in the Sassi area in Matera Pick up at the parking lot to the hotel was seamless Great communication -excellent place-top notch!

Stayed in June 2025

Nothing negative to say. Maybe somewhere to sit in the room would be nice

The staff at Basiliani couldn't be more helpful. From picking us up and dropping us off at the free parking area, to making dinner reservations and carrying our luggage from the van to our room. The view over the Gravina is spectacular! The breakfast and the service at breakfast is fantastic. We loved staying in the 'cave' room. The shower/spa was one of a kind.

Stayed in May 2025

The staff was very friendly. The breakfast was copious. The location was magnificent.

Stayed in May 2025

This place is stunning! The room is in a cave and it’s huge !! The staff were amazing and it was the best breakfast we had in Italy!

Stayed in April 2025

There was no bidet

Location Size of the room The breakfast

Stayed in April 2025

Great place to stay in once in Matera!

Stayed in April 2025