Reviews of Four Points by Sheraton Budapest Danube 4 stars
1133 Budapest, Garam utca 4/a, Hungary
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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewA fantastic hotel along the Danube. The room is modern and extra clean, and the breakfast is of great quality and has plenty of healthy options. The staff is incredibly professional and friendly. I had a pleasant time.
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewthe parking facilities are not properly organized, searching and finding a free spot is by luck and it’s all over the garage
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNeat and clean
Leaking electric kettle Washbasin in bathroom not operating as result of trap not closing
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGood breakfast, amazing pastries.
A pack of cigarettes was stolen from my room which was unexpected from a branch of Sheraton. Lack of security.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe hotel was clean and neat, and the staff were friendly and polite. The room had everything we needed and was really comfortable.
The only disadvantage is the location, it’s a bit too far from the main tram and subway stations.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewExcellent location with a nice view of Donau river from our balcony. Good service! Possible to park the car in the garage.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe rooms were large, and the beds were extremely comfortable. The Location was amazing, only a short walk away from very nice brunch spots and across from a lovely park. The windows keep noise out and the room was also very clean upon arrival. the hotel was much better than we anticipated and definelty good value for money.
There was not really anything I can say I did not like.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewWe had an absolutely wonderful experience at this hotel. Upon arrival, we were unexpectedly given a complimentary room upgrade – incredible! The reception staff were extremely warm and welcoming, and the service throughout our stay was impeccable.
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewIt was wonderful - a clean hotel within the walking distance of all the sights such as the Parliament, St. Stefan’s Basilica - we even walked to the Central Market. A big shoutout to the wonderful staff - Aniko (sorry if I misspelled) and everyone else!
Nothing
Dear "monkey1980", Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and appreciated our clean rooms and central location—being within walking distance of so many iconic sights is something we’re proud of. A special thank you for your kind words about Aniko and our team—it truly means a lot to all of us. We hope to welcome you back again soon! Best regards, Lilla Szalai Front Office Manager
Dear "monkey1980", Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and appreciated our clean rooms and central location—being within walking distance of so many iconic sight… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewBed was so comfortable and place was clean and stylish.
It was expensive, especially considering its location.
Dear Charla, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the comfort of the bed and appreciated the cleanliness and style of our property. We’re sorry to hear that you found the pricing to be on the higher side. We continuously strive to offer a balance between value and quality, and your comments will certainly help us in that effort. We hope to have the chance to welcome you again in the future! Best regards, Lilla Szalai Front Office Manager
Dear Charla, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the comfort of the bed and appreciated the cleanliness and style of our property. We’re sorry to hear that you found the pricing to… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewStuff is not nice to guests. They throw us out of the rooftop bar without warning that they close exactly at 11pm (we ordered 10 minutes earlier a drink).
Dear Mitja, Thank you for your feedback. We're truly sorry to hear about your experience and regret that it caused any inconvenience during your stay. Please allow us to clarify that, according to our bar’s official opening hours, we are required to close at 11 PM. We have investigated the mentioned issue and as per our colleague's information, he did inform you, and the closing time is also clearly displayed at the bar. Unfortunately, due to local regulations, we are not legally allowed to stay open beyond this hour. We appreciate your understanding and hope to have the opportunity to welcome you again in the future under better circumstances. Best regards, Lilla Szalai Front Office Manager
Dear Mitja, Thank you for your feedback. We're truly sorry to hear about your experience and regret that it caused any inconvenience during your stay. Please allow us to clarify that, according to our bar’s official opening hours, we … Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewVery clean hotel and rooftop bar was amazing
Nothing
Dear Aya, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, especially the cleanliness of the hotel and our amazing rooftop bar — it’s one of our favorite spots too! We truly appreciate your feedback and hope to welcome you back again soon. Best regards, Lilla Szalai Front Office Manager
Dear Aya, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, especially the cleanliness of the hotel and our amazing rooftop bar — it’s one of our favorite spots too! We truly appreciate your fee… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewI’ve stayed at Four Points by Sheraton Budapest three times already, and it’s always a highlight of my trips. The rooms are spacious, comfortable, and well-equipped, with great beds and a functional desk for working. The view from the balcony—especially on the higher floors—is breathtaking, overlooking the Danube and Margaret Island. The staff at the front desk are exceptionally welcoming and professional, making every arrival and departure feel warm and personal. The Rooftop Bar on the 9th floor is a real gem—ideal for a relaxing coffee or glass of wine, with an amazing view and friendly service. The location is perfect: close to great restaurants and bars, and within walking distance of Heroes’ Square and the famous city park. Highly recommended for business trips, solo travel, or a weekend with friends or a partner. I’ll definitely be coming back!
The coffee machine in the breakfast area could be improved. Some more English and German speaking TV channels would be great.
Dear Ivo, Thank you so much for your thoughtful and glowing review! It’s truly a pleasure to welcome you back each time, and we’re honored to be a highlight of your trips to Budapest. We’re delighted that you enjoy our spacious, well-equipped rooms and the breathtaking views over the Danube and Margaret Island — especially from the higher floors. It’s also wonderful to hear such kind words about our front desk team and the Rooftop Bar. Creating a warm and welcoming experience is something we strive for with every guest, and your feedback means the world to us. Thank you for highlighting our convenient location as well — we’re glad it makes exploring the city so easy and enjoyable for you. We also truly appreciate your suggestions regarding the breakfast coffee machine and TV channels. Your comments have been shared with the relevant teams for consideration as we continue to improve our guest experience. We look forward to welcoming you back for your next stay — whether it’s for business or leisure — and hope to make it even more memorable! Warm regards, Lilla Szalai Front Office Manager
Dear Ivo, Thank you so much for your thoughtful and glowing review! It’s truly a pleasure to welcome you back each time, and we’re honored to be a highlight of your trips to Budapest. We’re delighted that you enjoy our spacious, well-equi… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in April 2025
Verified reviewGood breakfast and reasonably ok locatio
No related to the hotel but the taxi they got us dropped off us at a wrong Port of our Danube cruise With luggage and our age it was painful
Dear Tilak, Thank you for taking the time to share your experience. We're glad to hear you enjoyed the breakfast and found our location reasonably convenient. We’re truly sorry to learn about the issue with the taxi drop-off. Although this service is operated externally, we completely understand how frustrating and difficult that must have been—especially with luggage and considering the circumstances. Please rest assured we will follow up with our partners to help prevent such situations in the future. We hope to have the opportunity to welcome you back and provide you with a smoother experience next time. Warm regards, Lilla Szalai Front Office Manager
Dear Tilak, Thank you for taking the time to share your experience. We're glad to hear you enjoyed the breakfast and found our location reasonably convenient. We’re truly sorry to learn about the issue with the taxi drop-off. Although… Show more
Reviewed: 14 May 2025 · Stayed in March 2025
Verified reviewReviewed: 12 May 2025 · Stayed in March 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewClean good size with beautifully view to Danube
We liked everything
Dear Natalija, Thank you for your kind words and for choosing to stay with us again. We’re thrilled to hear you enjoyed another pleasant stay, especially the cleanliness, spacious room, and the beautiful view of the Danube. It means a lot to us that you liked everything, and we truly look forward to welcoming you back for many more great stays! Sincerely, Lilla Szalai Front Office Manager
Dear Natalija, Thank you for your kind words and for choosing to stay with us again. We’re thrilled to hear you enjoyed another pleasant stay, especially the cleanliness, spacious room, and the beautiful view of the Danube. It means a lot… Show more
Reviewed: 11 May 2025 · Stayed in April 2025
Verified reviewClean , comfortable, receptionist could speak good English.
But far from city centre , but can walk along the river towards the famous views.
Dear Jinchun, Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear you found the hotel clean and comfortable, and that our receptionist's English skills helped make your stay easier. While we’re a bit outside the city centre, we're happy you enjoyed the scenic walk along the Danube and the beautiful views along the way. We hope to have the pleasure of welcoming you back in the future! Sincerely, Lilla Szalai Front Office Manager
Dear Jinchun, Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear you found the hotel clean and comfortable, and that our receptionist's English skills helped make your stay easier. While we’r… Show more