Location is close to the piste.

Stayed in April 2025

Lack of kitchen utensils.

Facilities were fantastic! The room was very spacious.

Stayed in April 2025

Generally very good - only tiny issue was that the bar closed early a day before we checked out which was strange given we were booked to stay until the next day

Location, pool facilities, friendly staff

Stayed in April 2025

We couldn’t use the balcony as there was a constant driping of water from above. This was partly due to the weather melting the snow, but didn’t seem to affect other balconies the way it did ours and meant we weren’t able to sit out once. This is the only fault I could find with the property.

It was very clean and well presented. It had everything you needed, plenty of crockery and a starter kit of essentials that you would need for the kitchen which was very helpful. The staff were all incredibly helpful.

Stayed in April 2025

We were allocated a room we had been told was floor 1, however, in the building it was in it was the equivalent to -4. It felt like the basement. Not very clean. The bar was closed 4 out of the 7 days we were there.

3 bedroom apartment is a generous size with three bathrooms. Nice living area. Great location for ski in/out. Staff were helpful in reception.

Stayed in March 2025

Tv could have been a smart tv with Netflix and prime available to log into, as there was limited English channels Microwave would have been useful oven was tricky to use

Appartment felt spacious with great views pool area with sauna was great

Stayed in April 2025

Location is a tad far from the ESF meeting point i.e. uphill. Since we were with family and beginners it was a hard uphill walk. One can easily call the horse sleigh to assist.

Very comfortable locations with access to almost everything we need ie. ski shops, rentals, restaurant. We stayed at the Chandra wing so its really close to the reception. Travel from reception upon arriving is via underground no no need to drag luggages through the snow. From Amara it is a short walk / ski away to the Proclou run.

Stayed in April 2025

Sofa was very uncomfortable (seems to also be a sofa bed and the seat cushions kind of slide off…) which is not really what you want when coming back from skiing. Little things like there being no sharp knives or wooden spoons in the kitchen was a bit annoying. Also no oven - just a microwave. Pool was disappointing - cold, small (considering the massive size of the complex) so very busy. Just one outdoor jacuzzi so very hard to get in it.

Amazing views, comfortable beds, great location near to pistes. Reception staff were helpful. Lovely being able to watch the horse taxi pick up the kids for ski school outside the front door.

Stayed in April 2025

Nice view and good location with ski in ski out.

Stayed in March 2025

Check in was disappointing. We tried to check in at 5.00pm as stated and were informed it is 'after 5.00pm' and our apartment wasn't ready. We eventually got our keys at 5.45pm. Having driven from England, we were really tired, so it would have helped if we could have sat in the bar, had a drink and relaxed to enjoy the amazing views … but … there was a sign stating that the bar is closed until the end of March! When I enquired why the bar was shut, I was informed that 'it is not possible to open it at this time'. ( Such a shame as the bar area is lovely, but all stools were stacked behind a bar, that look beautiful) ( 5 star with no bar area available was disappointing! ) That said, the following day, the Manager contacted us to apologise for the late check in and a gift of a pot of wonderful honey and toiletries was left in our apartment, which was a kind gesture. I appreciate that delays can happen, so I want to reiterate that this is a lovely place to stay with amazing views above the clouds. The heated boot room led straight out onto a lovely slope, suitable for all abilities.

Stayed in March 2025

Radiators in the bathrooms didn’t work Boot driers in ski lockers didn’t work/no instruction Dishwasher was poor at washing dishes and had to wash by hand aswell

Location Swimming pool Pastry delivery

Stayed in February 2025

The only thing I can find fault in was the toilet on upstairs had a awful smell. But it didn’t ruin our stay

The location was fantastic, the apartment was very spacious and modern, the pool and the gym was great to have and ski set hire in the building was very convenient

Stayed in February 2025

Lack of pillows. Beds a bit stiff.

Rooms Clean and Fresh, Good Location.

Stayed in February 2025

As usual there were minor issues with the reception, we arrived at 01:30 AM, they gave us the key, we went into the room, but the key was not working. This scenario has repeated and we were exhausted by 6 hours flight and 2 hours driving. They have to check the cards prior guests arrival. The reception has tried to charge the parking twice. However after an explanation that we have already paid, they agreed it is fine. However the way how this whole thing happened was unpleasant. Nevertheless, we mark 10/10 for the stay which was romantic, snowy and very pleasant. We love AVORIAZ, and this hotel is a very nice place. Be patient with the reception, many people are at the training there or something like this.

I like the proximity of slopes, the spa and the nearest restaurant.

Stayed in February 2025

The room was ready very late. I believe we had to wait until 9pm so after a long drive it wasn’t ideal. The apartments are a little outdated/ beaten up. We rented an apartment for 6 and only received 2 bath robes. No shampoo or body wash. The spa was already fully booked for the entire week when we arrived on Saturday.

The pool/ sauna is terrific after a day skiing.

Stayed in January 2025

Dishwasher wasn’t working properly. Bar was closed on Weds and Thurs as the bar person broke her leg. Thurs was the advertised kids activities with “cotton candy, popcorn, hot apple juice and mulled wine”. None of this was available as the bar was closed. Finally after lots of complaints from parents, someone came over and took drink orders. The “hot apple juice” ended up being 4 bottles of apple juice from the bar and we were charged 5.50 euro each which seems excessive. I assumed maybe the kids treats would be free for the activity.

Second time staying here. Love the pool, spa and access for drop offs. My wife had a massage at Deep Nature and it was one of the best she’s had. The hotel staff were friendly and leant out sleds whenever we asked for them. The ski locker was also very convenient. Our room had a great view.

Stayed in January 2025

No breakfast available. Bar a complete joke. No ice ! No tonic water ! No Heineken !

Stayed in January 2025

You had to pay €22 to get into the jacuzzi and it was freezing. It is outside and I understand the weather outside is cold but the water should be really warm. Very disappointing and it should be included in the pool area and foc. The cues for the pool table were damaged at the ends and not really useable. It was a shame because the pool table was great and something to entertain on an evening. Could do with more useable cooking utensils such as wooden spoon/spatula.

The apartment was on two floors and like being at home Heated ski boot rack in the ski lockers was soooo good. Views were amazing and easy to ski in ski out. Well equipped with racks to dry clothes, dishwasher etc. Gym was great with some good cardio machines and a few light weights.

Stayed in January 2025

The receptionists are not very welcoming

The location, is perfect

Stayed in December 2024

None

Very smart, clean ski in ski out property.

Stayed in December 2024

- some difficult to offer a solution at the black out. But at the end it was fine.

- all

Stayed in July 2024

- We did not find a microwave but apparently there was one so we probably did not look carefully enough

- Super apartment extremely well furnished, with everything of high quality, well insulated doors, comfy beds, nice TVs, big kitchen - Amazing 5 star staff and service, felt amazing and luxury feel surprised us in apartment setting - Lovely pools, including for our 1year old and sauna which we enjoyed even in summer - Discovering Avoriaz in summer was great and a pleasure we did not know (been in winter many times) - Parking inside is fully connected to hotel so could easily bring things up / down to room

Stayed in August 2024

Excellent and fantastic views. Quite spacious appartement.

Stayed in August 2024

This is not regarding the property but booking.com They falsely advertise the local tax is included in your booking but in fact it is not so beware! Unless you book directly with the property you have to pay this on checkout. Also the parking during summer season is 60 euros a week not 100 as some reviews state! That's in winter. We thought that was a fair price.

Pitch perfect! Clean comfy rooms, stunning views and has everything you could need. Own parking, spa, sauna, pool, bakery delivery to reception, launderette separately paid for if you need it. The kitchen has everything you need but we did bring our own cleaning products and kitchen rolls.l as well as extra toilet paper. Supermarket and bakery 5 min walk away. Plenty of towels for everyone. Even the sofa bed was huge and comfy which we didn't expect. We will be back for sure! Loved it. The property is multi pass approved so you can get a huge discount but you have to book directly through their website which we did not know.

Stayed in July 2024