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  5. Reviews of Hôtel AKENA Biarritz - Grande plage

Reviews of Hôtel AKENA Biarritz - Grande plage 3 stars

19 Avenue De La Reine Victoria, 64200 Biarritz, France

#29 of 53 hotels in Biarritz

Guests' Choice

Review score

Based on 270 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    8.0

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 6 October 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Welcoming staff, excellent breakfast, comfortable rooms, great position.

    Stayed in October 2025

  • Reviewed: 29 September 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Do NOT open the windows because you will get eaten alive by mosquitoes (our own fault, not the hotel's).

    The location is very good, very close to the beach and the main attraction points. The breakfast was excellent, the atmosphere is very cozy and the reception and staff are all welcoming.

    Stayed in September 2025

  • Reviewed: 25 September 2025

    8.0
    Very enjoyable 4 night stay to visit Biarritz
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It’s situated in a quiet area which is good but there are no shops cafes or restaurants close by.

    Nice relaxed atmosphere Good comfortable room Good breakfast choice

    Stayed in September 2025

  • Reviewed: 24 September 2025

    9.0
    Loved Biarritz, such a beautiful place. The hotel was convenient for everything and the staff lovely
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much. Parking was a tight.

    Charming boutique hotel in a beautiful location . Very welcoming staff and great breakfast

    Stayed in September 2025

  • Reviewed: 21 September 2025

    8.0
    Comfortable stay, great location
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was basic and lacking in plug sockets. No mirror in bedroom. Air conditioning unit stopped frequently so often it was hot in the room.

    Great location not far from the beach, restaurants and bars. Staff were friendly and helpful. Breakfast was very good. Bed was very comfortable .

    Stayed in September 2025

  • Reviewed: 15 September 2025

    7.0
    Quite satisfied and woukd recommend for a short stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Good location, 5 minute walk to the beach. It was clean and has the basic necessities but no fridge in room. It is reasonably priced and very helpful and friendly staff. Probably a 3 star hotel. They offer a nice breakfast for extra charge but did not charge me when I only had coffee.

    Stayed in September 2025

  • Reviewed: 12 September 2025

    8.0
    Good location in Biarritz
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast room staff needed to do a better job keeping up with clearing tables and ensuring the small supply of scrambled eggs and fruit cocktail was replenished. One of the receptionists was more concerned with finishing her cigarette outside even though she saw us standing at the front desk.

    Great location near Grand Plage, bakeries, grocery store and laundromat. Drink voucher available if you stayed 2 nights and didn’t have your towels changed. Parking on site but pricey.

    Stayed in September 2025

  • Reviewed: 10 September 2025

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Duplex Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location and style

    Stayed in September 2025

  • Reviewed: 10 September 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    clean room on the top floor

    Stayed in September 2025

  • Reviewed: 5 September 2025

    7.0
    Good spot for surfers
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms a bit basic for the price and quite noisy

    Great location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the day

    Stayed in September 2025

  • Reviewed: 31 August 2025

    8.0
    Great location , quirky and reception staff very friendly and helpful.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms very small with a separate toilet without a washbasin

    Nice and quirky especially downstairs in the bar and reception area. Rituals hand wash.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was very hard but that’s personal preference.

    Tea and coffee making facilities in the room, Rituals shower gel which was a nice touch. Good AC. Nice decor in the reception.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Room was quite small, but was clean, comfortable and a/c worked well.

    Steaff very polite and accommodating. Arrived on motorcycle very hot and lady on reception ran off to get me water. Allowed me to use their garage for my motorcycle free of charge. Breakfast basic but good quality and well presented.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking isn't guaranteed. Some free street parking 5 min walk away but hard to come by!

    Great location, friendly staff, clean, cool decor

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Good location to see Biarritz
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Had to find other parking despite booking a space

    Location

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Quick stop in biarritz
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very modern and cool lobby, but rooms are pretty much very basic. It’s a 10min walk from the beach. If not inculed, Breakfast is 15€, to me way too much so we didn’t have anything to eat. We stayed there for the weekend of 15august so we payed the highest price, for a room only it was very pricey.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    We enjoyed our stay.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location had its drawback - noise. It could be challenging to sleep with open window )

    Friendly staff. Good location. Clean.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    Stylish and comfortable hotel close to the beach!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit spendy for a fairly small room, like all accommodation in Biarritz!

    Cool surf decor and vibe, helpful Staff and cushy plush towels! Happy to have air conditioning after hot days at the Grand Plage!

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Good hotel in St. Charles
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    The room was so small that the bed could one fit diagonally and the corner of the bed almost touching the wall.

    Location, lovely staff, good wifi, good air con.

    Stayed in July 2025

  • Reviewed: 4 August 2025

    8.0
    Nice stay overall
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like that the wood (especially doors) looks very old, and that there are no sockets or USB C near the bed (there was a USB A though), and that the mattresses were very used

    I like the location, cleanliness and the stay overall

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, really nice clean and modern hotel, easy walking distance to everywhere in Biarritz

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    A day in Biarritz
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to highlight

    Great location, hotel decoration theme is nice, cosy room, friendly staff, very good breakfast

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Great staff and central location closed to various beaches and restaurants.
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 1 night
    • Submitted via mobile

    I was surprised to see there was a safe în the room but we had to pay to use it. Having a bottle of water în the room suite when we arrived would have been nice . These are small little touches that would have made a big impact at very little cost to the hotel.

    Good location and very nice staff.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Simple yet with a little edge. Good location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Rooms were rather small. Luckily we also did not have noisy neighbours but I could sense the bedroom walls being thin. Parking at a price.

    Had a pleasant stay at this hotel. It is a very good value hotel at a convenient location, meaning it's not in the overly busy area, short walk to local places such as cafés, boulangeries and convenience shops. They offer parking which was great, although at a price. Note that the parking structure does not fit big vehicles. Friendly staff, and the lobby has some cool stuff for sale.

    Stayed in July 2025

Showing 1 – 25

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