1 Avenida Estados Unidos, 35100 Playa del Ingles, Spain
#81 of 592 hotels in Playa del Ingles
Guests' ChoiceBased on 100 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
8.9
Facilities
9.0
Staff
9.5
Value for money
8.3
Free WiFi
9.5
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End of dialog contentReviewed: 26 August 2025
Barry
United KingdomThe entertainment was poor, with a limited schedule, and when it was on, it was generally subpar—excluding the White party at a different hotel.
The hotel was very clean, the staff were friendly and helpful. The food was good
Stayed in August 2025
Reviewed: 18 August 2025
Andrew
United KingdomThe layout was perfect. Location for the restaurants & bars were within easy reach. The pools & poolside bar/snack bar was also perfectly located.
Stayed in August 2025
Reviewed: 11 June 2025
Máté
HungaryOur stay exceeded our expectations. The staff was very nice and friendly, the food was delicious with a lot of options to choose from. Everything was super clean and tidy.
Stayed in June 2025
Reviewed: 19 April 2025
Katherine
United KingdomLovely staff, they made our stay. Rooms and outside facilities all very clean The food wasn’t great, lots of fried, fairly tasteless dishes that could have done with seasoning and the cocktails were out of a machine and sickly sweet! Would have been good to have ice creams/ lollies for kids by pool.
Stayed in April 2025
Reviewed: 18 April 2025
Lisa
IrelandFood was good but the twice we went down was limited. You have to prebook a la carte , we weren't aware of that so we couldn't try it.
Spotless room, great location staff were so friendly and attentive, it's unusual to see this nowadays really. Hotel had a lovely vibe, generous drinks also.
Stayed in April 2025
Reviewed: 28 February 2025
Brynja
IcelandRegarding the room is expensive the room was small. I thought the room would be bigger.
Great place, great staff, more than perfect all the food and all service, nice swimmingpools and everything atound it and restaurants The view was wonderful
Stayed in February 2025
Reviewed: 27 February 2025
Henry
United KingdomTwo double beds Would prefer one large
Food the best we have experienced any hotel
Stayed in February 2025
Reviewed: 22 February 2025
Filippo
BelgiumMany sunbeds around the swimming pools are in the shade, so in the morning there is a rush among the customers to find a place in the sun and occupy the senbeds with towels.... This is the only unpleasant thing about staying in your fantastic hotel!
Stayed in February 2025
Reviewed: 18 February 2025
David
United KingdomI like everything about the hotel, especially the rooms numbers 1 to 14 floors 3 and above :)
absolutely loved the breakfast, food and restaurant location. such a great feeling eating in the garden looking at trees
Stayed in February 2025
Reviewed: 10 February 2025
Tom
IrelandAbsolutely nothing
This is a well maintained hotel. It has a beautiful setting, great staff, loads of food choices each day. It is run by an excellent professional team that say hello and look after their guest. Plenty of entertainment shows and loads of seating areas. Attention to detail is amazing. Rather than saving money for the RIU group they ensure you always have a drink to hand and a person to help you. It was our first trip and would go back there
Stayed in February 2025
Reviewed: 26 January 2025
Nick
United KingdomI only stayed 1 night, so being given what must be one of the worst rooms in the hotel (above the restaurant) didn’t bother me so much, but it should be cheaper.
Very friendly and attentive staff. Gave me early check in which was fab. Plenty of sun beds Good experience In the a la carte restaurant and at breakfast.
Stayed in January 2025
Reviewed: 26 January 2025
Frankmety
PolandWe liked everything and will come back if we are in the area again
We absolutely loved our stay and honestly can’t understand some of the negative reviews here. It feels like some people just enjoy finding things to complain about—I can’t imagine they’d be happy anywhere! The hotel was impeccably clean, and the food was fantastic for an all-inclusive at this price. Sure, you could probably find better if you looked hard enough, but at this value, we were more than satisfied. The staff were incredibly friendly and helpful, especially if you make the effort to speak a little Spanish—it really goes a long way! The location was amazing, just a short walk to the sea, and the pool area was lovely. The nights were quiet and peaceful, which made it so easy to relax and unwind. Now, if I really wanted to find something to nitpick, I could mention that I wished for more power outlets in the room :-). With four tablets and two phones to charge, it was a bit of a juggling act. What we loved most was the friendliness and attentiveness of the staff—they truly made our stay memorable. We would gladly return and highly recommend this hotel for anyone looking for a relaxing and enjoyable getaway.
Stayed in January 2025
Reviewed: 26 January 2025
Roy
NorwayToo many Palm trees around the pools.
Just about everything.
Stayed in January 2025
Reviewed: 5 January 2025
Shelley
United KingdomNothing
Peaceful
Stayed in January 2025
Reviewed: 1 January 2025
Assad
SpainI would reduce the smoking areas
The staff is very welcoming and professional
Stayed in January 2025
Reviewed: 25 December 2024
Ivaylo
BulgariaNo such a thing exests,
Everything was perfect. It exceeded my expectations. The staff was very kind and helpful, the room was comfortable with wide bathroom. The food was very diverse and tasty. The swimming pools were very clean and water was warm. But the surprise for me was that we received a bottle of Champagne for the birthday of my wife. We haven't ordered it because it was too early but the Hotel has my admiration about being thoughtfull and for showing Class. I will recommend the place to my friends and I personaly like to be their gest again.
Stayed in December 2024
Reviewed: 12 November 2024
Jamil
LebanonNa
The all inclusive package. All staff were so friendly about they will do what it takes to make sure you are enjoying your stay.
Stayed in November 2024
Reviewed: 21 September 2024
Alyson
United KingdomSmoking allowed in all areas. Some smoke free tables in bar but right next to smoking tables. Entertainment very limited
Room in side annexe spacious and comfortable. Food in buffet excellent with lots of choice. No problem getting a sun lounger in the morning.
Stayed in September 2024
Reviewed: 28 August 2024
Maria
IrelandThe time tables are not the usual for Spanish people I wish they can open the swimming pool later on and the buffet as well, we will love to have dinner around 22:30
I love how friendly they are, the swimming pool, the bar, the location is ok, and the rooms are great. Food is so lovely.
Stayed in August 2024
Reviewed: 28 July 2024
Leticia
United KingdomThe staff were amazingly friendly and helpful all the time. It was my parent’s 50 anniversary and my dad’s birthday and the hotel marked these special occasions with gifts. Very comfortable/clean hotel. Food was delicious with loads of variety and plenty of drink choices too.
Stayed in July 2024
Reviewed: 16 June 2024
Declan
United KingdomArea surrounding the hotel was very run down, lots of abandoned shops, beach front area was also the same. Quite a dodgy tourist area. Further down the beach is nicer
Hotel was great, pools, restaurants, bars & staff all 10/10 Gym could do with some free weights.
Stayed in June 2024
Reviewed: 18 May 2024
Daniel
United StatesNeed better alcohol. Absolute Bombay sapphire beer selection was fine.
Clean and comfortable. Easy walk to beach and shopping.
Stayed in May 2024
Reviewed: 16 May 2024
Aleksandr
SwedenSelection of food could be little better
Really friendly staff, ready to help you anytime. Swimmingpool area is beautiful and comfortable. For the first time enjoyed to sunbath by the pool. Nice gym.
Stayed in May 2024
Reviewed: 19 February 2024
Roberto
United KingdomCan’t say anything negative
Friendliness and efficiency of staff
Stayed in February 2024
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