Normally stay in the winter so don’t normally use the air conditioning in the bedroom but was very hot and air conditioning is not the best

Everything. We have stayed there about 10 times

Stayed in August 2025

A/C wasn’t cold and just blew hot air, we were offered a fan from reception but the room was still very warm at night

Accessibility and staff were great

Stayed in August 2025

Towels could do with upgrading , a little quiet maybe have some music playing at more times

Relaxed comfortable stay

Stayed in May 2025

My only recommendation is that the matresses and pillows could be more comfortable but for the price of the holiday, which was exceptional value, it is only a small recommendation.

The whole complex is exceptionally clean and very peaceful. The pool is large and perfect for swimmers like myself and I like the fact that you have your own sun loungers so there is no need to set your morning alarm to claim your loungers. This is a real bonus as it can be quite stressful at other much more expensive accomodation I've stayed at in the past. The on site supermarket is a bonus and the staff made sure that I had gluten free bread throughout my stay after they recieved my request, through the booking.com app. There is also an on site restaurant which provides room service, if prefered, by scanning a QR code in your property. It couldn't be simpler to use. Everything has been thought of to make your holiday as stress free as possible.

Stayed in April 2025

Pool is refreshing!!!

Spotlessly clean, relaxing atmosphere, easy reach of beach (25 min walk), supermarket , buses and taxis!

Stayed in December 2024

Not enough storage for clothes and especially food. Very much out of the way,taxi to main area/supermarket.

Small complex very friendly staff nice pool area. Mattresses on beds and free safe nice touches. Nice bar and food limited but good

Stayed in October 2024

It is situated quite a long walk from the beach/paeso maritime. Liam bikes would be useful.

Beautifully designed rooms overlooking the pool. Restaurant on site was excellent and very good value. Staff were all very helpful.

Stayed in October 2024

As this was a work trip for me, the WiFi was very, very slow and quite unusable especially for video based meetings. I mentioned this to one of the receptionists when I was checking out, and was told there were other WiFi options they could have provided me with (a dedicated router was mentioned), to facilitate my business WiFi requirements, so partly my fault, but was unaware of this until I checked out. The on-site shop was an added bonus, but was quite low in stock of certain items.

I travel to Gran Canaria twice every year, and have done for the last 12 years, and in this time have stayed in many hotels and apartment complexes. Fortuny Resort is an excellent property with superb facilities, and excellent staff. The chillout & restaurant area is superb, as is the pool area. Rooms are very well appointed and very clean.

Stayed in October 2024

Twin beds that didn’t lock together meaning one always slipped down the gap. No air con in the rest of the apartment other than the bedroom! Very small issues that we wouldn’t complain about.

Good basic facilities within the property. Lovely warm high pressure shower! Peaceful surroundings.

Stayed in October 2024

THE CATS especially when they are wondering around u as u eat .It’s a bit far away from the main place like lighthouse and beach .PLEASE PLEASE PLEASE get management to look at the lack of staff in the bar/restaurant the 2 staff on at night one trying to cook orders the other trying to serve take orders clean tables and also take online orders that mite have come in from room service we waiting 2 hrs between to courses as the staff were under unbelievable pressure take on extra staff the hotel is clearly makin enuf money to pay extra staff rather than burning out the staff that r on the floor trying to do 4 people’s work with 2 staff

The check in the kind staff the room the overall facilities at the hotel

Stayed in October 2024

Quite peaceful and chilled!

Stayed in September 2024

Rooms are basic & probably require some upgrades - a great bed/mattress would be a bonus

Peace & tranquility

Stayed in September 2024

No aircon downstairs

Fantastic hotel, clean, comfortable, pleasant staff, amazing cocktails, food delicious, pool area lovely, basically like having a swim up room if you get a pool view room.

Stayed in August 2024

The bungalow was not clean, the shower, wash basin were not clean, bed wasnt comfortable cause it was 2 singlebeds, the bedshits and towels where ful ofl stains.

The staffs were very friendly, the ambient was nice too.

Stayed in August 2024

There nothing to dislike

Location and quietness

Stayed in August 2024

Nothing, stayed here a few times I love it.

Clean and tidy, great staff, friendly and always a smile on thier faces. Has everything you want in a stay. A bit out the way from everything but I like that everything is under €10 taxi ride away.

Stayed in August 2024

Would love if the air con was a bit stronger but it still works fine!

Our second stay here and we loved it just as much as the first time! It's so peaceful and relaxing, the staff are so friendly and helpful, and the facilities are great. We just know we'll be back again - thank you to all the staff.

Stayed in June 2024

I would have liked air conditioning downstairs as well as upstairs as i found it incredibly warm. I would also have liked an ordinary kettle in the apartment.

Loved the swimming pool & the organisation around it. No balls or jumping in the pool allowed. Always plenty of sunbeds available. The staff were lovely and nothing was too much trouble. There were lots of taxis outside which was a great bonus for us and it was only 4.5 euros into Maspalomas.

Stayed in July 2024

Nothing to dislike,exceptionally ran establishment.

Stayed in June 2024

Nothing

We were very pleased with everything about this hotel, especially the friendly and helpful staff. We intend on returning.

Stayed in June 2024

The air con in the bedroom wasn’t great.

Very relaxed atmosphere and friendly, attentive staff. The room was a great size and layout, facilities were lovely.

Stayed in June 2024

Nothing

Perfect

Stayed in May 2024

Really peaceful, and the staff was super nice and friendly

Stayed in May 2024

There was nothing I didn't like about this resort, quiet and relaxing.

Food was good quality, the setting very relaxed, chilled out vibe The Pina colada's where awesome. Had Breakfast and Dinner at the resort, very acceptable. The reception staff are amoung the friendliest most helpful I've come across in all my travels.

Stayed in May 2024