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Reviews of Hotel Ciudad del Mar 3 stars

Calle La Naval, 38, 35008 Las Palmas de Gran Canaria, Spain

#29 of 85 hotels in Las Palmas de Gran Canaria

Guests' Choice

Review score

Based on 51 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 1 September 2025

    10
    Exceptional
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Nice hotel and staff!

    Stayed in September 2025

  • Reviewed: 29 August 2025

    9.0
    Great.
    • Leisure trip
    • Family with young children
    • Junior Double Room
    • Stayed 2 nights

    Parking, but it's a city center hotel, so.... of course.

    We did not have breakfast. On the first day parking was perfection; a space right in front of the front door that I was able to occupy overnight. The next day, despite driving around for 15 + mins I had to park in the garage with a max daily rate of 17, so as long as you aren't parking during high season, this hotel couldn't be better in terms of what is offered. The room is huge and sparkling clean. The bathroom had all we needed. They added some needless extras like LED lights and a whole room speaker system. Its there if you want it... Of course, as everyone before me has said, the stay is truly defined by Juan Fernando. Who clearly defines his purpose as ensuring each of his guest has the best, most comfortable time informed by his extensive experience and wisdom and for him and his time and attention alone, it's worth every penny. He watched over my car while parked in front of the hotel to ensure it was safe and didn't receive any unwanted parking attendant attention (yellow spot restriction vs blue spot freedom). The price is right and the location is great and the service is second to none.

    Stayed in August 2025

  • Reviewed: 8 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The fridge in the room didn't work.

    The staff are lovely, clean hotel overall, room was big and spacious.

    Stayed in February 2025

  • Reviewed: 26 January 2025

    10
    Helpfull staff, nice hotel
    • Leisure trip
    • People with friends
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    ---

    Very friendly receptionist lady 🙂 she let us to chek in early without extra payment, very kind lady, thank you. Very good shower. Nice abd big room, in city centre.

    Stayed in January 2025

  • Reviewed: 26 December 2024

    10
    Very good stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    A little bit crowded in the entrance

    Very good services from staff. Family owned

    Stayed in December 2024

  • Reviewed: 22 March 2024

    9.0
    Great location for Las Canteras beach & restaurants along the promenade. 15 min walk from bus station at the port.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely boutique hotel with great breakfast.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Excellent location, friendly staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room was not huge but was fine for one overnight stay prior to starting our cruise. Was a great location for this purpose.

    Breakfast was in a cafe/restaurant very close to hotel and on the beachfront. We were given a voucher for breakfast and could spend up to €24 for the two of us which was more than adequate. I think the cafe was called Oliva. For and service were both excellent.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    10
    Recommend!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location, helpful staff, everything was perfect☺️

    Stayed in February 2024

  • Reviewed: 11 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice room, comfortable beds, we got a wonderful artificial small garden that was open on top. Nice and informative staff.

    Stayed in February 2024

  • Reviewed: 1 January 2024

    9.0
    Close to the beach in Las Palmas
    • Leisure trip
    • Family with young children
    • Junior Double Room
    • Stayed 1 night

    couple of hundred metres to the parking which cost EUR 10/night extra

    Friendly personnel

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Urban hotel, comfortable, close to everything, good value for money.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 8 nights

    When I arrived, I found out I was upgraded to a better room, but at the same time moved from "inner courtyard view" to "street view" on the fourth floor. The sound isolation wasn't the best, so I could sometimes hear loud cars passing on the street even with closed windows. Sometimes I could also hear the neighbours. The room had bottled water but no tea making facilities.

    The location is excellent: very close to the beach, restaurants, transport, parks and several tourist attractions. (At the same time, the hotel is located in a quiet side street with only shops that close early, so there isn't much traffic or partying outside and I felt safe walking at night.) The staff was friendly and helpful. The room was clean and spacious. It was also warm (I travelled in December) - there was a thick blanket available in the room and the aircon had "warm" mode. Hotel entrance is additionally secured with a code.

    Stayed in December 2023

  • Reviewed: 23 November 2023

    10
    Lovely
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked everything

    Beach location, quiet, clean and tidy, air-conditioning, nice rooms, helpful staff, lounge area. All good

    Stayed in November 2023

  • Reviewed: 20 November 2023

    10
    Perfect for a short stay with convenient location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    On the day of checkout we went beach then wanted to shower after but upon return discovered the shower room was used more as a storage room in the hotel. Minor thing really and would impact others.

    The staff was very helpful, location was a bit away from the beach but easily walkable. Only 15 min walk from the las palmas de g.c bus station which was handy. Rooms were clean and comfy.

    Stayed in November 2023

  • Reviewed: 19 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing room, friendly receptionist, late check in

    Stayed in July 2023

  • Reviewed: 26 June 2023

    10
    ten out of ten
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    nothing.

    We chose not to eat breakfast but the location was excellent and the staff went out of their way to be helpful.

    Stayed in June 2023

  • Reviewed: 27 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very good considering the price but occasions noticed some things looking tattered/dirty

    Room was beautiful with great location only 2 mins walk from beach.

    Stayed in March 2023

  • Reviewed: 27 March 2023

    7.0
    Good option for a short stay at Las Canteras
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Very convenient hotel to explore the Las Canteras. Short drive or bus ride to the downtown of Las Palmas. We got free upgrade for a nice room. The hotel does not have parking, but you get reduction for the parking ca. 5 minutes walking distance from the hotel.

    Stayed in January 2023

  • Reviewed: 1 February 2023

    8.0
    We would recommend this for people on a budget, it won’t disappoint very good value for the money.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    If you were to use a car I can see parking could be a problem.

    A deceptive budget hotel, quirky decor in the large rooms, which were clean and comfortable. Hany for the shops and beach, very good for the money.

    Stayed in January 2023

  • Reviewed: 30 January 2023

    10
    Great staff, amazing stay! 10/10
    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing. it’s excellent

    Juan was amazing. so helpful and friendly. hotel is close to the beach, very clean, and we slept amazing in a gorgeous room

    Stayed in January 2023

  • Reviewed: 14 January 2023

    8.0
    Nice athmosphere & friendly staff
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    My room was a little bit dark and the desk was pretty small.

    Good localisation, very close to the beach. Superfriendly and helpful staff. For example, I asked for a kettle and the managed it very quickly. My room (a "standard" one) had a terrasse, which was a nice surprise.

    Stayed in January 2023

  • Reviewed: 30 December 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s a great place to stay, big and clean room, best water pressure and location has good public transport and restaurants

    Stayed in December 2022

  • Reviewed: 27 December 2022

    7.0
    good value for money, comfortable, would stay again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    facilities a bit basic, no coffee facility in room. couldn’t have window open as too noisy and very bright green emergency light on in room at night

    good location, good size room, comfortable bed & nice shower

    Stayed in December 2022

  • Reviewed: 13 December 2022

    8.0
    Perfect value for be money and short stays
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Unfortunately it was very loud if you open the window because of the neigbour apartment. Very loud conversations till midnight. Because of the location of the hotel, no direct sun comes to your room and you cannot let you washes to dry.

    Perfect location, just between las Canteras and the Marine, and public bus stop to go to old town (linea 1). The reception is very polite and helpful all the time. Room was very clean, newly renovated and spacy.

    Stayed in December 2022

  • Reviewed: 1 December 2022

    10
    Awesome place and awesome people
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 29 nights
    • Submitted via mobile

    Location, food, service, staff

    Stayed in November 2022

Showing 1 – 25

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