Two treadmills of the 3 were not working and gym was busy.

Very spacious room with lots of storage space and lovely balcony, nice outdoor area for breakfast, breakfast option available also on very early check out day. Pool towels ready in the room.

Stayed in August 2025

Great location, spacious rooms, friendly staff

Stayed in June 2025

All perfect.

It was amazing. Food is so delicious. Stuff amazing.

Stayed in April 2025

Great location, lovely hotel with an excellent buffet. Water pressure in the shower was really weak, for a luxury hotel, I needed more, as I couldn't enjoy a single shower. For that reason, I wouldn't return.

Stayed in April 2025

Water in the swimming pool was cold. We could not find information about telephonenumbers to the reception and room service. We were always asked to use the Hotel App which was not convenient. It was difficult to find information. We asked about the evening entertainment programme and the receptionist asked us to check the App, but the information was not there. Also the lunch in the restaurant was too salty and we did not get any good responce of our feedback.

The room was spacious, nice view from the balcony. Good and quiet location. Free snacks and Cava in the lobby.

Stayed in February 2025

Pool and hotel sometimes lacked energy or a buzz It is a little far from the beach but they provide a free bus

Clean and spacious rooms Good breakfast Tropical feel to the resort as a whole Professional and personable staff

Stayed in March 2025

The evening meal had very limited vegetarian selections. Its great for meat and fish eaters, but for those fussier eaters that prefer a selection of vegetarian dishes - the food choices were very limited.

Amazing breakfast selection

Stayed in February 2025

It’s very quiet, not really a bad thing but if you’re looking for more energy/vibes, may not be the place for you. Would have liked a little more ‘life’ if I was staying for longer than a long weekend.

Great amenities, very clean and quiet! Staff were lovely and breakfast had a good selection. Went for a long weekend and was perfect for that. Comfortable beds. Would recommend!

Stayed in February 2025

Loved the stay from the start to the end. The staff is very friendly and professional from the receptionists, to the restaurant staff, the cooks and the cleaning ladies. We felt really welcome at our stay. :) The rooms were spacious and clean. The cleaning ladies even folded the towels into different forms on some days, which was a really cute surprise. ❤️ The beds were amazingly comfortable, there were 3 pillows for each bed, so we slept like babies. The food was very tasty with some variations every day. The fresh squeezed juice was also very nice touch. Royal level guests can use both restaurants in the hotel. There is a possibility for early breakfast. :) IMPORTANT: download their app as reservation for meals is required. The drinks are not free for dinner if you don’t have all inclusive package. You can also order a lot of other stuff on the app. :) The hotel area is also very nice, kept after and clean. The pool is nice, the lifeguards make sure that there are no early “reservations” of the poolside beds, which is nice. 😊

Stayed in February 2025

Barcelo again made my trip unforgettable. I really like everything… the room is spacious and very comfortable with a huge balcony with sun-beds. Tasty breakfast served outside near the pool. Pool area very well organized calm and relaxing… all the employees highly professional kind and willing to support. Thank you and I will continue booking Barcelo hotels for sure

Stayed in February 2025

Nothing. All good.

Great breakfast. Nice pool. Friendly staff. Good location.

Stayed in February 2025

Soundproofing was not good, we could well hear sounds from the next rooms and the corridor. Bad smell and no ventilation in the bathroom.

Good breakfast. Nice garden.

Stayed in January 2025

So clean and comfortable

Stayed in January 2025

In the room there is a flyer that invites the guests to have a "responsible stay" in the sense of e. g. saving water - which is a valuable ressource in the Canary Islands. I stayed almost two weeks - and every day all my used towels have been changed, although they were hang up. I reported this to one of the recepctionists after two days and he noted my issue. All the same, my towels have been changed every day, although I had not thrown them on the floor. How can a guest act responsibly in view of the environment if the room staff does not live this principle?

All in all a good hotel with very efficient staff. Many thanks to Marta at the reception and Luisa in the pool service area. The breakfast is good, you can order the coffee and tea that you like and there is also a choice of toasts that can be ordered in addition to the "standard" buffet. I didn´t use it, but the hotel offers a shuttle bus to the beach.

Stayed in December 2024

Nothing!

Beautiful. Well maintained , great food & lovely staff. Excellent large room with large balcony.

Stayed in November 2024

The walls that separate the rooms seem to be thin and you can hear a lot of what is happening in the room next to you. Be aware of this.

Very nice and large hotel situated close to the Yumbo center and with regular shuttles to the main beaches. Beautiful pool, large rooms with large terraces. Excellent food options, nice buffets and great breakfast. Pool service also great and staff very friendly. A visit to the wellness is also highly recommended. The app of the hotel is also very handy to know the property and book things.

Stayed in November 2024

Water pressure is low

Newly refurbished Friendly staff, specially Pedro Good food and location

Stayed in November 2024

Lack of poolside entertainment and late stuff

Amazing good good staff clean and spacious

Stayed in October 2024

Bathroom bit small for ny taste. Rather noicy from the hallway when people was coming home late.

Realy relaxing. Friendly staff and good food. Good beds.

Stayed in October 2024

Beds on wheels ..just a bit.

Nice hotel staff. Delicious food, lot of everything. My favorite one was apple pie! Perfect cleaning of room. Night program every day.

Stayed in October 2024

There could have been more vegetarian and vegan food choices on offer and food could be labelled better as it was hard to know what was what. The gym could also do with an uplift as equipment was old. Rooms weren’t soundproof and you could hear people slamming their doors in the morning.

Quiet adults only section, room was clean, comfortable and spacious. Staff were lovely and accommodating. Loved being able to order drinks to the pool via the app.

Stayed in September 2024

The room is big enough for a small kitchenette, but that was not in the room. Better if the mini bar was a real mini fridge

Modern looking rooms & big/spacious Nice balconny Location of the hotel Many options at breakfast Free parking on public street Supermarket across the street Nice personnel

Stayed in July 2024

Despite how lovely the hotel was I have to be honest the Royal level is boring! It's so focused on being "adult" it's like being in library. No music around the pool whatsoever, just a DJ for 2 hours on a friday, surely a Spotify playlist! Couples are encouraged which is fine but watching them bob around the pool unable to let go of each other is slightly annoying and as the entertainment is so lacking on that side of the hotel there is nothing to do other than watch them, sleep, have your headphones stuck in your ears or read a book. Lastly booking for every meal for a buffet service is completely unnecessary.

There are so many positives, staff were excellent, the room was way beyond my exepectations with ample storage space and the most comfortable beds ever! The food was really good considering it was buffet service and there were always plenty of sun loungers. The drinks were branded so you're not given any cheap stuff. The Royal Level is fantastic and definitely 5 star.

Stayed in July 2024

all good.

Its excellent all round.

Stayed in May 2024